Veterans Health Care System of the Ozarks

Veterans Health Care System of the Ozarks

ABOUT VETERANS HEALTH CARE SYSTEM OF THE OZARKS- FAYETTEVILLE, AK

Veterans Health Care System of the Ozarks, located in Fayetteville, Arkansas, provides an Intensive Outpatient Program and outpatient mental health treatment for United States Veterans dealing with substance abuse and/or mental illness. The mission of the VA is to serve the Veteran who served us, upholding the values of integrity, commitment, advocacy, respect, and excellence.

TREATMENT & ASSESSMENT

The facility’s treatment program is guided by evidenced-based methods, particularly the Recovery Model of treatment. This model emphasizes the positive aspects of a Veteran’s life to overcome challenges. Goals are customized according to each client’s aspirations for success in treatment.

To be admitted, clients must directly contact the facility to schedule an appointment or may receive a referral from their Primary Care Doctor. Veterans in need of substance abuse treatment will participate in a 28-day Intensive Outpatient Program (IOP), although no further details are provided on the facility’s website regarding the treatment methods involved.

Mental Health Services offered at the facility include treatment for Post-Traumatic Stress Disorder (PTSD), Military Sexual Trauma (MST), general mental health issues, marriage and family therapy, and inpatient treatment for suicidal and homicidal ideation. Other services encompass a Psychosocial Rehab and Recovery Center, Compensated Work Therapy Programs & Vocational Services, and drop-in legal assistance.

Throughout treatment, clients receive a range of evidence-based therapies such as Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), Problem Solving Training (PST), and Social Skills Training (SST). The facility also offers numerous treatment groups tailored to address specific mental health concerns, including substance use treatment groups, anxiety groups, recovery groups, women’s trauma groups, and PTSD groups.

STAFF CREDENTIALS

No information regarding the treatment staff is currently provided by the facility. However, a friend or family member of a client polled by Best-rehabs.com expressed a neutral opinion when asked about the experience and training of the facility staff.

REVIEWS

At the time of this writing, Best-rehabs.com has received one review. The reviewer, A.B., identified herself as a significant other of a client and held mixed opinions of the facility. She rated the treatment effectiveness as three out of five stars, accommodations & amenities as four stars, and meals & nutrition as four stars. The reviewer was neutral when asked about family and loved ones participating in treatment through facility programming and disagreed when asked about the availability of counseling options based on client preferences and the facility’s readiness to treat co-occurring mental health issues alongside substance use disorders. One strength she identified was the facility’s proximity to family, while also noting room for improvement in terms of organization.

On the facility’s Google page, it holds an overall rating of 3.9 out of five stars based on 33 total reviews.[1] Most of these reviews pertain to the VA Healthcare System in general and not specifically Mental Health Services.

FINANCING

No information regarding the costs is currently provided by the facility. However, it can be assumed that treatment is offered free of charge to Veterans, as with all VA services.

[1] (source: facility’s Google page)

Veterans Health Care System of the Ozarks Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Close to family. Organization is weak. My so left after 2 weeks.