University Behavioral Center

University Behavioral Center Orlando Florida

At University Behavioral Center, we follow a highly structured, intense, and individualized treatment philosophy that is based on research. Our team-based approach focuses on promoting better health through cognitive-behavioral therapy, creative arts and recreational therapies, and team-building activities. We also address past trauma, sexual history, psychiatric issues, and offer various evidence-based modalities.

ABOUT UNIVERSITY BEHAVIORAL CENTER

University Behavioral Center (UBC) is located east of downtown Orlando, Fla. Our facility provides comprehensive services for children, adolescents, and adults. Our treatment programs for adults include medical detox, short-term residential care, and outpatient services to address co-occurring mental health disorders and substance abuse.

TREATMENT & ASSESSMENT

At UBC, we focus on physical, emotional, psychological, and social rehabilitation through various evidence-based modalities such as motivational enhancement, dialectical behavior therapy (DBT), and cognitive behavioral therapy (CBT). Our treatment programs also incorporate art and recreational therapies, including an equine program, trauma-focused counseling, veteran-specific counseling, and introduce 12-step practices.

After medical detox, if necessary, adult clients have the option to transition to residential treatment, partial hospitalization (PHP), or an intensive outpatient (IOP) program. Our Recovery Solutions Program offers a 30-day inpatient plan that connects clients with our psychiatric unit for dual diagnosis treatment using a Dartmouth-developed approach.

Our PHP and IOP programs provide individual and group counseling sessions, coping skills development, family or close friend groups, and wellness activities. After completing treatment, all clients are welcome to attend weekly aftercare group sessions.

For child and adolescent programs, we offer an array of treatments that address various needs, but do not specifically focus on substance abuse.

STAFF CREDENTIALS

Our staff includes psychiatrists with areas of specialty ranging from child to geriatric and substance abuse psychiatry.

ACCOMMODATIONS & AMENITIES

University Behavioral Center is situated on a 14-acre, smoke-free campus. Our facility consists of 16 beds for adult substance abuse treatment and 48 each for the adult and child psychiatric units. The bedrooms are semi-private, and our campus offers bright indoor meeting spaces, a swimming pool, fitness room, and outdoor gathering spots with water features. We also have an on-site school.

WHAT ALUMNI SAY

According to Best-rehabs.com, we have received mixed feedback from alumni. One alum did not recommend our facility and rated the effectiveness of treatment as two out of five stars. However, metrics measuring general accommodations, meals, and cleanliness received four stars. Four other alumni described the facility as over-restrictive.

Among other alumni, four provided positive reviews while four gave negative reviews. One anonymous alum mentioned that the staff was great and there were plenty of outside and off-campus activities. On the other hand, another alum expressed dissatisfaction with the facility and described the staff as rude.

On Google, we have an average rating of 2.5 out of five stars based on 77 reviews. Some common concerns mentioned include staff rudeness, understaffing, financial issues, and wait times for processing. However, one reviewer highlighted that the staff cared about clients’ recovery.

On Yelp, we have an average rating of 2.5 out of five stars based on nine reviews. Some reviewers mentioned inattentive staff and poor accommodations, while one alum praised the doctors but criticized the staff.

WHAT FRIENDS & FAMILY SAY

Four loved ones provided diverse opinions. One individual mentioned that it is a wonderful place, stained by a few bad apples. Another loved one gave five out of five stars for accommodations but only three out of five stars for treatment effectiveness. They expressed faith in our facility’s doctors and would consider sending their loved one back in the future.

WHAT STAFF SAY

On Indeed, current and former employees of University Behavioral Center provided mixed feedback with an average rating of three out of five stars from 24 reviews. Several reviewers mentioned short-staffing and high turnovers, while others described the staff as supportive. Disorganization was also a commonly cited problem.

FINANCING

At University Behavioral Center, we accept more than a dozen insurance plans, including Cigna, Aetna, and BCBS. Some programs are approved for military and Medicaid coverage. We also offer self-pay options.

University Behavioral Center Reviews

I was admitted to the youth center in January and its absolutely terrible. Did not help in any way period. The staff were terrible and unprofessional, and had no LGBTQ+ sensitivity training. Never send your child here voluntarily.
This is the worst place I have ever tried to work with. I tried to get information, and after talking to 7 yes 7 people, i was either given a number with voicemail or told someone would contact me. I had to give sensitive medical information about a patient there to get a response. They refused to adhere to hippa laws in any way EXCEPT when I was requesting information about my daughter. I don't care how bad my child is, I WILL NEVER SEND HER HERE AGAIN AND I SUGGEST NO ONE ELSE GO HERE FOR HELP EITHER. The people I spoke to were rude and incompetent, and intrusive. They reused to listen to me tell them what was really the issue. They just keep people to get as much money as they can before allowing them to leave. The entire place is a mess.
My son was admitted for a 3 to 5 day stay. Every time I talked to him he was scared of everything. The other kid's the staff. The nurses can't answer any questions. Half the times I call you can't get through to anyone. I was not notified when my son was assaulted by another kid. I've asked to speak with the doctor twice to no avail.. I highly suggest taking your child anywhere but here.
Run far away . This place is a huge scam . Our daughter Was brought in on a Baker at. She was given absolutely no medicine. Actually, they even allowed her to wake up and stay up at night to help them with their adult duties. 2 weeks after she had been released with absolutely no change whatsoever. We received a very plain bill stating that the her stay for 3 days or less than 72 hours equalled over $6600! They lie to you on intake stating it's OK that you don't have financial abilities and that it's OK that you don't carry insurance. However, do not fall for their scams.
Treatment EffectivenessMeals & NutritionMy stay at ubc was great the staff was very kind it was a lot of people that they had to be there for but some how made it work they really have a lot on there plate every one not just us the patients every one asked the staff on the floor to do something i seen staff read books to people that couldn’t read get yelled at Spit on and kept smiling I was on tp1/tp2 they was great people I could not believe how nice they treated me one staff took out his time to speak with me to see how I was doing right after he was done talking to me he ask someone else how you doing and had a 10 minute conversation with him to make sure he was feeling ok the groups was ok their was a couple us that like doing music so the staff turned on some beats and let us Rap and sing Music is very relaxing That was nice I enjoyed paying card with the techs watching comedy making jokes going out side took my mind off things I was going through thank you You Guys are wonderful people and thoughtful . Thank you Guys I doing better.