Sovereign Health of California – Rancho San Diego

Sovereign Health of California - Rancho San Diego San Diego California

Sovereign Health specializes in mental health, substance abuse, and dual diagnosis treatment for men and women. The rehab has numerous facilities in California — the El Cajon location offers residential treatment for adolescents. The program utilizes evidence-based treatment modalities combined with a holistic focus for a well-balanced and sustainable recovery. Clients are encouraged to examine and understand how and why their maladaptive behaviors evolved and to set realistic goals for a happy and fulfilling future.

ABOUT SOVEREIGN HEALTH OF CALIFORNIA — RANCHO SAN DIEGO

Sovereign Health operates four residential treatment facilities in California, including one for adults in San Clemente. The El Cajon facility, Rancho San Diego, offers treatment for adolescents, including specialized, supportive care for transgender youth. The center is equipped to treat primary and co-occurring mental health and substance use disorders. Non-medical detox services are also available on-site. Sovereign began operating Rancho San Diego, which is also known as Adeona, in 2014.

TREATMENT & ASSESSMENT

Upon admission to Sovereign Health Rancho San Diego, clients begin participate in an initial assessment. Clients also participate in ongoing evaluations to update individualized plans of care throughout treatment. Among the dual diagnosis treatments available are programs addressing eating disorders, depression, and gender identity struggles.

Treatment incorporates evidence-based and holistic modalities, primarily focusing on cognitive rehabilitation. Neurofeedback and individual and group therapies are complemented by such options as equine therapy, yoga, and art and music therapies.

Counseling group topics include grief, trauma care, and anger and stress management. The center prioritizes family education, encouraging loved ones to attend family weekends. Along with its residential program, Rancho San Diego also offers a partial hospitalization program (PHP) and an intensive outpatient program (IOP).

STAFF CREDENTIALS

The Sovereign Health of California website touts a culturally-sensitive staff. Treatment team members include a board-certified child and adolescent psychiatrist, master’s-level therapists, case managers, and a licensed psychologist.

ACCOMMODATIONS & AMENITIES

According to California state licensing data, Sovereign Health Rancho San Diego has the capacity to treat 75 youth. The rehab center is located on 25 acres in the eastern San Diego County city of El Cajon. The campus features a swimming pool, athletic courts and fields, gym equipment, and TV and gaming areas. Meals are prepared by a chef.

WHAT ALUMNI SAY

Of the four former clients of Sovereign Health Rancho San Diego who have provided feedback to Best-rehabs.com to date, three offered critical opinions, while one individual approved of the facility. Trends included complaints of under-staffing and insufficient privacy. While one alum characterized staff as patient and understanding, others reported a tense atmosphere in which staff were not attentive or sympathetic.

Two alumni polled more extensively offered consistently split opinions. Metrics measuring exercise and leisure activities, the facility’s cleanliness and upkeep, holistic offerings, and staff experience each received one or two stars from one alum and five out of five from the other.

Three alumni posted similar sentiments on Google reviews, concurring with reports of stressed staff, not enough access to medical care or supervision, and an overall disorganized program. In a representative review, alum C.Y. wrote regarding staff: “While the facility really does try their hardest, their communication with each other is horrible.”[1]

WHAT FRIENDS & FAMILY SAY

One of the two family members who shared opinions with Best-rehabs.com to date moderately disagreed with criticisms of staff communication and training, but cited concerns about the facility’s lack of accommodation for common medical conditions. However, the loved one gave four-star ratings for the level of family participation, the facility’s counseling options, and its ability to treat co-occurring disorders. The other loved one complained that Rancho San Diego was not as advertised, criticizing the staff’s training and attitudes.

Feedback trends shifted slightly toward the favorable side in 13 Yelp reviews posted by friends and family members, which averaged ratings of 3.3 out of five stars for the facility. About half the reviewers cited good communication with the facility and described staff as attentive and kind. Six out of 13 parents reported that their child eventually liked the program, and eight mentioned successful treatment outcomes. Countering these positive opinions were five concerns about lack of discipline or structure and five reports of insufficient evaluations.[2], [3]

WHAT STAFF SAY

The two former employees who reviewed Rancho San Diego on Yelp would not recommend the program, echoing other reviewers’ complaints about poor discipline.

FINANCING

According to the Sovereign Health of California website, this facility accepts most major health insurance plans and offers financing through My Treatment Lender.

CONCLUSION

Sovereign Health of California has received national attention, including Los Angeles Times coverage, following 2017 FBI investigations of fraud. The facilities directly implicated did not include Rancho San Diego. The company was in the process of suing federal agents at the time of this writing, as reported by the Orange County Register, and has claimed that the fraud investigations were a result of retaliation regarding an insurance-related lawsuit.

The El Cajon facility was also in the news following a number of runaway cases, which a Sovereign spokesperson said were potential in any non-lockdown youth treatment facility, according to an NBC-San Diego July 2017 story.

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Sovereign Health of California – Rancho San Diego Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • To potential employees and/or patients: This is the most unethical, uncaring, emotionally and financially abusive business I have ever come across - That it is in the health profession, where the credo is "Do No Harm," makes Sovereign even more shameful. For their $26,000, or more if Sovereign can bill for more, patients get "therapy" from unsupervised and unlicensed students. They get their property (cellphones) forcibly taken from them, they get those same phones shoved in their faces later to force a family contact that although potentially harmful to the patient, is billable by the company. They cannot come and go as they please. Group and individual "therapy" sessions occur in open areas. Would you like your loved one to be sharing his soul with an unsupervised, unlicensed student under a tree on a bench outside which don't see, confidential? As for employees it is pretty much each for themselves - Management creates an atmosphere of fear and intimidation. Instead of quality patient care the focus is on gossip and backstabbing one another.The corruption here is trickle-down, all the way.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • strength:well structured program, Neat and clean environment , trained staff members weakness:There are certain points that are average cant take them as positive but nothing weakness as such When I first got in Sovereign I was really nervous. I was apprehensive because I think like a lot of people who are recently diagnosed and dealing with mental health issues it is kind of hard to admit you have a problem or that something has not been working for you. Well like a lot of with my illness or addiction I did not want change I loved my house I was very attached I mean extremely attached I had been there for 50 day and I did not want to move. I have met new people that it just change and it is always good to admit a new group of people who are really cool and welcoming and the apartment managers there are still the staff is still it is different but it is the same mentality they are compassionate they are there for you I mean they are not counselor or therapist but they do care about the clients and I haven't experienced any adversity or injustice from the staff since I have been here so it made it easier for me to transition and then I realize that I got a little more freedom and I got my own room so more privacy and it has been really nice. Well I remember when I first got here I had never once been to a group therapist session in my live. I have had you know one-on-one therapy session but this was really my first time in a group setting and that wasn't anything else really uncomfortable with it first because I don't want to share my story in front of strangers especially therapist that I don't even know you know I am pretty close off when it comes to my past which is the reason why I am here to deal with you know the issues that I have that I carried about my whole life but it was kind of uncomfortable for me at first not because of anybody else but because of myself I had to really breach that stronghold. My favorite groups have probably been definitely trauma group because I really didn't understand what it was I knew that i had had experiences in my life but I didn't consider them traumatic. And so gaining that understanding and acceptance I think I ultimately I gained acceptance that it is okay to have trauma and a lot of us here do and that no one is alone and I also really enjoy the stress management group because it can be very stressful here. I just want everybody here to know that I am amazed at the patience and understanding most of the staff have here. It blows my mind because when we come in clients you know we each thing that our case is the most important thing in the world because it is our life and the fact that you guys have to deal with that you know when new clients come in that frequently throughout the month or even the week sometimes and you do your best you do the best that you can and I tell all new clients when they get here immediately everybody wants to leave it doesn't reflect on Sovereign it is a reflection of the fact that we are scared we are vulnerable we are uncomfortable it is something we mostly never been through before and I think that the staff knows how to deal with it a lot of time it is crisis and people come in here and I think everybody should give it I always say like give it a week don't leave tonight you know it is your first night here give it a week and I say that because somebody said that to me on my first night and I have been here 67 days and I needed it. Had I left my first night I probably wouldn't be breathing today so thank you for everything the compassion the inspiration putting me in my place when I needed to kind of be simmered down and just not giving up on me because it allowed me to not give up on myself.
    This place was horrible. The pictures look nothing like the inside. The pic with the couches is the room we would typically do groups in, but instead we have beanbags. The couches in the livingroom are old and dirty. The staff were horrible and thought they could treat you however they wanted. They were usually on their phones or not paying attention...Groups were canceled left and right, we were rarely allowed outside, Equine therapy was once a week if you were lucky and got on the list, and we don't have an active lifeguard so we know got to use the pool once or twice. Staff act like it's a bother when you ask for stuff like shampoo and will often take days to get it. They rarely had conditioner and the girls were left without any for weeks. The groups stunk and you only saw your therapist once or twice a week. Overall, I would NOT reccomend this place.
    I don't know where this site got the false information that Sovereign's adolescent facility practices "naturally-assisted detox with vitamins and minerals" but they don't. In fact, that's the biggest joke I ever heard. Their recruiters (who actually do not even work at Sovereign and have never even seen the facility) are famous for providing complete BS information. They tell families that Sovereign is a medical detox when Sovereign will refuse to give a detoxing patient anything more than a baby aspirin every 4 hours. They usually require any patient who did hard drugs that may cause them to have withdrawals to go to the hospital before even being admitted to Sovereign so they can get medically cleared. This will cost you EVEN MORE than your child'a whole stay at Sovereign but they don't care. At Sovereign, you are forced to wake up around 7:30 based on who your lazy house manager is that day, then you fight with your 14 housemates to be able to use one of the two showers before you go to eat breakfast. The house managers are extremely uneducated and rude and most of them smoke cigarettes... When my son was first admitted one of his housemates who was admitted the same time as him had been addicted to Oxyxodone and was having such bad withdrawals and the house manager treated him horribly. One of the house managers smokes cigarettes on every single one of her breaks and will have a major rude attitude to the kids when she gets mad at them. They completely fail to realize that these kids are going through the worst time of their life. They lie to your family at intake and tell you a bunch of lies just to get you into their program.
    • Accommodations & Amenities
    The excellent communication with family members and knowledgeable staff were benefits of the facility. They also provide flexible times for family therapy, which was nice. However, there was a lack of ability to treat diabetic children effectively.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • not lenient, good location, fair food hostile staff, few choices to be made by the attendee, triggering staff
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The excellent communication with family members and knowledgeable staff were benefits of the facility. They also provide flexible times for family therapy, which was nice. However, there was a lack of ability to treat diabetic children effectively.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • My nephew goes to the facility in El Cajon. He complaints about the rudeness of the staff, and his bed sheets smells awful as well as the restroom.