Behavioral Health Services of Memorial Medical Center

Behavioral Health Services of Memorial Medical Center

ABOUT BEHAVIORAL HEALTH SERVICES OF MEMORIAL MEDICAL CENTER

Set along Lake Superior’s Chequamegon Bay in Ashland, Wis., the Behavioral Health Services of Memorial Medical Center (MMC) offers inpatient, a partial hospitalization program (PHP), and counseling services for adults struggling with chemical dependency, mental health disorders, and co-occurring concerns. Crisis intervention and medical detoxification services are also available on-site.

TREATMENT & ASSESSMENT

Upon admission, clients receive a psychological and/or substance abuse assessment to determine an appropriate level of care. The behavioral health inpatient program at MMC is designed primarily for crisis intervention and short-term treatment, including detoxification and/or psychiatric stabilization.

Along with physical stabilization and nutritional services, inpatient treatment also consists of a highly-structured schedule of counseling sessions and educational classes. As indicated, pharmacological intervention and medication management may also play a role in the facility’s short-term inpatient program.

Once a client is stable, the facility encourages clients to transition into its partial hospitalization program (PHP). According to its website, the facility’s treatment approach is holistic, focusing on each client’s unique physiological, psychological, spiritual, and social needs. To address these needs, clients participate in a full day of group therapy sessions, individual counseling, and addiction education. According to the facility’s website, the goal of day treatment is to help clients identify stressors and learn new coping skills, improve communication, and modify behavior.

In addition to its PHP, the facility also provides counseling sessions for individuals, couples, and families to help “cope with your concerns, improve your self esteem, increase your self-awareness, and learn more effective communication and problem solving skills.” MMC also offers a free, monthly Family Day Program for loved ones. To continue treatment, the facility may encourage PHP clients to utilize outpatient counseling sessions as aftercare.

STAFF CREDENTIALS

MMC’s behavioral health treatment team includes registered nurses, licensed psychiatrists, licensed master’s level counselors, social workers, addiction counselors, nutritionists, and occupational therapists.

ACCOMMODATIONS & AMENITIES

The hospital-based facility offers 10 beds to facilitate inpatient care, and the facility’s website states that inpatient provides “a safe, therapeutic environment.” The three individuals polled by Best-rehabs.com at the time of this writing had mixed opinions concerning the facility’s cleanliness and upkeep. Two survey respondents both gave this aspect of the facility a rating of three out of five star, while one individual offered a perfect five-star rating.

WHAT ALUMNI SAY

The two former clients surveyed by Best-rehabs.com at the time of this writing offered mixed reviews of the facility. While one alum praised the facility, the other felt the facility lacked compassion during detoxification. “They did not care about your withdrawels,” they wrote. “They could be a lot nicer and have the doctor around more often.” While the alum did offer four-star ratings for the facility’s ability to treat co-occurring disorders and its discharge planning, the former client submitted a one-star rating for the level of family participation and a two-star rating for the facility’s counseling options.

The other former client reported a much more positive experience at the facility, offering perfect five-star ratings for the treatment staff’s level of experience and training and a rating of four stars for the effectiveness of group counseling. “It did what it was intended to do,” they wrote.

WHAT FRIENDS & FAMILY SAY

The one loved one polled by Best-rehabs.com at the time of this writing gave MMC three-star ratings for the facility’s counseling options, the level of family participation, and its discharge planning. “Good care,” the loved one wrote.

FINANCING

According to the facility’s website, MMC accepts most major insurance plans and financial assistance is offered to clients who qualify. The website states that: “financial assistance will be provided to any families who are determined to be unable to pay all or part of billed charges. This includes co-payments, co-insurance and deductibles.”

Reviews about Behavioral Health Services of Memorial Medical Center

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They were well staff the whole time I was there. They did not care about your withdrawels. They could be a lot nicer and have the doctor around more often. If I had any issues I had to deal with the nurses. Give the patience something for the withdrawels
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • good care
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Regular appointments with psychiatrist, it did what it was intended to do.