Veterans Health Care System of the Ozarks

Veterans Health Care System of the Ozarks


Veterans Health Care System of the Ozarks, located in Fayetteville, Ark., offers an Intensive Outpatient Program and outpatient mental health treatment to United States Veterans struggling with substance abuse and/or mental illness. The mission of the VA is “to serve the Veteran who served us” and their five core values include integrity, commitment, advocacy, respect, and excellence.


The facility’s treatment program follows evidenced based methods, especially the Recovery Model of treatment. This model focuses on positive characteristics in a Veteran’s life in order to overcome their challenges. Goals are based around each client’s hopes and desires for success in treatment.

In order to be admitted, clients must contact the facility directly to schedule an appointment or Veterans may receive a referral from their Primary Care Doctor. Veterans in need of substance abuse treatment will attend a 28-day Intensive Outpatient Program (IOP). There are no further details provided on the facility’s website regarding the treatment methods of the IOP.

Other services provided through the Mental Health Services department include: Post Traumatic Stress Disorder (PTSD) treatment, services for those who experienced Military Sexual trauma (MST), general mental health treatment, marriage and family therapy, and inpatient treatment for suicidal and homicidal ideation. Additional services include a Psychosocial Rehab and Recovery Center, Compensated Work Therapy Programs & Vocational Services, and drop in legal assistance with legal aid.

Throughout treatment, clients receive a variety of evidence based treatments. Methods may include: Acceptance and Commitment Therapy (ACT), Motivational Interviewing (MI), Problem Solving Training (PST), Social Skills Training (SST), and more. Additionally, there are numerous treatment groups for the variety of mental health concerns that are treated such as substance use treatment groups, anxiety group, recovery groups, women’s trauma group, PTSD group, and more.


There is currently no information provided by the facility regarding its treatment staff. However, one friend or family member of a client polled by at the time of this writing was neutral when asked if the facility staff were experienced and well-trained.

REVIEWS has received one review at the time of this writing. The loved one, A.B., listed herself as a significant other of a client and had mixed opinions of the facility. She gave three out of five stars for treatment effectiveness, four stars for accommodations & amenities, and four stars for meals & nutrition. A.B. was neutral when asked if family and loved ones were able to participate in treatment through facility programming and disagreed when asked if there were many counseling options to choose from depending on the client’s preference and if the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders.She felt that a strength of the facility was that it was located close to family but indicated that the facility could improve upon organization.

On the facility’s Google page, there is an overall rating of 3.9 out of five stars based on 33 total reviews.[1] Most of the reviews were regarding the VA Healthcare System in general and not specifically regarding Mental Health Services.


There is currently no information provided by the facility regarding its costs, although it can be assumed that treatment is offered free to Veterans, as are all VA services.


Reviews about Veterans Health Care System of the Ozarks

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Close to family. Organization is weak. My so left after 2 weeks.