Glenbeigh

Glenbeigh Rock Creek Ohio

Glenbeigh, an outpatient facility located in Northeast Ohio, provides drug and alcohol rehabilitation programs utilizing an abstinence-based, disease concept model of treatment. Glenbeigh focuses not only on the patient, but also on the family and friends affected by the disease of addiction. By treating each patient as a whole person and developing a deep understanding of each individual’s issues, Glenbeigh helps move clients from addiction to healthy, productive lives. Glenbeigh is a not for profit organization that depends on the generosity of community donors.

ABOUT GLENBEIGH – ROCK CREEK

An affiliate of Cleveland Clinic, Glenbeigh is a nonprofit organization that provides hospital-based inpatient and outpatient treatment to adults struggling with substance abuse and co-occurring disorders. The center in Rock Creek, Ohio, situated on 80 scenic acres of countryside, serves as the organization’s main campus, while outpatient services are available at a network of six facilities in Ohio and Pennsylvania. For those who need it, detoxification services are provided on-site at the Rock Creek location.

TREATMENT & ASSESSMENT

Glenbeigh’s website notes treatment begins with a diagnostic evaluation and, if necessary, detoxification. Standard inpatient treatment lasts 30 days. For those who need extra help establishing a solid foundation for recovery, a specialized 90-day program is offered, as is extended care.

Dedicated tracks for women, individuals who have relapsed, licensed professionals (e.g. doctors and lawyers), and those dealing with chronic pain are also available. Additionally, the center runs a family education and support program on Sunday afternoons.

The backbone of most treatment plans includes individual counseling, group therapy, educational lectures, workshops, and 12-step work. Other therapeutic activities include yoga, Reiki, neuromuscular integrative action, art therapy, and workout sessions at the facility’s gym.

STAFF CREDENTIALS

According to the facility’s website, the Rock Creek rehab employs a multidisciplinary staff of physicians, psychiatrists, nurses, certified chemical dependency counselors, licensed social workers, and members of the clergy.

ACCOMMODATIONS & AMENITIES

Glenbeigh’s website notes it’s located on 80 acres of rural land, and the 172-bed facility has a large dining facility, a sauna and fitness center with full time fitness instructors, an outdoor walking trail, a volleyball and basketball court, an education center with a computer lab, and a meditation room.

WHAT ALUMNI SAY

The more than 20 former clients who were surveyed by Best-rehabs.com at the time of this writing gave the facility gave mostly above-average ratings. The 21 alumni who evaluated the following metrics gave the facility average ratings of 4.19 out of five stars for its exercise and leisure activities, and 4.43 stars for its cleanliness and level of family participation.

The 20 former clients who evaluated the facility’s counseling options and staff’s level of training and experience gave average ratings of 3.45 and 4.45 stars, respectively. When asked, on a scale of one to five, how likely they were to recommend the facility to others, 20 survey respondents provided an average rating of 4.5.

Lower ratings went to the facility’s holistic offerings and affordability, which received 3.05 and 3.19 out of five stars, respectively. “It was an overall great facility but they need more holistic options and it was very expensive,” wrote an anonymous alum in a representative review.

WHAT FRIENDS & FAMILY SAY

The 16 loved ones gave 3.94 out of five stars when asked if they would recommend Glenbeigh. They rated the staff’s level of training and experience the highest with 4.13 stars, but they rated holistic offerings the worst with 2.92 stars.

“It seemed like a good environment and it was nice they allowed family to get involved,” an anonymous loved one wrote.

Another loved ones wrote they handle dual-diagnosis well and provide great aftercare.

WHAT STAFF SAY

Of the four staff members surveyed by Best-rehabs.com at the time of this writing, three provided four out of five stars for treatment effectiveness, and one indicated they wouldn’t recommend Glenbeigh. All staff member provided mixed feedback.

For instance, one anonymous former employee said that the staff was “caring and well-intentioned,” but that clients “could have benefited from better follow-up after release.”

FINANCING

Rates start at $1,317.05 per day and $28,000 for 90 days. The facility also accepts private insurance. The 21 alumni who evaluated the facility’s affordability to date gave it an average rating of 3.19 out of five stars.

Reviews about Glenbeigh

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Pros: Very clean, plenty of nutritious meals and snacks. Husband seemed to enjoy the lectures. Cons: not enough time being counseled. Wife called counselors numerous times and always put into voice mail. Husband expressed interest in speaking to psychologist but counselor said he didn't need to. Absolutely no aftercare program when you get home. You feel like you are left to just fend for yourself. No follow-ups.
    Remove this review or not it is the truth. It is correct as said on this forum in the past that Glenbeigh is not nearly the sanctuary it claims. I was a patient for 28 days and not one time did I get to speak to my counselor. First she was off work.... so I didn’t meet her just threw us in another group where we knew no one. There is absolutely no one on one help which is one of the most important things possible and promised by this facility. When my counselor did come back she in the 3 remaining weeks could not even get my name right. Even with her file on me. She told me how ungreatful I was to my fathers help (in front of our entire group) which I was beyind confused about considering he and I don’t speak. I started to cry happy that he had shown this and so said “oh! It’s not your father!” ..... my father never called. She just didn’t know I wasn’t a different patient. How can you help someone that you don’t even bother to remember their name? Also my friend who I met at Glenbeigh his counselor wasn’t even recovering from anything! My friend felt helpless with no ability to learn from his closest helper in rehab. The reviews are correct. The food is good. They are “nice” to you while you are there but there is no real helping on their part during or after the rehab. Once you are gone they refuse to help in any way. So it’s all surface lies. The only good thing they do is detox. At least after that I wasn’t on substances anymore. But after that there was no more good and hardly any effort put in by the employees who hated being there. Don’t fall for it. Save your money for a basic place. Glenbeigh is not worth the extras thousands of dollars for their “caring and helpful” fictitious claims. Best of luck to you all
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The treatment seemed to be great for inpatient. Once in outpatient, the Glenbeigh facilities fall short. nice facility, healthy meals, keeps the patients busy, allows contact with family. Don't truly care about patients, do not try to maintain short term relationship after being discharged, does not have a good outpatient program.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • great
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Good intentions, but.... 1) absolutely no flexibility of the schedule or recognition that older adults (50's+) may have slightly different needs, especially when it comes to detox and the need for rest after detox is completed. 2) Most days included an hour and a half or so of group counseling, and this counseling was about as personal as it got, so it was an important piece of the recovery program. Unfortunately, it seemed that quite often the counselors who led the groups were off, sick, on vacation or just not there. The group would be merged with ANOTHER unfamiliar group, which made for one huge uncomfortable group. Noone would be comfortable sharing and it was a huge waste of time. 3) You are assigned a counselor (your group leader) and you get ONE HOUR a week one on one with this person. IMO, The hour was generally not well utilized, and the last two sessions were devoted entirely to the counselor making me Dr, appts for when I would be released. Um... I'm perfectly capable of making my own Dr. appts.So between the merged groups already mentioned and the waste of your ONE HOUR of personal counselor time, there was about ZERO personal attention or therapy. Not, not, not OK. 3) There was very little down time each day, and a Dr's excuse was needed to skip a group or lecture. Seemed to be no understanding of the physical demands of detox and very early recovery, and the physical and mental changes the body is adjusting to. As mentioned, older adults especially needed time to rest and heal, and it definitely wasn't even acknowledged let alone given. 4) There were many required lectures and I think they could have picked more varied topics. I personally heard the same lecture on how the brain heals 3 times in my 24 days there. 5) We had a few kind of hokey team presentations, including one where we had to act out a difficult situation in one persons' families of origin. It felt very kindergarten-y, silly, and somewhat embarrassing, and I'm a pretty good sport. 6) There were so many young counselors with attitudes and on power trips and we could all have done with less of THAT. All in all--- they need to make a MUCH greater effort to develop some sort of a program for older adults.. If I saw one more adolescent / young adult being reprimanded for talking to a person of the opposite sex, I thought I would lose it. I roomed with two girls in their early 20's and I felt so alone and out of it. Then again, it may have been the lack of rest and physical recovery that made me so jumpy. I do think they have good intentions, but ONE SIZE DOES NOT FIT ALL and they don't appear to make much of an effort to judge each person's situation on it's own merits.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I can't believe insurance companies actually pay for this, It's an old nursing home where they hold a bunch of 1st step groups and collect $28000 A POP!!, no different than going to an AA meeting. Except they give you free food, a place to sleep, corn hole, volleyball, a gym, download lectures off the internet and they pretend to be experts in the field of addiction like every other rehab on the block. DON'T BELIEVE THE PUFFED -UP other comments on here. They were obviously written by Glenbeigh. Please actually talk to someone that has actually gone here.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Horrible
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Glenbeigh served my family and I well. Every place has deficiencies whether in cost or amenities, but the value of the facility lies in the providers and staff it employs. This is where Glenbeigh shines. There are of course bad apples in every batch. A few individuals in "the back to work assessment" area were found to be at a minimum unhappy in their interactions with patients. This is a small aspect. The bottom line is that the evaluation of a facility in terms of treatment effectiveness by an alumni is truly subjectively based upon their willingness to accept treatment. I found it to the place I needed to be. Id refer, and have referred.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Not sure what the program inside is like but the aftercare program does not test individuals regularly enough that they can’t cheat the system. I’ve seen my friend go back here several times without any improvements. Is this place really helping people?
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Glenbeigh is vastly understaffed and provides no referrals or after care whatsoever. The in-patients receive treatment without any depth or context.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Glenbeigh was one of the worst places that I spent my time in. I am a professional with the highest degree in my field and I know how to treat people. The support staff, nurses, and even the custodial staff were very, very nice but the main problem was my counselor. I have been in counseling before but this gentleman knew next to nothing about counseling and even worse how to treat people as human beings. He was condescending and arrogant. Not to mention that he mumbled or talked very fast and cut people off when they were trying to speak and pour their hearts out. The Friday individual meetings with him were a waste and even my wife at the time when speaking to him reported that he was extremely rude. The homework assignments I diligently completed as I am in the field of education were seldom collected and at best cursorily discussed. What a sham of the person. I also mentioned that to his supervisor about this and do not know what came off of that. Also, I do not think Glenbeigh is really that interested in recovering people as it is in stuffing heir pockets. I say that because many people were let go as their insurance would not cover the treatment and seemed like these people would be unable to pay for their treatment and for the rest if the insurance coverage was great then these individuals would be kept behind longer. Towards the supposed end of my treatment, I did not even know when I was being discharged what the formalities were as mu counselor just blew me off. I have horrible memories and had the most excruciating time of my life at Glenbeigh and I wish that most inmates (I know should say patients) but inmates is a better term for that facility would do their best to stay sober and stay out of that facility.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • My son was here more than once. The staff is very caring, food is decent, facilities very clean and nice. Opiate addiction is very difficult to treat, and it takes many relapses for most. Overall I would say this is one of the best places in Ohio.
    I stayed 8 days at Glenbeigh dually addicted to alcohol and benzo's and couldn't wait to leave the facility. I HIGHLY recommend you make sure your counselor is an alcoholic or drug addict. That goes much further in your recovery. Also, your real recovery will be in AA with a good sponsor taking you through the big book, the steps and meetings.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Wonderful place
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I went here in 2013 when I had medical mutual as my insurance and they helped me a lot. Well I lost my insurance and now I'm 100$ medicaid. I needed treatment again. Guess who doesn't accept medicaid? Glenbeigh. If they really cared about saving lives, whatever insurance I have shouldn't matter. I ended up going to another facility. They're a great place to help you, if you have the right insurance or a lot of $$. P.S. Glenbeigh, accept Medicaid!
    I have complained that you did NOT withdraw me from Klonopin correctly when I was at your faculity in 2008. It is now clearly comfirmed I was correct. YOU WERE WRONG!!! HOW SHAMEFUL OF YOU!!!
    Glenbeigh was great, the counselors, the staff, and the nursing. They all rightly deserve an A+. However, as an alcoholic, I admit that many times I felt a fish out of water because the vast majority of patients were opoid abusers. No doubt, alcoholics and opoid abusers alike, we are all serious addicts facing serious tragedy, but there was definitely a disconnect in feeling a commonality with the others.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I stayed here for 2 weeks going in very nervous. Not knowing what to expect. Since this was my first time in treatment. But the start was extremely professional and helpful. The lectures, meetings, and group therapies were more than I could ask for. They do wake you up very early every morning. But it becomes a nice routine. Meals are cooked to meet your nutritious needs.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Merry Christmas to the entire Glenbeigh (Rock Creek) Family, especially the Nurses. The Staff is excellent. Nurses are exceptional and I wish them and their families a Merry Christmas and Happy New Year! Thank You for Everything.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • If you are an opiate/ heroin addict please do not go to this facility! The detox is terrible and they leave you sick in your room, it was the most terrible rehab facility I have been to. Yes, it was clean n they talked about a year gym an other things but who's getting out of bed detoxing to even utilize those things. I never ate the 3 days I stayed, you are required to go to the cafeteria even while detoxing, I was so dehydrated, it was a nightmare. They sounded so amazing when I called and it was a dream to good to be true! Please ask what and how many mg they detox you with when calling rehabs, find out if it's suboxone, subutex, methadone and how much they give you!
    Don't go here. Nurses are awful, rude, and disrespectful. I felt anxious the entire time I was there. This program is way too rigid. I felt like I was in prison.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • This facility saved my life. I had gone to another rehab center before but never was I treated as well as this one. The knowledge of the doctors, nurses and staff , who were almost all recovered alcoholics, were outstanding. I did relapse but only because I did not stay in treatment long enough due to insurance requirements. When I did go back to Glenbeigh for the recommended days of treatment, I fully recovered. Today, I celebrate twenty months of sobriety. I owe it all to this rehab and follow up services they provide. It is where I would only send my loved ones if they needed the help. It is your answer and many others answer to their prayers for having a new and meaningful life again.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I liked that they gave our family the opportunity to help with his recovery. I don't have any. It seemed like a good program. It seemed like a good environment and it was nice they allowed family to get involved.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Program needs improvement.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • accommodations were a strength, expenses not so much. It just was not inclusive enough. the counselors did not talk about the real stuff of addiction. Plus the cost was crazy expensive.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Alcohol and drug treatment, Great detoxification system
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Work well with insurance and has programs for those that had financial difficulty.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I encourage everyone with an addiction to get help. When children are involved in a situation where their parent is an addict. Get the parent help and out of the house ASAP. For their safety.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Strengths: Focus on sobriety. Weaknesses: Expecting to much to fast. This facility care about their clients, and willing to provide support when needed.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Their Staff was good but not tough enough. Was an enriching experience
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Staff is very nice but you're able to leave facility. Nice, clean, good food, nice staff, great treatment
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • In depth coping mechanization which was a strength. No outsiders was a weakness. I feel that this facility has help me with my addictions.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They treat alcohol dependence, drug dependence and offer family treatment programs. I feel they need to be a bit more strict in the rules, that if you break the rules and are not working the program, you need to be kicked out. I feel they have a strong addiction treatment program based on the 12 steps and also offer a wide variety of family treatment options to help the addict and the family
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • not for profit. good 90 day program, looks very nice outside.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Friendly staff but Expensive. It was Good
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Horrible place. I was sent there for opiate addiction... All in all it was unorganized, unfriendly, and lacked any kind of focus or plan. Kids and old men just wandered the halls all day and if a guy and girl tried talking to each other, they would be condescendingly scolded and treated like children. Most people were there for their third, fourth, fifth or even more consecutive times. What a sham. A waste of money and an embarrassment of a recovery facility. Folks, expensive rehabs won't do one single thing unless you want to get sober. If you want it, all you need is your will, some good support, and some good AA meetings. Glenbeigh is trash. The food was good but only the stuff that wasn't cooked there.
    Complete and utter waste of time and money. The one question I was asked most by both inmates and staff "how many times have you been through here?" I believe this speaks volumes. Repeat business is the lifeblood of that place.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Most staff care & have a clue, with true authenticity as recovering addicts. However, before pending $$$ here, do your homework. Glenbeigh has saved many lives. Yes, I know mistakes will be excused away as the price of addiction, but the errors of the few speak volumes for the "team."
    This place was terrible!!! The food was no good and most of the staff was rude. Strange co-ed rules and very un organized. Nurses have no respect. I felt most people on staff felt they were better than me. I stayed long enough for the detox program and got the heck out of there!! Very childish way of doing things. I felt like i was in high school!! Don't go unless u are hopeless!!
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • No training for people with eating disorders. Food was unhealthy. Was not really dual/ diagnosis so I couldn't be on my anxiety med while there, def took away from it helping. It was good that we had NA & AA. If they allowed klonopin I'd go back. They- like most places have better & longer treatment for guys.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It was a very good facility overall.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It was an overall great facility but they need more holistic options and it was very expensive.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Everything was great. Wonderful Staff all the way from Maintance to the CEO. Excellent Dining and Food. Great Gym to work out in. Beautiful Setting outside couple of ponds to fish or just relax as you walk on the property.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They helped with detox and rehabilitation.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They have many trained counselors; it is a great facility with a comprehensive program. However, there is not enough counseling for family members, too much mixing of young and old, and the food is too carb-heavy. The facility has many great counselors but only a handful have a notable success rate. I do not think enough time is spent educating and preparing family members for the next steps, the young and old are inter-mixed and it's awkward.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They kept me busy, I learned a lot and the food was top notch. However, there was a lot of walking. It is a good place to get sober.
    ,