ABOUT ONTRACK, INC. – GRANTS PASS
OnTrack, Inc. is an Oregon-based organization offering a wide variety of addiction treatment services, including residential and outpatient programs for adults and adolescents, treatment for gambling addiction, DUI education programs, family therapy programs, a healthy babies program, housing for low-income individuals or clients with HIV, and gender-specific residential programs for parents and their children. According to, the facility in Grants Pass offers residential and outpatient substance abuse treatment, and provides medication-assisted treatment with buprenorphine or Vivitrol.
TREATMENT & ASSESSMENT
According to the center’s website, OnTrack offers two highly specialized residential programs, both of which allow parents to bring their children with them to treatment. The HOME Program accommodates both parenting and pregnant women, and begins with comprehensive health assessments. Residents are screened for health risks such as HIV and hepatitis C, treated for any minor physical issues, and connected to primary health care providers, dentists, and pediatricians. A staff nurse is in charge of making sure each client attends their scheduled appoints and follows through with doctors’ orders.
Treatments consist of individual and group therapy, along with daily life skills classes that teach clients how to find and maintain employment, manage money, maintain healthy relationships, resolve conflicts, and be more effective parents. Specialized treatment groups for nicotine cessation, exercise programs, and preventative education courses for infectious diseases are also made available as a part of the individualized treatment plan.
Clients are encouraged to continue their education beyond the offerings of the program. Clients are able to participate in GED classes to complete their high school education. Family therapy groups are also provided for family members to participate in the treatment process. Special programming is available for fathers called the DADS program that follows the same methods as the parenting programs. The program also offers assistance in regaining custody of clients’ children.
The staff at OnTrack is comprised of nurses and certified counselors. The staff have experience working with rehab clients.
ACCOMMODATIONS & AMENITIES
There is currently no information provided on the facility’s website or otherwise regarding its living arrangements and related offerings. However, the two people who were questioned by Best-rehabs.com at the time of this writing gave the center an average 2.9 out of five stars for accommodations and amenities.
WHAT ALUMNI SAY
The two alumni who were polled by Best-rehabs.com at the time of this writing left mixed reviews. On average, they gave the center a two- and a three-star rating when asked if they would recommend the Grants Pass facility.
Alum S.K.K. noted that the program had a number of weaknesses including poor nutrition options, cramped housing, and limited time with primary counselors. Nevertheless, wrote they would recommend the facility despite its many drawbacks. “The staff was incredibly well trained [and] classes were extraordinary,” the alum wrote.
Alum Alice, on the other hand, wrote that she would not recommend the rehab. “There was some great councillors. There a lot of things that they should improve,” she wrote.
Both alumni rated the center’s exercise and leisure provisions, holistic treatment offerings, and visitor policy very lowly with just one out of five stars.
On CiteHealth, the facility earned a single three-star review.  The anonymous alum wrote that “This place is a hurry up and WAIT situation.” On its unofficial Facebook page, one alum gave the facility a one-star review without leaving written feedback. 
According to OnTrack’s website, the organization is devoted to offering services to individuals regardless of their ability to pay. Fees are offered on a sliding scale, and most private insurance plans — as well as the Oregon Health Plan — are accepted.