ABOUT VALEO BEHAVIORAL HEALTH CARE
Located in Topeka, Kan., Valeo Behavioral Health Care provides residential treatment and outpatient programs for adults struggling with mental health disorders and co-occurring substance use disorders. Valeo also offers outpatient sessions for compulsive gambling. In addition to its treatment programs, Valeo provides transitional housing services, crisis intervention, and a social detoxification program.
TREATMENT & ASSESSMENT
Valeo Behavioral Health Care’s website indicates it utilizes cognitive behavioral, evidence-based practice research, and experiential treatment approaches, which draw from the Living in Balance treatment curriculum. Clients participate in individual and group counseling, and educational classes on the disease of addiction.
During residential treatment, clients are exposed to community-based self-help groups, such as the 12-Steps. Once a client is stabilized and attains a period of abstinence, residents transition to the reintegration phase of the residential program. During this phase, clients receive employment, education, and skills training, while clinicians begin to form community reintegration plans.
When a client is discharged from the residential program, case managers may recommend that the clients attend the outpatient program to prevent relapse. If a client is eligible, Valeo may also be able to coordinate supportive and transitional housing opportunities as aftercare programming.
STAFF CREDENTIALS
According to the facility’s website, it’s led by a board of directors, which includes a psychiatrist and a physician. Valeo Behavioral Health Care employs a team of approximately 360 staff, including doctors, nurses, psychiatrists, social workers, counselors, technicians, case managers, and peer support specialists. Bilingual interpreters are available as well.
ACCOMMODATIONS & AMENITIES
Valeo’s website notes its residential facility features 42 beds and offers a supportive, structured environment. Eight reviewers polled by Best-rehabs.com to date rated the facility’s accommodations and amenities an average four out of five stars and its exercise and leisure options an average 3.6 out of five stars.
WHAT ALUMNI SAY
Two alumni polled by Best-rehabs.com to date gave low to lukewarm ratings. When asked, on a scale from one to five, whether they would recommend treatment at Valeo, they gave two- and three-star ratings. They gave one- and and three- stars when asked if they would recommend the facility. “It was just a walk they their motions,” an alum wrote. “The only thing I got out of it was I did learn a thing or two about myself.”
The 20 Google reviewers reinforced the mixed response, recommending Valeo with an average 2.3 out of five stars to date. Individuals who provided negative reviews complained about how hard it was to make appointments and called the center unprofessional. “The ways in which you must get an appointment are insane not everyone can be up that early and some people need their medication and cannot afford to wait,” Katie wrote in a representative review. “What’s more with the expection of a handful of members their staff is rather rude.”
All three alumni who left reviews for Valeo Behavioral Health Care on Yelp at the time of this writing gave one out of five stars. Two alumni wrote about a bad experience when they were trying to book an appointment, and the other alum wrote that after each appointment he left with anxiety.
WHAT FRIENDS & FAMILY SAY
The six loved ones polled by Best-rehabs.com at the time of this writing provided more positive reviews. The five loved ones surveyed in most categories recommended Valeo with an average of four out of five stars. Also rating the facility 4.25 stars in cleanliness and affordability while a poorer 2.6 stars in holistic treatment offerings and 2.8 stars in connectivity and visitor policy. Comments praised the facility’s treatment program and its holistic treatment offerings but echoed scheduling problems from earlier.
WHAT STAFF SAY
On Indeed, nine current and former employees rated Valeo on average 2.6 out of five stars to date. Work/life balance received 2.8 out of five stars and company culture received 2.7 out of five stars. Comments tended to praise the “caring” staff, but also criticized the culture as unforgiving of mistakes and offering meager to zero benefits to employees. “Management is very ‘clicky’ and there is no room for a ‘second chance’ because they will find someone to replace you,” an employee wrote.
FINANCING
According to its website, Valeo Behavioral Health Care accepts a range of private insurance plans, Medicaid, and Medicare. Treatment costs are also based on a sliding scale fee for individuals with limited financial resources.
References:
[1] https://goo.gl/KTu08I
[2] https://www.yelp.com/notrecommendedreviews/valeo-behavioral-health-care-topeka-3
[3] https://www.indeed.com/cmp/Valeo-Behavioral-Health-Care/reviews