Open Door, Inc.

Open Door, Inc.


Open Door, Inc. is a private, nonprofit corporation, which make up about 57% of all treatment centers in Delaware, that offers outpatient and intensive outpatient programs (IOP) for people of all ages struggling with substance abuse and mental health illnesses. One of the multiple facilities that Open Door operates across the state, the Newark facility provides the aforementioned services, but does not offer detox on-site.


According to Open Door’s website, the first step at the center is to schedule an assessment, which is used to develop a personalized treatment plan.

The center’s outpatient counseling program utilizes a combination of individual counseling, group therapy, and family sessions. Sessions are usually once a week, but may be more frequent depending on the severity of the diagnosis.

Open Door’s IOP is designed for people who are unable to avoid using alcohol and/or drugs during the course of a week. The program includes group therapy, alcohol and drug education, individual sessions, and family sessions. The program meets three times a week for three hours.

The DUI Treatment program at Open Door includes an assessment, individual, group therapy, and drug screens.


There is currently no information provided by the facility regarding its treatment staff. However, the loved one polled by to date gave four out of five stars for the staff’s level of training and experience.

The treatment center is accredited by the Joint Commission and is licensed by the Delaware Division of Substance Abuse and Mental Health.

WHAT ALUMNI SAY has yet to receive any reviews from this facility’s former clients. However, the one person to leave a Google Review for Open Door gave five out of five stars. [1]

Reviews on CiteHealth are less positive. At the time of this writing, the treatment center has an average rating of 1.33 out of five stars based on six reviews. Most negative reviews included complaints about being fined, problems with billing, and calling the center a scam and unprofessional. “very unprofessional ! Organized scam,” an anonymous individual wrote in a representative review. [2]


To date, the one loved one that was surveyed by at the time of this writing provided a mediocre review. They gave the center three out of five stars when asked if they would recommend Open Doors, and four stars for treatment effectiveness.

They gave the center four stars for cleanliness and counseling options.

“Convenient location not too sure of its effectiveness it can get costly and it’s an OK facility for outpatient treatment,” the loved one wrote.


There is currently no information provided on the facility’s website regarding its costs. Yet, the loved one surveyed by at the time of this writing gave four out of five stars when asked if treatment was worth the cost and for affordability.


Reviews about Open Door, Inc.

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Convenient location not too sure of its effectiveness it can get costly and it's an OK facility for outpatient treatment