Meridian Behavioral Healthcare, Inc.

Meridian Behavioral Healthcare, Inc.

ABOUT MERIDIAN BEHAVIORAL HEALTHCARE — GAINSVILLE

Meridian Behavioral Healthcare is a private nonprofit that runs nine facilities in and around the Gainesville, Fla. area, including one in Starke and Lake City.

The main campus in Gainesville sits toward the south of the city, on the border of Sweetwater Wetlands Park, and offers short and long-term residential and partial hospitalization programs for individuals struggling with substance abuse and co-occurring mental health disorders, including a dedicated unit for chemically dependent pregnant and postpartum women. The facility also provides long-term housing for persons with emotional disabilities. Medical detox is available on-site and this facility can take involuntary admissions.

TREATMENT & ASSESSMENT

The main Meridian Behavioral Healthcare campus offers residential treatment for adults that utilizes a therapeutic community model of treatment with 12-step participation. Residential treatment lasts 28-90 days.

The Mother’s Intensive Support Treatment (MIST) program is available to substance-using pregnant and postpartum women. Mothers stay in the residential portion of the program for 6-12 months and transition into an intensive outpatient program.

The Substance Abuse PICC Program treats clients with a history of IV drug use and severe infection requiring antibiotic treatment. Clients are monitored 24/7 and receive home healthcare services, engage in supportive counseling, and improve mental and physical wellness, among other expectations.

STAFF CREDENTIALS

Treatment staff at this facility include a licensed clinicians, master’s level counselors, physicians, nurses, licensed mental health counselor, recovery counselors, and recovery specialists. The residential facility is staffed 24/7.

ACCOMMODATIONS & AMENITIES

The adult residential facility houses 44 clients, while the MIST program has 10 beds. All Meridian facilities are tobacco-free. To date, 14 individuals polled by Best-rehabs.com to date rated Meridian’s accommodations and amenities an average 2.6 out of five stars and its meals and nutrition 3.1 stars, while six rated its cleanliness an average four out of five stars.

WHAT ALUMNI SAY

Three alumni surveyed and nine who posted reviews to Best-rehabs.com to date left mixed feedback. The three alumni polled by Best-rehabs.com gave only one- and two-star ratings for Meridian’s holistic offerings. In addition, two alumni indicated that the staff were inexperienced. However, one reviewer gave the facility five out of five stars for treatment effectiveness and wrote: “It was a place where I felt comfortable, food was good and staff were very friendly and attentive.”

Almost all negative reviews cited a lack of care and attention from staff. Alum C. wrote: “The doctors don’t care or just really seem like they don’t care.” Alum Vicki gave just one out of five stars for the staff’s level of experience and training, writing: “I couldn’t wait to leave. The staff was friendly but the downfalls included the cleanliness, understanding by the counselors of addiction the the inadequate supervision.” In addition, three reviewers mentioned long wait times for appointments.

WHAT FRIENDS & FAMILY SAY

Reviews from two loved ones surveyed by Best-rehabs.com to date are mixed. While one gave high ratings of four and five out of five stars for overall treatment effectiveness, the other gave a two-star rating, as well as four stars in counseling options. In addition, both gave only one and two stars for holistic options. “Clean. good staff but No follow up,” one anonymous loved one wrote.

WHAT STAFF SAY

A former staff member surveyed by Best-rehabs.com to date gave a mixed review, including five out of five stars for the management’s honesty but just two stars for job satisfaction. The staff member wrote: “Broad scope of service offered and treatment options.”

FINANCING

According to the organization’s website, fees are set on a sliding scale, and most major insurance policies are accepted, including Medicare, Medicaid, and TRICARE. In addition, the facility contracts with Lutheran Social Services and County Commissions to provide care for indigent clients.

Reviews about Meridian Behavioral Healthcare, Inc.

Meridian services are so-so, it's what you make of it. I will say inpatient CSU needs to be changed, not enough intake workers which forces you to wait for hours, which makes it dangerous for patients because we can get aggressive. The doctor and staff are professional and tries to help everyone.
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  • This place is a joke. If you're going there for a drug addiction, please don't go. The doctors don't care or just really seem like they don't care.
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  • This is the most slowest place I've ever been to. Like today I watched this worker just sit in there office doing Nothing took this person hours before calling back Individual . They need to understand this is a job not a place of riding the clock. Individual and their parents has job and daily lives that does not stop cause your staff feels the need to be lazy maybe this isn't the place some of your staff needs to be. Some one needs to be checking on the proforma nice of your workers. To be in one visit for over 3 hours is unacceptable un
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  • Awful. I voluntarily signed up for one-on-one counseling in December, they scheduled my first appointment 3 weeks away. At which point, I had my picture, mugshot style, like I was a criminal. Was given mix-matched information about the sliding scale program. My first appointment wasn't even with a therapist, it was with a very cold, very stiff, woman sitting behind a desk asking extremely generalized questions - because stereotypes can be used for the national census can be used for mental well-being, right? My second appoint was with the psychologist, and was suppose to be an hour, but was only 30 minutes as she was "behind" and "so busy". The first robot-like person I met with was suppose to look up a specialist / physical therapy treatments for a specific condition that I suffer from, and it never happened. The psychologist wasn't even aware of it when I got there. My appointment was also scheduled a month away. The psychologist scheduled my NEXT appointment, after speaking to me for only a brief 30 minutes, a month away AGAIN. And was suppose to contact me in the meantime about a specialist for this condition. This condition was in her "expertise". Something you think would have been covered in freakin GRADUATE SCHOOL...but apparently not. My next appointment finally rolls around, and SHE FORGOT IT ALTOGETHER!! I came all the way down there, and she had to reschedule it for two days later, but she can't even keep track of her appointments. I didn't even show up, and no one even bothered to call to find out why. Horrible. A pathetic excuse for a "Doctor" and a pathetic excuse for a mental health facility. If you are uninsured, talk to your tax representative about getting insurance. There are loopholes out there. This isn't your answer. Trust me.
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  • If family trys to dump you off there, especially for kids they talk to you for hours. When they learn how bad their life is they don't do much but say sorry and call DCF who does nothing!
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  • Strengths: Cleanliness Hospitality Helpful. Weaknesses: Nutrition Leisure time for patients. They never got my refils for prescription on time.
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  • Clean. good staff but No follow up
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  • A decent facility but needs better exercise and leisure activities as well as improved family participation.
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  • Close to home. Sober 6 years.
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  • It's not the problem of the addict that has to be involved with process of a faculty to unite. I prefer Christian based facilities wherever that is. I am in recovery group outside facility housing. I am free and God has given it all back. I recommend getting with your higher power there is no other solution get right with God. They don't ever allow you to walk out thinking your in recovery. God has to be in it somewhere. They offered me dual diagnosis and to me that treated me for a mental problem...
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  • Most difficult psychiatrist I have had yet, and I have had three. She will charge you for everything she can and is very difficult to communicate with. Her office does not return your phone calls or your pharmacists. She will never communicate with you directly even through email. You are responsible for getting everything done that she is paid to do. She is also not personable and doesn't remember any details about her patients. She is also somewhat judgmental. Do yourself a favor and go elsewhere.
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  • I couldn't wait to leave. The staff was friendly but the downfalls included the cleanliness, understanding by the counselors of addiction the the inadequate supervision.
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  • It was a place where I felt comfortable, food was good and staff were very friendly and attentive. When you asked for help with something they did not hesitate in helping. There were well organized plans of treatment. However, it was too far from my location.
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  • Broad scope of service offered and treatment options.
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  • Best available in area, that we know of.