GenPsych – Bridgewater

GenPsych - Bridgewater Bridgewater New Jersey

Your comfort, well being, and recovery is our top priority at GenPsych. Our experienced and highly credentialed clinical team prides itself on providing discrete, high-quality care in a relaxed, welcoming, and empowering environment. Alcohol and drugs take a hard toll on the body, mind, and lives of users – and their loved ones. So, too, can mental health disorders. Our Dual Diagnosis/Substance Abuse Programs simultaneously address challenges derived from chemical dependence and those associated with mental health disorders. Many who struggle with addictions and mental health woes feel powerless and trapped, with little hope of regaining control. However, our clients possess reservoirs of strength and resilience that they often do not know exist. These keys to sustained recovery and mental health quality are emphasized in our Substance Abuse Program. We use proven, evidence-based treatment methods to break the chains of addiction – and to reclaim one’s life and help them to remain substance free. At GenPsych, P.C, we also specialize in the treatment of opiate addiction. We are a licensed Suboxone provider and offer medically assisted detoxification to adults in our program.


GenPsych’s Bridgewater center offers ambulatory detoxification on-site and outpatient treatment for those dealing with substance misuse and other psychiatric and mental health conditions. Treatment options consist of separate program tracks for substance misuse, eating disorders, psychiatric disorders, or a dual diagnosis. In addition to the Bridgewater center, GenPsych has four other locations in New Jersey that provide similar services.


GenPsych offers individualized treatment plans tailored to each client’s needs. If necessary, medical detoxification services are available. GenPsych is also one of only 28 (7.5 percent) treatment facilities in New Jersey to offer medically-assisted detox.

Bridgewater’s treatment offers a blend of holistic approaches and evidence-based methods, including dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and motivational interviewing. Additionally, clients learn about community-based treatment models, such as 12-Step, SMART Recovery, and Double Trouble in Recovery.

The Bridgewater center has outpatient programs for adults as well as adolescents. Intensive outpatient programs (IOP) are offered in the mornings and evenings for three hours per day, three days per week. Designed for clients who require more intensive care, the facility offers a Partial Care Program, which involves five-and-a-half hours of clinical treatment.

During treatment, clients participate in group and individual counseling, music and art therapy, and relapse prevention groups. Clients also attend educational classes on anger management, coping skills, the nature of addiction, and other topics. Family therapy is offered if needed.


Bridgewater employs adult, adolescent, and child psychiatrists, nurses, masters- and doctorate-level clinicians, registered dieticians, licensed or certified alcohol and drug counselors, and art and music therapists. State board-certified teachers provide instruction for children enrolled in youth programs.

GenPsych is one of 70 (18.9 percent) treatment organizations in New Jersey to be certified by the Joint Commission.


According to the facility’s website, transportation to and from treatment is provided. The Bridgewater Teen Suite includes several intimate group meeting rooms and a teen lounge with tables.


The six alumni reviews polled by at this time of writing offered mixed opinions, with half giving positive feedback and half giving negative. Those who rated the facility positively tended to praise its staff. “Very supportive and knowledgeable staff. Great customer service,” J.E. wrote in a representative review.

The three negative reviews each criticized different aspects of the facility. C.S. felt the facility was “overpriced,” W.R. complained about long waits, while M.P. characterized the treatment as ineffective, writing: “They don’t help the drug addicts there they only put more pressure on them.”

On Yelp, 49 individuals (including both recommended and “not recommended” reviews) offered mostly negative feedback. Many reviewers cited scheduling, staffing issues, and programming as weaknesses. “Med pusher. All about meds and money. No quality. If you need true help go elsewhere,” Debbie L. wrote as a representative reviewer.

On Google, nine alumni rated GenPsych’s Bridgewater more moderately, offering an average rating of 3.1 out of five stars. “I learned a great deal in the IOP program and they helped me in a time of crisis,” Meghan wrote in a representative positive review.


The two loved ones polled by to date gave the facility mixed reviews. One reviewer, D.L.A., called staff “AMAZING” and gave the facility five out of five stars for treatment effectiveness. However, C.M. felt the facility was “disorganized” and regretted sending their loved one to the facility. “Not impressed with the facility,” they wrote. “Empathy not really a strong point for this office.”

Nearly a dozen reviews from loved ones on Google and Yelp gave unanimously negative feedback, almost all of them rating the facility one out of five stars.


Though has not yet received any feedback from former or current staff to date, 16 former and current employees have give the facility an average rating of 2.8 out of five stars on Glassdoor to date. With regards to treatment and patient care, most reviewers gave positive feedback. “Clinical and adminstrative staff are very kind and work well together. They treat each other and patients respectfully,” wrote an anonymous staff member in a representative review. Many also characterized their colleagues as caring and capable.


Most major private insurances are accepted including Cigna, Aetna, and Horizon Blue Cross Blue Shield. GenPsych doesn’t accept Medicare or Medicaid. Financial assistance may be available to clients who qualify.

GenPsych – Bridgewater Reviews

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  • This facility is horrible. Not one sentence in their “info” section is even true. They don’t even pay their electric bill, or any of the lunch places they use. THey just keep racking up 10k bills and then leaving the business and going to do business with another one. Use serious caution with this facility. They will also bill your insurance company for drugs tests they test themselves onsite. This whole agency needs to go. It’s corrupt and you need to be crazy to send yourself or a loved one there.
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  • Not impressed with the facility. As the parent of a patient, I find this off office to be disorganized, messages are not passed on to staff and if they are phone calls are not returned even though I expressed I was calling to give information not ask for information. Placed on hold for long periods of time only to be transferred to a voicemail. Extremely frustrating calling for three days trying to get a hold of my son's psychiatrist and finally gave up. Empathy not really a strong point for this office. Perhaps the other facilities are better. In hindsight, my son should have gone somewhere else.
    Horrible place , over priced
    I currently attend genpsych for SA IOP in addition to completing their Halcyon (ambulatory detox program)-about 7 weeks of treatment thus far. Staff on both sides are great. Granted if you've been through treatment you are hearing a lot of the same coping skills, however they offer DBT which has put a new spin and brought greater understanding and insight relating to my core issues and offer new solutions I haven't heard before (or the approach "clicked"). My personal therapist is beyond amazing. She always makes her way around (daily ) to say hi and ask how her case load is doing...that's in addition to also teaching/facilitating group therapies on top of "one on one's". I've heard from other patients that they like their therapists, however you know you can't please everyone. I'm clearly an advocate for Genpsych and I currently have 45 days sober/clean so somethings working.
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  • GenPsych is absolutely horrible, it fails complete for what it's meant for and BEYOND, I was a former patient there only because my middle school forced me to years ago because I got bullied. It is a place that teaches you that YOU are WRONG for being YOU. They don't help the drug addicts there they only put more pressure on them... Almost every case for people to go there is only because they were caught smoking high school in school, they tell people who have anger management issues to count to 10 and to just take a cold shower. The therapists there just play mind games to make people think they are wrong and like to always create problems between patients and parents that don't even really exists.
    Stinks. I waited 2 hours after my schedule appointment. It's a Zoo...
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  • Very supportive and knowledgeable staff. Great customer service
    My child goes to the Brick GenPsych facility; I was scared at first to enter into such an intense program ( Partial Care for ED). My child's therapist is AMAZING!!! The Nutritionist is AMAZING!!! The other therapists are AMAZING! The program has been life changing for my child, I took a photo of my child yesterday ; one month into therapy at GenPsych, and I cried, it doesn't look like the same child who went in just on month ago; she has NEVER looked healthier, I'm so grateful for this place and the outstanding and compassionate people who have such a commitment to all their patients; EXCELLENT place!!!! God Bless all my child''s team members, THANK YOU!!!
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  • GenPsych's Outpatient Detox and Dual Diagnosis programs are some of the best in the state of New Jersey. Assessments can be scheduled same day, transportation is provided both ways and all private insurances are accepted. Excellent program!!!