ABOUT COLUMBIA ST. MARY’S HOSPITAL OZAUKEE- BEHAVIORAL MEDICINE OUTPATIENT PROGRAMS
Columbia St. Mary’s operates two hospitals and numerous urgent-care facilities in Milwaukee, Ozaukee, Sheboygan, and Washington counties, Wisconsin. The organization falls under the umbrella of the Catholic body Ascension Health, the largest nonprofit health system in the United States. Columbia St. Mary’s Ozaukee Hospital offers both inpatient and outpatient care for mental and behavioral health disorders, including alcohol and drug addiction. Medical detox is available at this facility.
TREATMENT & ASSESSMENT
The most intensive level of addiction treatment available at Columbia St. Mary’s Hospital in Ozaukee is inpatient hospitalization. A short-term measure only, this option provides support for adults and older adults who are experiencing acute symptoms, such as the need to detox from drugs or alcohol.
For those who do not require inpatient care, there are partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) for adults only. At each intensity, there are dedicated treatment tracks for individuals struggling with addiction. At the Huiras Center at Columbia St. Mary’s Ozaukee, there’s also a dedicated substance abuse program for adolescents. This outpatient treatment track uses evidence-based methods, local and national referrals, and a “unique combination of therapies.” The hospital does not provide any further information about its addiction treatment modalities, but the single individual polled by Best-rehabs.com to date noted that there was good treatment for co-occurring disorders and excellent holistic and family offerings.
In addition to addiction, Columbia St. Mary’s is equipped to treat depression, anxiety, chronic mental illness, those struggling to cope with physical illness, and older adults experiencing emotional and cognitive difficulties.
The adolescent substance abuse program is led by a clinical psychologist. Beyond this, the Columbia St. Mary’s website notes that the behavioral health department is staffed by “mental health and substance abuse professionals,” but does not detail their credentials. The single individual polled by Best-rehabs.com to date gave the unit four out of five stars for its staff’s level of training and experience.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings, however, the single individual polled by Best-rehabs.com to date gave the behavioral health department five stars for its accommodations and four stars for its meals, cleanliness, and exercise/leisure offerings.
WHAT ALUMNI SAY
At the time of this writing, Best-rehabs.com had not received any reviews directly from alumni of the behavioral health department, and secondary sites yielded no coverage of the department and mixed reviews of the hospital as a whole, which had average ratings of 4.1 stars based on 36 reviews on Facebook, 3.3 stars based on 40 reviews on Google, and 2.64 stars based on 11 reviews on Yelp.   The positive reviewers repeatedly praised the center’s staff: “Patient care is one of the highest here I have ever experienced in a hospital environment from ER to all levels of health care,” V.M. wrote in a representative review. The negative reviews were more scattered: a handful of reviewers complained about rude or unhelpful staff, two described feeling that the hospital wanted them out as soon as possible, and some also described aggressive or inadequate administrative practices. “Started with s snotty and rude receptionist, horribly uncomfortable beds and chairs, cold rooms, no available towels or blankets if you need one. You had to beg for everything and wait for a response. Everything to make you want to leave asap,” P.S. wrote in another representative review on Google.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date would strongly recommend treatment at the behavioral health department at Columbia St. Mary’s. “Thus was a quality treatment center,” they wrote anonymously, giving the facility four or five stars in almost all 15 of the evaluated treatment metrics. Five-star ratings were awarded to the center’s treatment effectiveness, holistic offerings, and family participation.
The behavioral health department accepts Medicare, Wisconsin Medicaid, and most major insurances. The single individual polled by Best-rehabs.com to date gave the facility three out of five stars for its affordability, and cited cost as the only weakness of treatment.