Willamette Family, Inc – Men’s Residential

Willamette Family

Willamette Family provides a comprehensive residential program for men who have demonstrated the need for a 24-hour therapeutic environment. This highly structured program is specifically designed for clients to achieve maximum awareness of chemical dependency and how it has affected key areas of their lives and the lives of others. Lengths of stay are flexible and individualized, and counseling staff are dedicated to providing services that consistently demonstrate long-term, tangible results.


Founded more than 50 years ago, Willamette Family now operates eight facilities that treat men and women struggling with substance abuse and co-occurring disorders in Oregon. This residential treatment center for men, also known as Carlton House, is located in Eugene. Medical detox and outpatient services are provided at other facilities in the Willamette Family network.


Treatment at Willamette Family’s locations is holistic, highly structured, and strengths-based. All treatment programs are individualized, and the length of stay depends on each client’s needs.

The men’s residential program uses individual and group therapy along with evidence-based modalities, such as motivational interviewing (MI) and cognitive behavioral therapy (CBT). The center also encourages peer-to-peer support, and operates a bell system whereby any resident can call a meeting whenever he wishes. Motivational incentives are utilized to encourage sobriety.

Carleton House also offers access to primary care and mental health treatment, as necessary. Coping skills training is available here, as well as smoking cessation courses and classes in anger management, relapse prevention, and parenting.


According to the facility’s website, the men’s residential center has three full-time employees and one part-time staff member, in addition to parenting coaches, mental health therapists, and peer support staff.


The men’s center sleeps up to 27 men in rooms for three. Children may not stay with their fathers, but can visit on family day. Photos published on the facility’s website show common areas with TVs. Clients are supervised 24/7.


At the time of this writing, four alumni have provided feedback about the men’s program at Williamette Family Inc. The feedback was mostly positive.

For treatment effectiveness, three alumni gave the facility five out of five stars, while one alum gave only two out of five stars. All of the alumni gave lower ratings for accommodations and amenities. An anonymous alum wrote: “Effective treatment, but substandard facilities.”

For the remaining metrics, the four alumni provided low average ratings of just 1.75 out of five stars for both exercise and leisure provisions and holistic treatment offerings, two stars for the available counseling options and the staff’s level of training and experience, and three stars for the level of family participation in treatment.


At the time of this writing, one staff member has provided feedback about the men’s residential program of Williamette Family, Inc. The feedback was mixed.

The staff member indicated that the fact that they are “not professional,” the staff members care about their clients. The anonymous staff member added: “They try to do all of in their power to help.”


There is currently no information provided on the facility’s website regarding its costs. However, most individual polled by Best-rehabs.com agreed when asked if the treatment plan was affordable and/or payment plans, scholarships, or financial assistance were made available.

Reviews about Willamette Family, Inc – Men’s Residential

  • Treatment Effectiveness
  • Accommodations & Amenities
Effective treatment, but substandard facilities.
  • Treatment Effectiveness
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  • It was beneficial that they were available on state insurances. However, it's like a revolving door for addicts. There is no counseling for mental issues. The return rate is very high. The information is that most addicts return to rehab on an average of 7 times.
    I worked at the facility for 7 years. They have their good and bad qualities. They are not consistent and have bad boundaries with clients. They hire all ex addicts and they all still act like addicts themselves. Not professional. They do care a ton about clients though. They try to do all of in their power to help.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I relapsed after several months; however, my aftercare treatment consists of outpatient treatment and AA meetings.
  • Treatment Effectiveness
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  • Meals & Nutrition
  • I went to treatment to get help with my meth addiction. I had tried many times to stop before but never quit drinking, finally I figured out that I'm an alcoholic.