At University Behavioral Center, we follow a highly structured, intense, and individualized treatment philosophy that is based on research. Our team-based approach focuses on promoting better health through cognitive-behavioral therapy, creative arts and recreational therapies, and team-building activities. We also address past trauma, sexual history, psychiatric issues, and offer various evidence-based modalities.
ABOUT UNIVERSITY BEHAVIORAL CENTER
University Behavioral Center (UBC) is located east of downtown Orlando, Fla. Our facility provides comprehensive services for children, adolescents, and adults. Our treatment programs for adults include medical detox, short-term residential care, and outpatient services to address co-occurring mental health disorders and substance abuse.
TREATMENT & ASSESSMENT
At UBC, we focus on physical, emotional, psychological, and social rehabilitation through various evidence-based modalities such as motivational enhancement, dialectical behavior therapy (DBT), and cognitive behavioral therapy (CBT). Our treatment programs also incorporate art and recreational therapies, including an equine program, trauma-focused counseling, veteran-specific counseling, and introduce 12-step practices.
After medical detox, if necessary, adult clients have the option to transition to residential treatment, partial hospitalization (PHP), or an intensive outpatient (IOP) program. Our Recovery Solutions Program offers a 30-day inpatient plan that connects clients with our psychiatric unit for dual diagnosis treatment using a Dartmouth-developed approach.
Our PHP and IOP programs provide individual and group counseling sessions, coping skills development, family or close friend groups, and wellness activities. After completing treatment, all clients are welcome to attend weekly aftercare group sessions.
For child and adolescent programs, we offer an array of treatments that address various needs, but do not specifically focus on substance abuse.
STAFF CREDENTIALS
Our staff includes psychiatrists with areas of specialty ranging from child to geriatric and substance abuse psychiatry.
ACCOMMODATIONS & AMENITIES
University Behavioral Center is situated on a 14-acre, smoke-free campus. Our facility consists of 16 beds for adult substance abuse treatment and 48 each for the adult and child psychiatric units. The bedrooms are semi-private, and our campus offers bright indoor meeting spaces, a swimming pool, fitness room, and outdoor gathering spots with water features. We also have an on-site school.
WHAT ALUMNI SAY
According to Best-rehabs.com, we have received mixed feedback from alumni. One alum did not recommend our facility and rated the effectiveness of treatment as two out of five stars. However, metrics measuring general accommodations, meals, and cleanliness received four stars. Four other alumni described the facility as over-restrictive.
Among other alumni, four provided positive reviews while four gave negative reviews. One anonymous alum mentioned that the staff was great and there were plenty of outside and off-campus activities. On the other hand, another alum expressed dissatisfaction with the facility and described the staff as rude.
On Google, we have an average rating of 2.5 out of five stars based on 77 reviews. Some common concerns mentioned include staff rudeness, understaffing, financial issues, and wait times for processing. However, one reviewer highlighted that the staff cared about clients’ recovery.
On Yelp, we have an average rating of 2.5 out of five stars based on nine reviews. Some reviewers mentioned inattentive staff and poor accommodations, while one alum praised the doctors but criticized the staff.
WHAT FRIENDS & FAMILY SAY
Four loved ones provided diverse opinions. One individual mentioned that it is a wonderful place, stained by a few bad apples. Another loved one gave five out of five stars for accommodations but only three out of five stars for treatment effectiveness. They expressed faith in our facility’s doctors and would consider sending their loved one back in the future.
WHAT STAFF SAY
On Indeed, current and former employees of University Behavioral Center provided mixed feedback with an average rating of three out of five stars from 24 reviews. Several reviewers mentioned short-staffing and high turnovers, while others described the staff as supportive. Disorganization was also a commonly cited problem.
FINANCING
At University Behavioral Center, we accept more than a dozen insurance plans, including Cigna, Aetna, and BCBS. Some programs are approved for military and Medicaid coverage. We also offer self-pay options.