ABOUT MERCY HEALTH REGIONAL MEDICAL CENTER – SPRINGFIELD
Operating out of Springfield’s Mercy Health Regional Medical Center in Ohio, Community Mercy REACH is a program that provides treatment for adolescents and adults struggling with substance abuse. REACH provides outpatient and intensive outpatient programs (IOP), including support for smoking cessation. Inpatient-based medical detoxification services are available through the general hospital. The medical center is among 4.2 percent of hospital-based facilities in Ohio to offerMercy Health was founded by the Catholic Sisters of Mercy with an emphasis on serving poor and under-served individuals.
TREATMENT & ASSESSMENT
Clients who require medical care during withdrawal from opiates or alcohol can access detox services through the Springfield Regional Medical Center by scheduled admission.
The focus of the facility is on outpatient programming and community education. Individual, group, and family counseling sessions are available as part of various structured treatment plans. Clients also participate in psychosocial educational sessions and learn about how particular circumstances impact substance abuse. Other treatment practices assist clients in developing coping and life skills.
Mercy REACH offers classes, medication-assisted treatment, and counseling designed to help individuals quit using tobacco. Integrated into this program are nutritional and weight control therapy and relapse prevention strategies. Smoking cessation programming is also offered on-site at client businesses.
Among treatment team members of Community Mercy REACH are licensed chemical dependency counselors and certified specialists in tobacco addiction, respiration therapy, and nutrition.
WHAT ALUMNI SAY
To date, Best-rehabs.com has received survey responses from one former client. The anonymous individual stated they would recommend the program and rated the effectiveness of treatment five stars out of five. The alum rated the level of staff training and experience three stars, identifying “great counselors” as a strength but reporting problems with under-staffing.
Metrics measuring access to quality treatment for co-occurring substance use and mental health disorders and the affordability of treatment also received three stars. “Wonderful for me,I have been clean many years due to their help and guidance,” the alum wrote.
Reviews on secondary sites painted a largely negative picture. On Google, 108 reviewers gave the facility an average rating of 2.2 out of five stars.  Many reviewers complained about long waits before receiving care and unpleasant staff. It is worth noting that these reviews reflect opinions of the hospital overall and not specifically the substance abuse unit.
According to the facility’s website many insurance plans are accepted, including Medicare and Medicaid. The medical center also works with clients to arrange for payments, and financial assistance may be available to patients who qualify.