ABOUT ST. MARY’S HEALTHCARE AMSTERDAM
Operated by St. Mary’s Healthcare in New York state, the nonprofit’s outpatient clinic in Amsterdam offers medical detox and outpatient treatment for individuals affected by substance abuse. The clinic accommodates Spanish-speaking and dually diagnosed individuals.
St. Mary’s also operates a 14-bed inpatient unit at its nearby, main location.
TREATMENT & ASSESSMENT
Prospective clients in need of medical detoxification should report to the emergency department for assessment. Crisis services are available 24 hours.
Beyond its general outpatient services – one-on-one, group, and family counseling – St. Mary’s has a methadone maintenance program which combines medication with psychotherapy for opioid-dependent individuals.
According to its website, St. Mary’s Healthcare employs psychiatrists.
WHAT ALUMNI SAY
By and large, the six program alumni surveyed by Best-rehabs.com to date reported having mostly positive experiences at St. Mary’s Healthcare. On average, the five alumni polled on the matter gave an average rating of 3.6 stars when asked how strongly they’d recommend the program to others. They were also impressed with the staff, giving four stars for their level of training and experience.
In their written feedback, alumni celebrated the one-on-one counseling and the “teaching about addiction. “I went into St. Mary’s looking to get clean and they were wonderful,” proud alum Ashley commented.
Some alumni, however, expressed disappointment in the exercise and holistic options available as well as with the means provided to remain in contact with their families. Alum Raquel, for instance, claimed that she “would have enjoyed more contact with her family throughout my stay,” while another anonymous alum wrote: “I like the facility in general …But their entrance into the program is a bit rough & made me feel like a criminal!”
WHAT FRIENDS & FAMILY SAY
The four individuals surveyed by Best-rehabs.com shared more mixed feedback on their loved one’s recovery experiences at St. Mary’s Healthcare. Of those polled on the matter, three loved ones gave three, four, and five stars when asked how strongly they’d recommend the program.
“They are always there for my loved one,” a satisfied reviewer remarked. “They are really good about helping people. However, they are also very hard on people, making them want to leave.” A second found the staff “friendly,” yet a third called them “rude,” adding: “They arent really looking out for the people.”
In a more negative report, the fourth loved one indicated they wouldn’t recommend the facility because they found its program ineffective: “The patient spends too much time alone and is not allowed visitors other than immediate family. In fact, if you call, they won’t even tell you that he is there… Very poor follow-up and pretty much a waste of time.”
St Mary’s offers financial assistance for under- and uninsured clients based on income. Medicare and some private health insurance plans are accepted.