Mayo Clinic Health System – Fountain Centers

Mayo Clinic Health System – Fountain Centers

ABOUT MAYO CLINIC HEALTH SYSTEM – FOUNTAIN CENTERS

Located in Albert Lea, about 90 minutes south of Minneapolis, Minn., the Mayo Clinic Health System’s Fountain Centers offers a range of services for individuals struggling with substance abuse and co-occurring mental health disorders.

Inpatient programs for men and co-ed outpatient programs are available for adults. Medically monitored detox is also available on site. The facility is one of only 23 residential facilities in Minnesota to provide detoxification services.

TREATMENT & ASSESSMENT

According to the facility’s website, treatment is based on 12-step principles and strongly encourages participation in Alcoholics Anonymous (AA) or Narcotics Anonymous (NA). Inpatient programs descriptions published on the website indicate that a traditional 12-step approach is augmented by individual, group, and family therapy, relapse prevention work, and motivational enhancement therapy (MET).

Outside of therapy and 12-step participation, residential clients can expect a variety of recreational activities, such as indoor rock climbing, fishing, canoeing, swimming, hiking, and bowling.

In outpatient programs, men and women attend educational classes that cover key topics such as stress management, healthy living, and triggers and cravings. The facility also offers educational classes for adolescents struggling with substance abuse, placing it among the 20.8 percent of facility that offer programming for adolescents in Minnesota.

Fountain Centers also offers an Extended Care Program for men with a history of chronic relapse. This extended track lasts from 60 to 90 days, during which time clients stay in a community-based residence.

STAFF CREDENTIALS

Fountain Centers’ multidisciplinary treatment team includes medical doctors, nurse practitioners, and licensed alcohol and drug counselors. Staff are available to inpatient clients 24 hours a day. Of the 15 individuals polled by Best-rehabs.com to date, the nine individuals surveyed on the staff’s credentials offered moderately positive ratings for this survey metric.

Staff Experience and Training: 3.6/5

ACCOMMODATIONS & AMENITIES

While there is currently no information provided by the facility regarding its living arrangements and related offerings, the 10 individuals surveyed by Best-rehabs.com on the matter felt the facility was overall clean and well-maintained.

Facility Cleanliness and Upkeep: 4/5

WHAT ALUMNI SAY

Of the six alumni surveyed by Best-rehabs.com to date, five gave the facility positive-to-mixed reviews, while one offered a very negative review, describing the facility and its staff as “not understanding, but cold and concerned about success rate.”

The other alumni wrote of an experienced and compassionate staff, and indicated that the program provided solid, effective treatment. “The staff are experienced, and there’s a lot of things to go do which helps us develop healthy Habbits,” Michael wrote in a representative review, offering four-star ratings for the level of family participation and holistic offerings.

One former client, though satisfied with treatment overall, complained that the facility itself was a bit rundown, while another, in an otherwise positive report, made the claim that treatment plans were as focused on underlying issues as they could be. However, this alum did give five-star ratings for the effectiveness of group counseling and the facility’s ability to resolve conflict.

WHAT FRIENDS & FAMILY SAY

Loved ones gave the facility mostly mediocre feedback. Six of the nine loved ones surveyed by Best-rehabs.com offered Fountain Centers moderate-to-negative ratings for holistic offerings, visitor policies, and counseling options. Recurring criticisms included rundown facilities, a lack of holistic options, and a lack of professionalism among staff members.

Counseling Options: 3.5/5
Connectivity/Visitor Policy: 2.8/5
Holistic Offerings: 2/5

Despite these mediocre ratings, one anonymous reviewer reported that their “loved one benefited greatly,” while another described Fountain Center’s program as “very well-run.” In addition, loved ones offered higher ratings for the inclusion of families during the treatment process.

Family Participation: 3.8/5

FINANCING

According to its website, Fountain Centers accepts private insurance, private pay, and the Consolidated Chemical Dependency Treatment Fund (CCDTF). Overall, the 10 individuals polled by Best-rehabs.com on the matter appreciated the cost of the facility.

Affordability: 4.1/5

Reviews about Mayo Clinic Health System – Fountain Centers

  • Accommodations & Amenities
  • Meals & Nutrition
they were not understanding, but cold and concerned about there success rate. I felt the experience was more of a money game than anything else.
  • Treatment Effectiveness
  • Accommodations & Amenities
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  • THEY SURE OF ANYHAVE A LONG HISTORY OF HELPING PEOPLE RECOVER THEY HAVE HELPED A NUMBER OF PEOPLE
  • Treatment Effectiveness
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  • You need to get MORE and BETTER well trained staff on duty at all times. One woman was NOT professional at all.
    • Treatment Effectiveness
    Since I didn't get the chance to go to family week, I felt that the client (my loved one) didn't completely get through the treatment.
  • Treatment Effectiveness
  • Accommodations & Amenities
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  • Decent program. Needs improved holistic offerings.
  • Treatment Effectiveness
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  • Doctors appointments were a strength of the facility. It is a 30 day program. Most are. My daughter made it for awhile. Programs need to be affordable and definately long term. Or free for who ever needs it.
  • Treatment Effectiveness
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  • The staff are experienced, and there's a lot of things to go do which helps us develop healthy Habbits. The treatment plans are weak meaning they aren't in depth, and there is little motivitation to express deep and recurring issues. I went there relapsed for a little over a year, and I'm now three months clean.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • My loved one benefited greatly.
  • Treatment Effectiveness
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  • Strengths: The people that worked there. Weaknesses: Counselor not understanding completely. Fountain Centers is a great rehab facility. The women's housing was in the old hospital, the area was needing updating, maintenance or tear it down and replace it with a new facility.
  • Treatment Effectiveness
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  • Newer building and experienced staff were strengths of the facility. However, it was costly. It was required for my sister due to legal issues.
  • Treatment Effectiveness
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  • Meals & Nutrition
  • Group therapy was a strength of the facility. Exercise options was a downfall of the facility. Great staff.
    • Accommodations & Amenities
    • Meals & Nutrition
    This facility accepted my brother in time of need. My brother's alcoholism is chronic (30 years, he is 47). This is not is first treatment stay (although is is the first here). We cannot know the effectiveness until some time has passed. Fountain Center seems to have a very well-run program, I know that success now depends on whether he will remain strong enough to fight the addiction long-term. All is good today.
  • Treatment Effectiveness
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  • 6 of my buddies and I attended Fountain Lake over a period of a year. All 7 of us have maintained sobriety for over 33 years with no relapses.
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  • Alcohol was killing me. I learned how to live without it.
    • Accommodations & Amenities
    • Meals & Nutrition
    Good group counseling. I did clinicals here, and it was great to speak with the counselors. But a lot of people didn't get full recovery after leaving facility, and came back numerous times, usually because of the court.