ABOUT NEW BRIDGE MEDICAL CENTER – EVERGREEN SUBSTANCE ABUSE TREATMENT CENTER
Located in Paramus, N.J. Evergreen Substance Abuse Treatment Center provides a full continuum of treatment programs for adults struggling with chemical dependency and. The facility offers on-site detox services, residential care, an intensive outpatient program (IOP), and partial hospitalization program (PHP). The facility is part of the New Bridge Medical Center, previously named Bergen Regional.
TREATMENT & ASSESSMENT
During admission, clients undergo phone screenings which often last 10 to 15 minutes. Once admitted, clients then undergo an initial assessment to determine an appropriate level of care. According to Evergreen’s website, medical detoxification is available on-site. Clients are usually in detoxification protocol for four to eight days.
Treatment is based on the 12-step model of recovery, in addition to evidence-based approaches. Clients participate in group, individual, and family counseling sessions, along with behavioral counseling. The inpatient programs offer 24-hour treatment services.
Bergen’s Evergreen center PHP program meets on weekdays for five hours a day. The program includes daily medical and psychiatric help and nursing attention.
Clients in the IOP program meets for three hours a day, and can either be in a day or evening program. The treatment team works with clients to determine the amount of days each client needs treatment per week. In addition, individuals in the OP program can attend specialized group therapy sessions geared toward anxiety, depression, or life skill development.
Evergreen staff include certified counselors, social workers, in-take specialists, and a psychiatrist. The fifteen individuals polled extensively by Best-rehabs.com to date overall approved of the aptitude of staff members.
Staff Experience and Training: 4.1/5
ACCOMMODATIONS & AMENITIES
While Evergreen’s website provides no details or photos of the center’s accommodations and amenities, the majority of the 15 survey respondents felt the facility was clean and well-maintained.
Facility Cleanliness and Upkeep: 3.9/5
WHAT ALUMNI SAY
The more than 10 alumni polled by Best-rehabs.com at the time of this writing provided mostly positive feedback of Evergreen. The eight alumni polled in various metrics highlighted the facility’s counseling options as a strength, through felt holistic treatment offerings could improve. However, the alumni felt very comfortable recommending the facility to others.
Likelihood to Recommend: 4.4/5
Counseling options: 4/5
Holistic Offerings: 2.6/5
In comments, many alumni praised the tailored treatment and supportive, experienced staff. One alum wrote: “It’s a great facility for those of us who choose to be there. Staff there has seen it all, and the nurses and the support staff are very caring and attentive.” However, a few alumni did feel that the facility was overcrowded and its treatment was too long.
WHAT FRIENDS & FAMILY SAY
The nine loved ones surveyed by Best-rehabs.com at the time of this writing also provided somewhat positive feedback for the facility. Although loved ones also felt holistic offerings could improve, a majority approved of the level of family participation and moderately approved of the facility’s connectivity with clients and visitor policies.
Family Participation: 3.7/5
Connectivity/Visitor Policy: 3.3/5
Holistic Offerings: 2.8/5
In commentary, loved ones reported mixed feedback, but a few felt the facility offered convenient care in the short-term yet was lacking for the long-term. Supporting alumni opinions concerning overcrowding, one loved one wrote: “My family member found the facility clean but it just had too many patients there.”
Evergreen’s website indicates that Charity Care coverage is accepted. New Jersey Medicare and Medicaid parts A and B are also accepted, as well as some private insurance plans, but prices aren’t listed on the website. The individuals polled on the matter generally appreciated the facility’s cost.