Summit Oaks Hospital

Summit Oaks Hospital

ABOUT SUMMIT OAKS

Summit Oaks Hospital, located an hour west of New York City in Summit, N.J., offers adult inpatient and intensive outpatient treatment for psychiatric and substance use disorders. Treatment integrates evidence-based psychotherapy with holistic programming, which includes creative expression and relaxation practices. Medically managed detoxification services are available.

The hospital, which was founded in 1902, accepts patients from across the country. Crisis-oriented, primarily psychiatric care is offered for children and adolescents, along with dual diagnosis for co-occurring addiction.

TREATMENT & ASSESSMENT

The assessment process at Summit Oaks can begin with a phone call, according to the facility’s website. Following detoxification, which involves buprenorphine treatment in some cases, clients seeking help for addiction and substance abuse are typically enrolled in a short-term residential rehab program or one of the hospital’s intensive outpatient programs (IOP).

Treatment plans combine an array of approaches, with an emphasis on groups and cognitive behavioral therapy (CBT). While working with 12-step concepts and meetings are supported, they are not required at Summit Oaks. Clients can expect to attend educational and counseling sessions addressing relapse prevention, anger management, and goal-setting. Among the recreational therapies offered are art, music, and yoga. Summit Oaks encourages meditation and mindfulness as well as participation in case management, which contributes to long-term recovery success.

There are several options for outpatient addiction treatment. At the most intensive level is a full-day partial hospitalization program, which meets Monday through Friday. IOP clients meet three evenings a week, during which clients have the option of specialized programming for dual diagnosis treatment and a choice between a 12-step-based and an alternative, medication-assisted (Suboxone) therapy track. Tracks meet for 10 to 12 weeks. Random drug testing is required.

The Summit Oaks website highlights the importance of aftercare and discharge planning. Related services include arrangements for clients to participate in community-based support networks and referrals for ongoing outpatient therapy. The website also mentions family and alumni programming.

STAFF CREDENTIALS

About half a dozen board certified psychiatrists are listed on the Summit Oaks website, specializing in forensic, addiction, and child and adolescent psychiatry. The treatment team also includes master’s-level psychotherapists, certified drug and alcohol counselors, a dietitian, and master’s level art therapists.

ACCOMMODATIONS & AMENITIES

Summit Oaks is a 122-bed hospital with chemical dependency units split between detox, short-term rehabilitation, dual diagnosis, and child and adolescent. Specific unit bed availability is updated regularly on the facility’s website.

There are currently no further details regarding living arrangements or related offerings available on the hospital’s website. However, 16 individuals polled by Best-rehabs.com to date provided feedback that reflected moderate to low opinions. Metrics measuring general accommodations, meals and nutrition, and exercise and leisure activities each received average ratings of below 2.9 out of five stars. Faring more positively were the facility’s cleanliness and upkeep, which received a higher average rating of 3.9 stars from 10 contributors.

WHAT ALUMNI SAY

Opinions from 11 former clients polled by Best-rehabs.com were split about evenly between five who would recommend Summit Oaks Hospital to others and six who would not. An average rating of 1.9 based input from seven alumni presented a stark contrast to the facility website’s emphasis on holistic care.

The most common complaint was about a lack of individualized or extensive care. Limited opportunity for family participation was also cited as a weakness. Five of the six alumni asked to rate this aspect awarded just one star each and a representative reviewer wrote: “Cant get a hold of your luv one to much.” The second most common complaint centered on overly strict policies related to communicating with family and friends outside the facility; the related metric received an average rating of just 1.3 stars from six reviewers.

However, a majority of alumni reviews were generally positive about the staff’s level of training and experience, providing the highest average rating of three stars from the group for this metric. Two noted the value of some staff members being in recovery themselves. In her overall positive review, alum Stephanie reflected general agreement with others about the facility’s weaknesses, but concluded: “The staff is great, groups are very good and I got a lot out of them.” Others also praised the quality of groups and the caring staff. Nevertheless, two alumni found the staff irritable or uncaring and the average rating for effectiveness of treatment was just 2.6 stars, from 11 survey participants.

WHAT FRIENDS & FAMILY SAY

Feedback from seven friends and family members was split similarly to alumni reviews, with three positive and four negative. In contrast to alumni data, though, three polled more extensively by Best-rehabs.com offered highly favorable ratings for staff experience as well as holistic offerings and family participation. Two referenced positive long-term results following treatment at Summit Oaks, but one otherwise positive family member noted the need for more aftercare support and another more critical reviewer reported receiving no follow-up care. Treatment effectiveness received an average rating of 2.3 stars from six individuals.

Parents tended to complain of poor accommodations, communication problems, and under-staffing.

FINANCING

Although the Summit Oaks Hospital website does not publish any specific costs, it does indicate that the facility is covered in-network by most major insurance plans, and Medicare and TRICARE are accepted. The 10 individuals polled by Best-rehabs.com on the affordability of treatment granted an average rating of 2.4 stars.

Reviews about Summit Oaks Hospital

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  • Not a very helpful Treatment plan. Look some where else for help, you will not find it here.
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  • DO NOT GO HERE. I was treated at summit oaks and I only came out worse then I came in physically and mentally. I was treated for depression and was supposed to stay there for around a week but ended up being there for 3 weeks instead. This place is like a prison with some activites and therapists. The nurses are are either really kind or just plain controlling. I never had any of the nurses be bad to me but that was because I was afraid of disobeying them. All I learned was how to lie and fake getting better so i could get out of that place ASAP I did not learn how to deal with my depression any better and got more anxiety and a worn out body. Please look elsewhere for help. This place does not help.
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  • Moral support Spiritual Mental health suuportg were good. Food could be better My friend is now 2 years sober so it's working well
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  • They got groups all day. Cant get a hold of your luv one to much. Staff verey good they care
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  • There are many areas of improvement for this facility
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  • Friendly, recovering counselors, Called rehab but is not intense, no family or real personal counseling Good experience
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  • Counselors were alcoholics also, Family not involved. Detox and rehab good. felt like rehab could have been vetter. i have called many time when I was in trouble and they helped me
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  • Very caring employees. My stepfather attended the facility and is now on the path to success. He no longer drinks and is in the process of regaining his drivers license
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  • it offered a holistic approach that works to strengthen the person and addressing their needs. it costs a lot and is not long enough to ensure success. They needed to provide more aftercare services. The aftercare services were not at all adequate, and that is probably one of the more important aspects of the program.
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  • staff was very uncaring to patients and were not kind
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  • Strengths: accepted my insurance, had beds, showers, and good food throughout the day, full-time staff, some art supplies. Weaknesses: no treatment-mainly a storage area for detox, no specialties-just a "one-size-fits-all", main strategy is to put on medication and discharge, no time outside, no fitness facilities, no meditation or yoga or library or study area, limited visitation, irritable workers, rushed meals, no activities, locked out of your room for the day. It was a good place if you want a break and would like to just sit inside in a chair all day. If you're looking for active treatment-please look somewhere else.
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  • Iop staff are ok but the business department is disorganized and unreliable. They tell you one cost for all services, even when you check and re-check, then you are still billed outrageous costs for services they told you you were already paying for. Any progress I made with my depression went right down the tubes because of this and now I'm even more depressed AND in dept. !! Do yourself a favor and find somewhere else!
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  • This is a parents worst nightmare sent my daughter in for treatment with PTSD THIS PLACE MADE IT 10 times worse then when she went in its dirty very few caring staff members small area for the children to stay throughout the day the room are small and overloaded with 3 or four in a doom ment for ine person its like a prison she came out of there worse then she went in Dr was awful never returned phone call then tried having my daughter committed after we requested a transfer to another facility !!!!! We had my daughter removed from there and she was helped so much by the other place I am thankful Summit oaks was not our only option run do not leave your child here
    In August 2015. I spent 10 days at the hospital. I was given excellent service from my arrival to departure. I was detoxing from alcohol I also needed an evaluation of my meds. I found the psychiatric doctors to be good and informative. I really appreciated the dedicated nursing and assistants. They were very helpful in helping with my needs. I think the food was good I enjoyed the meals esp the fruit platters. Overall I believe that this facility should have at least 4 stars. Thank you for your help
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  • This review is easy. If you've ever watched the TV show Locked up Abroad...this place is just like that. One only needs to enter the lobby to know what's going on in dining area for the the patients. Mice scurrying everywhere. They don't clean up the from the patients common room until just before visiting hours. Yeah, that's what that awful smell is the deodorizer is trying to cover. Fellow patients here are pretty scary. Can't say I blame them. If you're suffering major depression and there's not room from you in the psyche department of your local hospital, don't let them send you here. I had to get the Head of the psyche ward at my local hospital to personally call and transfer my daughter out to his facility. Nothing you say to the staff gets past the phone's receiver.
    I was there a few years ago and I had been to a lot of detoxes/rehabs and I can honestly say that this is one of the best ones I have been to. I honestly can say I don't have one bad thing to say about this place. The staff is great, groups are very good and I got a lot out of them. I had a great stay there.
    My 20 year old daughter, who is a recovering addict, has recently felt stable enough to explore the possibility of an underlying disorder (perhaps depression) and made arrangements to get a diagnosis at Summit Oaks. Having spent about 18 months at Florida rehabs, she was interested in seeing what her home state of New Jersey had to offer in terms of mental health and drug and alcohol recovery care. The admissions process took hours. They were gravely understaffed or uninterested, or both. When any individual with an addiction or a manic episode is finally willing to go to treatment, it is tantamount to a sin to keep them waiting (with desperate family members) so long they not only leave before being admitted, but may be leaving only to die of an overdose. The main building of Summit Oaks is pretty, traditional, clean and bright. The rooms for the patients are cold (temperature was miserably cold) and the blankets were wretched and thin. My daughter noticed that there was a preponderance of senior citizens there and felt outraged that the elderly were subject to such threadbare facilities with rotten food and a real lack of caring enthusiastic staff. I can only imagine that New Jersey pays these employees the bare minimum... If you can, send your kids to Florida for treatment. I can tell you that strangely insurance will cover much more and for a longer period of time (which is essential). It is a sad state of affairs that mental health is still not treated with the same importance that say tonsillitis is in this country. But the profit model rules all. Good luck in your search.
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  • Terrible experience!! There is no realistic recovering. One TV. Games with no matching parts...My son had a mattress with a slice down the middle from top to bottom both sides! No one thought twice of putting a sheet on it! Just an example of the care and attention to detail. There were daily fights that needed breaking up by staff. My son was hungry after my bringing it to the attention of the non attentive staff he got more food. Very dreary with not one painting etc. Patient advocate was pleasant and tried to help with communication with Dr and social worker but nothing got accomplished. My son left and is home with us. He is 19 and it has been a month since discharge. Not one phone call to see if he is ok. Not one word on discharge to us his family. I can go on and on. DO NOT GO TO SUMMIT OAKS HOSPITAL! Nothing to do for patients but group therapy 3 times a day and then stare at blank walls!
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  • Too confining and restrictive, similar to a penal environment.