ABOUT TORRANCE MEMORIAL MEDICAL CENTER
Located in Torrance, Calif., Torrance Memorial Medical Center provides comprehensive, outpatient-based treatment programs for adults and adolescents (ages 10 to 18) struggling with chemical dependency. The three-phase outpatient programs are provided through the hospital’s Thelma McMillen Center. The center also provides medication-assisted therapy (MAT) for individuals struggling with opioid dependency.
TREATMENT & ASSESSMENT
Upon admission, clients undergo an initial, no-cost assessment to assist clinicians in forming an individualized treatment plan. Typical treatment last nine months. The age-specific programs are divided into three comprehensive stages: intensive, transitional, and continuing care.
While each phase differs in the frequency of sessions — progressively less intensive over time — the treatment approach is a blend of 12-step immersion, psychotherapy, and educational classes. Throughout treatment, clients participate in individual, group, and family/marital counseling sessions, as well as attend workshops on anger, depression, denial, and grief. In conjunction with treatment sessions, clients are required to attend community-based 12-step meetings.
During the intensive phase, which lasts six to eight weeks, clients meet four to five times per week, while the transitional phase consists of three weekly meetings for six weeks. Once a client completes the transitional phase, they will meet for group therapy once a week, for 24 weeks. During this continuing care phase, clients also attend four individual counseling sessions. Additional private therapy sessions are available as necessary. Throughout treatment, loved ones are invited to attend educational presentations and participate in multi-family counseling sessions.
Medication-assisted therapy (MAT) may be incorporated into the outpatient program to assist adults who are struggling with opioid dependency. If MAT is utilized, clients must also attend opioid-specific process groups and educational classes.
STAFF CREDENTIALS
Under the direction of a clinical psychologist, the treatment staff is comprised of psychiatrists, licensed substance abuse counselors, family therapists, child and adolescent psychologists, and nurses.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews from this facility’s alumni; however, feedback sourced from secondary reviews sites revealed polarizing opinions concerning the facility. On Yelp, 260 reviewers gave the facility an average rating of nearly four out of five stars. Rating the facility with five stars, alum L.D. wrote: “This is a great choice and the assessment is free so if you know you have a problem and want to try to get some help go!” Disagreeing with this opinion, S.S. gave the facility one star and commented: “The counselors are bullies…The group sessions are completely unhelpful and actually made me feel worse for all the time I wasted in them.”
Alum C.D, who gave a five-star rating, did not share S.S.’s sentiment about the facility staff. C.D. wrote, “The Staff is the best there is. Tops in their field of Alcohol. And all other Chemical related diseases.”
On the facility’s Facebook page, which its staff has the ability to manage, Torrance Memorial Medical was given an average of 4.5 out of five stars based on 563 reviews at the time of this writing. It should be noted that most of the reviews left for the facility seem to be for the hospital and health system as a whole rather than any particular addiction treatment programs. Most reviews are overwhelmingly positive. Alum M.G., who gave the facility five stars, wrote, “We love Torrance Memorial. It’s the best hospital in Torrance.” Another alum, D.S.Q., also gave five stars and. was very pleased with everyone on staff at the facility: “Friendly, caring, informative….every single TMMC person we met yesterday, from the emergency room to the 5th floor. Can not say enough about how wonderful everyone was!”
WHAT FRIENDS & FAMILY SAY
The four loved ones polled by Best-rehabs.com at the time of this writing generally approved of the facility. Survey respondents offered an average rating of four out of five stars for both the facility’s counseling options and its level of family participation. Loved ones also agreed that the facility was clean and well maintained; that the facility had high quality holistic offerings; and that they would recommend this facility to a friend or loved one who was considering rehab.
Many loved ones agreed that the staff was a facility strength. The four loved ones polled by Best-rehabs.com at the time of this writing submitted an average rating of 3.75 out of five stars for the staff’s level of experience and training. One anonymous loved one described the doctors as well qualified, while another survey respondent described counselors as good and effective. Although they admitted the program was confusing at times, another loved one commented that he had a great experience.
FINANCING
Torrance Memorial Medical Center accepts most private insurance plans. The center also offers payment plans to assist with out-of-pocket costs, and financial assistance through scholarships may be available to uninsured individuals. The four individuals polled by Best-rehabs.com gave the facility an average rating of 3.75 out of five stars for its affordability.