Kootenai Health

Kootenai Health

ABOUT KOOTENAI HEALTH

Located in Coeur d’Alene, Idaho, Kootenai Health is a community-owned hospital that offers a wide range of healthcare services. Through its behavioral health department, the facility serves individuals struggling with substance abuse and co-occurring disorders. Programs on offer include inpatient treatment and intensive outpatient (IOP) treatment.

TREATMENT & ASSESSMENT

Upon admission, clients meet with an intake team and provide a comprehensive medical history. Those who require a high level of structure and intensive treatment are typically referred to Kootenai Health’s inpatient program, the duration of which is 21 days. During this time, clients receive individual, group, and family therapy. Educational workshops address the disease of addiction, relapse prevention, and spirituality. The program also includes time for recreation.

The hospital’s IOP program may be used as a stand-alone or step-down treatment option. At this level of treatment, clients receive a comprehensive assessment and work with staff to develop goals for treatment. Clients engage in 12-step work and attend co-ed and gender-specific process groups, which are held three nights a week.

STAFF CREDENTIALS

According to Kootenai Health’s website, the treatment team includes a psychiatrist, a registered nurse, certified chemical dependency counselors, and master’s-level therapists.

ACCOMMODATIONS & AMENITIES

According to photos posted on Kootenai Health’s website, the chemical dependency unit is located in a clinical, no-frills environment. Residents sleep in twin beds and share sparsely furnished bedrooms with one other client. The facility includes a communal dining area and outdoor patio.

WHAT ALUMNI SAY

The five alumni polled by Best-rehabs.com at the time of this writing shared mostly positive reviews of their experiences at Kootenai Health. Each respondent noted that they would recommend the facility to others and provided the program’s treatment effectiveness with ratings of four or five stars (based on a scale of one to five).

Multiple respondents praised the quality of personalized treatment, highlighting the compassionate staff and small patient load. “It’s a facility that allows about 15 patients at a time. It allowed for more individualized treatment,” Belinda told Best-rehabs.com. Gary agreed, noting the center’s “extremely caring and complete care” and awarding the facility an overall rating of five stars.

R.K. also gave credit to the “very supportive” staff, as well as the program’s educational components. “It’s been the third treatment center I’ve been to and I now understand my disease clearly. They educate the patient,” R.K. wrote.

Complaints were limited and fairly trivial. While R.K. was satisfied with the care they received, they described the food as “bad.”

FINANCING

According to its website, Kootenai Health accepts most commercial insurance plans, as well as Medicare and Medicaid. Some financial assistance is available to those who qualify.

Reviews about Kootenai Health

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Went into emergency, treated, triaged, admitted and spent little over 24 hours....fantastic in every respect, including staff, care, food, etc. Don't want a repeat, but the hospital did a great job and provided excellent care and service
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It was great got me back to normal and vack to life:)
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It's been the third treatment center I've been to and I now understand my disease clearly. They educate the patient. The counselors are very supportive. However, the food is bad.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Extremely caring and complete care. Hospital care if needed, psychaistrist (sp) therapists, RNs, very able to help.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It's a facility that allows about 15 patients at a time. It allowed for more individualized treatment.