ABOUT SPRINGWOODS BEHAVIORAL HEALTH
Springwoods Behavioral Health in Fayetteville, Ark., provides short-term inpatient care, standard and intensive outpatient (IOP) programming, and partial hospitalization program (PHP) for adults and seniors. The facility also provides inpatient care to adolescents aged 12 to 17 and a women’s-only inpatient program.
TREATMENT & ASSESSMENT
Clients begin treatment with an initial, no-cost psychiatric assessment that is used to determine the level of care needed. All treatment plans are individualized.
Clients may participate in individual and group therapy, process and topic groups, and recreational therapy. Clients will have access to medication management andplanning.
The hospital’s Center for Women program focuses on developing coping skills for women dealing with mental and/or behavioral health problems such as anxiety, trauma, depression, and eating disorders. The program uses evidence-based therapies like Dialectical Behavior Therapy (DBT) and includes women’s only groups and relapse prevention.
Adolescent services serve teens ages 12 to 17 and includes parent/family education, recreational therapy, and continuing care planning. Adolescent clients will attend special education certified by the Fayetteville Public School District.
Following inpatient care, clients may be referred to the hospital’s outpatient program that is offered weekdays. The partial hospitalization program (PHP) typically lasts one to four weeks and includes daily therapy sessions.
Language assistance is available to all clients.
The multidisciplinary team at Springwoods Behavioral Health includes a psychiatrist, internal medicine physicians, psychologists, nurses, social workers, master’s level therapists, recreational therapists, and dieticians.
ACCOMMODATIONS & AMENITIES
Springwoods Behavioral Health is an 80-bed facility with separate units for adults, seniors, and adolescents. Official photographs show shared bedrooms with twin beds, desks, and a wardrobe and an outdoor basketball court and water fountain. Visitation hours are held Tuesdays and Sundays. Clients can take calls daily.
WHAT ALUMNI SAY
Two alumni surveyed by Best-rehabs.com at this time of writing provided mixed feedback concerning treatment at Springwoods Behavioral Health. Both reviewers gave four- and five-star ratings for the facility’s treatment effectiveness, accommodations, and meal quality. However, both alumni gave low one-star ratings for exercise and leisure activities and its offered counseling options.
“Every one is pleasant and seemed experienced,” wrote one alum, who added: “I never seen a doctor only a nurse practitioner. During the day only a few therapy sections. We were not allowed to go outside.”
Another anonymous alum noted that while the facility had a “family atmosphere,” the lack of privacy was a facility weakness. “They were able to get me back on my feet and keep me headed in the right direction,” they wrote.
On Google, 41 reviewers gave Springwoods Behavioral Health an average rating of two out of five stars. Of those, 27 reviewers left one-star reviews while another seven awarded the center five-star ratings. Negative reviews encompassed problems with admission and insurance acceptance and unprofessional treatment from staff members. 
WHAT FRIENDS & FAMILY SAY
Two loved ones polled by Best-rehabs.com to date provided mostly positive ratings for treatment at Springwoods Behavioral Health. Both loved ones gave four out of five stars for the center’s accommodations, treatment for co-occurring disorders, meal quality, counseling options, discharge policy, and the staff’s experience and training. However, one family member noted problems with the visitation policies. Another noted that their child did not have aftercare following treatment. “They helped him but i still believe he would have done better with more outpatient follow up which he didnt have,” they wrote.
WHAT STAFF SAY
While no staff members of Springwoods have responded to a Best-rehabs.com poll to date, third-party sites show negative reviews. On Indeed, 14 reviewers gave an average rating of 2.6 out of five stars with many individuals citing a high turnover rate.  Three reviewers on Glassdoor all gave Springwoods one-star ratings. 
And on Google, one employee wrote that the facility overcrowded clients and mixed clients with different needs together. “This place is all about the money, your health and well being as a patient, and as a staff member, are secondary,” Scott wrote.
Springwoods Behavioral Health accepts most insurance and managed care plans as well as Medicare and Medicaid. Four individuals polled by Best-rehabs.com to date provided an average rating of 2.25 out of a possible five stars for the facility’s affordability.