ABOUT PINEY RIDGE TREATMENT CENTER
Located on the outskirts of the city of Fayetteville, northwest Arkansas, Piney Ridge Treatment Center offers residential treatment for boys and girls aged seven to 17 who are struggling with sexual behavior problems in addition to a major mental illness. Also available is an off-campus group home, which provides re-entry services for boys aged 12 to 18.
In order to be admitted, children must have committed a sexual offense or have a documented pattern of deviant sexual behavior.
TREATMENT & ASSESSMENT
Treatment begins with a free initial assessment, which is used to determine an individualized treatment plan. Programs are structured into various levels, so that each client pursues a program that’s suited to their needs.
The program is evidence-based, and primarily built around individual, group, family, and recreational therapy. Specifically, treatment includes a sexual rehabilitation program, substance abuse education and treatment, gender- and age-specific counseling, discharge planning, and community reintegration programs.
State-certified teaching is provided on-site, as are college prep and ACT training.
There’s also a group home, Ridgeview Group Home, open to adolescent boys as either step-down or entry-level care. Group home residents attend a local school and participate in therapy at the group home, also receiving psychiatric services when necessary. The goal of the home is to help its residents develop into healthy, well-rounded, productive individuals.
The treatment team is led by a psychiatrist. The facility is monitored around the clock by nurses, and general medical services are available on-site. The single individual polled by Best-rehabs.com to date on the staff’s level of training and experience gave it four out of five stars.
ACCOMMODATIONS & AMENITIES
The Piney Ridge main facility is somewhat bare-bones in style, with simple shared bedrooms, an indoor basketball court, a technology center and computer lab, and a cafeteria-style dining room. Ridgeview Group Home offers 18 beds; the facility’s website does not state how many youth are accommodated at Piney Ridge proper. The single individual polled by Best-rehabs.com to date gave Piney Ridge five stars for its accommodations and its meals, four stars for its cleanliness, and three stars for its exercise/leisure offerings.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date would recommend this center. “This place saved our family,” the anonymous reviewer wrote, giving the facility five stars for its treatment effectiveness and four stars in most of the remaining treatment metrics, including its counseling options and treatment for co-occurring disorders. The center’s family participation and holistic offerings gained mediocre ratings of three stars each.
At the time of this writing, secondary review sites yielded limited, mostly negative feedback: two one-star ratings and a three-star rating, all left on Google. The reviewers repeatedly cited poor communication with families and poor attitudes from staff. “Traumatic and horrifying experience with my son. Staff had no regard for safety!… The staff would only notify me about half of these [safety] incidents and was nonchalant like it was nothing,” A.C. wrote in a representative review.
“Overall, the experience was pretty pleasant. Our daughter’s therapist was amazing. We felt for the first time in 2-3 yrs that someone was actually listening to what we have been going through as a family,” M.E. wrote, though she added criticism of the way the facility handled a medical emergency that affected her daughter.
WHAT STAFF SAY
At the time of this writing, secondary review sites yielded mixed feedback from staff: a two-star rating and a four-star rating on Glassdoor, and on Indeed, a 2.91-star average rating based on 11 reviews.  The negative reviewers repeatedly described a very challenging job with low pay and difficult relations with management, leading to high staff turnover, which could be disruptive to residents. “The kids are always a handful, but it makes it ten times worse when there is no direction coming from the upper echelon of management,” one reviewer wrote in a representative review to Indeed; however, a handful of staff left comments revealing true commitment to the facility’s residents and mission: “The pay wasnt all that great but that didnt matter to me. What mattered was the kids and them getting better,” one former employee wrote to Indeed.
There is currently no information provided on the facility’s website regarding its costs, however, the single loved one polled by Best-rehabs.com to date on the center’s affordability gave it two out of five stars.