ABOUT WAKE FOREST BAPTIST HEALTH — DEPARTMENT OF PSYCHIATRY
Wake Forest Baptist Health is a 1,004-bed hospital with departments that specialize in more than 100 areas of medicine. Among those departments is the Department of Psychiatry and Behavioral Medicine, which as well as being an academic research center offers inpatient and outpatient care for children, adolescents, and adults struggling with mental and behavioral health problems including problematic substance use. Buprenorphine/Suboxone services for opioid dependency are available at this facility.
The department is located on the main hospital campus, seven miles west of central Winston-Salem.
TREATMENT & ASSESSMENT
Inpatient services emphasize evaluation and short-term treatment of mental health disorders such as bipolar disorder, schizophrenia, depression, and anxiety, and include electroconvulsive therapy (ECT) services when appropriate. The department’s website does not indicate whether detox services are included among the center’s inpatient offerings.
Outpatient services are more explicitly geared toward substance abuse. In particular, there is a dedicated intensive outpatient program (IOP) for addiction and dual diagnosis, which is rooted in the 12-Steps, the disease concept of addiction, and a “whole person” approach. The program also includes random drug screening, individual treatment planning, group therapy, medication management services, relapse prevention work, and family education.
The IOP’s continuing care services consist of weekly group sessions for a minimum of 12 weeks.
Staff on the IOP includes a physician, a licensed clinical social worker, and a master’s level therapist. The two individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it a four-star rating and a five-star rating.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the three individuals polled by Best-rehabs.com to date gave the center, three, four, and four stars for its accommodations, and three, three, and five stars for its cleanliness.
WHAT ALUMNI SAY
At the time of this writing there have been three alumni polled by Best-rehabs.com. The individuals gave mixed reviews. One anonymous alum gave the facility five out of five stars for treatment effectiveness, four stars for accommodations & amenities, and four stars for meals & nutrition. She strongly agreed that the facility staff were experienced and well-trained; that the facility was adequately equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders; and that the family and loved ones were able to participate in treatment through facility programming. She felt that a strength of the facility was its customer service and care. She felt that the facility could improve upon the number of staff employed at the facility (not enough). She also added, “I had a good experience with them..”
Another anonymous alum gave the facility three out of five stars for frequency of meetings, three stars for the quality of group counseling overall, and two stars for overall treatment effectiveness. She also added that the facility was worth the cost and that she would recommend the facility to a friend or family member seeking treatment.
WHAT FRIENDS & FAMILY SAY
At the time of this writing there has been one friend or family member polled by Best-rehabs.com. The loved one gave the facility positive marks for its amenities and value. The anonymous loved one gave the facility five out of five stars for treatment effectiveness, four stars for accommodations & amenities, and four stars for meals & nutrition. She agreed that the facility staff were experienced and well-trained; that the treatment and services offered at the facility were worth the cost; and that the facility offered excellent leisure, exercise, and extracurricular options. She added that a strength of the facility was its location but a weakness was its cost.
Before admission, clients must assume financial responsibility for their treatment.
Wake Forest Baptist Health accepts Medicaid, Medicare, and most private health insurance plans, and offers payment plans and financial assistance for uninsured and underinsured clients. The two individuals polled by Best-rehabs.com to date gave the center a two-star rating and a four-star rating for its affordability.