ABOUT DAYMARK RECOVERY SERVICES, INC. – SURRY CENTER
Operating 33 facilities throughout North Carolina, Daymark Recovery Services, Inc. is a non-profit community provider of mental health and substance abuse treatment services for adults and children. Daymark provides crisis intervention, psychiatric services, and outpatient-based treatment programs for individuals struggling with mental health disorders, chemical dependency, and Kannapolis and Asheboro.. Other facilities are located in
The Surry Center, located in Mount Airy near U.S. Route 52, offers outpatient (OP) and intensive outpatient (IOP) programs, psychiatric services and intensive in-home services for children, as well as urgent care and mobile crisis management services.
TREATMENT & ASSESSMENT
Upon admission, clients first undergo a psychosocial assessment to help identify their needs and determine an appropriate level of care. The Surry Center offers specialized mental health outpatient treatment for both adults and children, as well as an intensive outpatient program to treat chemical dependency. Open from 8 a.m. to 5 p.m. on weekdays, the Surry Center does provide walk-in assessments and crisis interventions.
The intensive outpatient program involves a minimum of nine hours of weekly programming, or the equivalent of three sessions per week. At the Surry Center, this program is available only for adults suffering from substance abuse and/or mental illness. Treatment consists of individual and group counseling, life skills education, and relapse prevention training. Referrals are made for aftercare services and relevant community programs.
During outpatient treatment, clients participate in group counseling sessions and attend educational classes. Utilizing several evidence-based therapies including dialectical behavior therapy (DBT), motivational interviewing (MI), Seeking Safety, Matrix, and cognitive behavioral therapy (CBT) techniques, the center facilitates one-on-one therapy and group counseling sessions (some of which focus on gender- and diagnosis-specific topics). The Surry Center also provides psychiatric evaluations and medication management for both adults and children to help minimize symptoms of mental health disorders.
In addition, the Surry Center provides intensive in-home services for children. Specialized to treat either substance abuse or mental health disorders, the in-home programs aim to provide first responder interventions to diffuse crises, foster use of community services and resources, and prevent the need for out-of-home treatment. The service is available 24/7.
The Surry Center employs a team of psychiatrists, substance abuse and mental health counselors, child psychologists, case managers, and support staff. Our of five stars, the three loved ones polled by Best-rehabs.com at the time of this writing on the staff’s level of experience and training offered two four-star ratings and a one-star ratings.
WHAT FRIENDS & FAMILY SAY
While Best-rehabs.com has not yet received any feedback from Surry Center’s alumni, the three loved ones surveyed by Best-rehabs.com to date provided mixed opinions. They rated the center’s affordability and cleanliness highest, with both at four, two, and five out of five stars. Connectivity received the lowest ratings at four, one, and four stars followed by family participation at four, one, and five stars and counseling options at four, two, and four stars.
One anonymous loved one described the counselors as “good”, writing: “They need to get counselors who do not remind patient they are a drug addict;” however, the other two respondents agreed that the counselors were, in fact, experienced and effective. Yet one unsatisfied loved one still commented “nothing would help its a bad facility” when asked to cite program strengths.
WHAT STAFF SAY
Although Best-rehabs.com has yet to receive employee feedback to date, secondary sources revealed an overall positive consensus of Daymark Recovery Services, Inc. On Indeed, 35 current and former employees to date gave the facility an average rating of 3.7 out of five stars. Many employees cited job satisfaction and their co-workers as strengths of the organization. Rating the facility with five stars, one representative reviewer wrote: “Daymark takes pride in their service and promotes their employees as they exceed the standards.”
Daymark Recovery Services, Inc. accepts private insurance, Medicaid, Medicare, and offers its services on a sliding scale-based system, depending on an individual’s income. The treatment network provides its services regardless of an individual’s or family’s ability to pay.