St. Mary’s Healthcare Amsterdam

St. Mary’s Healthcare Amsterdam

ABOUT ST. MARY’S HEALTHCARE AMSTERDAM

Operated by St. Mary’s Healthcare in New York state, the nonprofit’s outpatient clinic in Amsterdam offers medical detox and outpatient treatment for individuals affected by substance abuse. The clinic accommodates Spanish-speaking and dually diagnosed individuals.

St. Mary’s also operates a 14-bed inpatient unit at its nearby, main location.

TREATMENT & ASSESSMENT

Prospective clients in need of medical detoxification should report to the emergency department for assessment. Crisis services are available 24 hours.

Beyond its general outpatient services – one-on-one, group, and family counseling – St. Mary’s has a methadone maintenance program which combines medication with psychotherapy for opioid-dependent individuals.

STAFF CREDENTIALS

According to its website, St. Mary’s Healthcare employs psychiatrists.

WHAT ALUMNI SAY

By and large, the six program alumni surveyed by Best-rehabs.com to date reported having mostly positive experiences at St. Mary’s Healthcare. On average, the five alumni polled on the matter gave an average rating of 3.6 stars when asked how strongly they’d recommend the program to others. They were also impressed with the staff, giving four stars for their level of training and experience.

In their written feedback, alumni celebrated the one-on-one counseling and the “teaching about addiction. “I went into St. Mary’s looking to get clean and they were wonderful,” proud alum Ashley commented.

Some alumni, however, expressed disappointment in the exercise and holistic options available as well as with the means provided to remain in contact with their families. Alum Raquel, for instance, claimed that she “would have enjoyed more contact with her family throughout my stay,” while another anonymous alum wrote: “I like the facility in general …But their entrance into the program is a bit rough & made me feel like a criminal!”

WHAT FRIENDS & FAMILY SAY

The four individuals surveyed by Best-rehabs.com shared more mixed feedback on their loved one’s recovery experiences at St. Mary’s Healthcare. Of those polled on the matter, three loved ones gave three, four, and five stars when asked how strongly they’d recommend the program.

“They are always there for my loved one,” a satisfied reviewer remarked. “They are really good about helping people. However, they are also very hard on people, making them want to leave.” A second found the staff “friendly,” yet a third called them “rude,” adding: “They arent really looking out for the people.”

In a more negative report, the fourth loved one indicated they wouldn’t recommend the facility because they found its program ineffective: “The patient spends too much time alone and is not allowed visitors other than immediate family. In fact, if you call, they won’t even tell you that he is there… Very poor follow-up and pretty much a waste of time.”

FINANCING

St Mary’s offers financial assistance for under- and uninsured clients based on income. Medicare and some private health insurance plans are accepted.

Reviews about St. Mary’s Healthcare Amsterdam

  • Treatment Effectiveness
  • Accommodations & Amenities
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  • they are close to home. they arent really looking out for the people. they are often rude.
  • Treatment Effectiveness
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  • Referral to a MICA House in the area for my aftercare. I did not relapse after leaving the facility.
  • Treatment Effectiveness
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  • I went into St. Mary's looking to get clean and they were wonderful this one nurse in particular was fantastic. They have great staff and groups; however, some nurses were not so good.
  • Treatment Effectiveness
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  • One on one was a strength of the facility and it worked for me.
  • Treatment Effectiveness
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  • They have a friendly staff but the paternalistic admitting policies were a downfall.
  • Treatment Effectiveness
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  • Plenty of staff. Classes and gatherings should be longer. I like the facility in general ...But their entrance into the program is a bit rough & made me feel like a criminal!
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They employ counselors who have experienced addiction first-hand. They take care to make sure the patients physical health is taken to account. I would have enjoyed being able to have more contact with my family throughout my stay. They helped me look inside myself for answers and strength, rather than depend on others or a specific substance to mask how I feel. Although I had a tough time adjusting to some specific rules like no cigarette smoking, cell phones, and no internet use, I quickly realized that I had brought MYSELF into that situation and decided to "suck it up". Most staff showed genuine concern and care and were available whenever needed.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Teaching about addiction was great. It was a great place to start recovery. However, there were not enough staff.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They are always there for my loved one. They are really good about helping people. However, they are also very hard on people, making them want to leave.
    • Treatment Effectiveness
    The patient spends too much time alone and is not allowed visitors other than immediate family. In fact, if you call, they won't even tell you that he is there. ... Very poor follow-up and pretty much a waste of time. Were better with the initial crisis management, but the after care for more than a month was a waste. The could perhaps be used as a starting point for any veteran. PTSD is rampant and the VA does not seem to be helping that much.