ABOUT PROVIDENCE SUBSTANCE ABUSE TREATMENT – PORTLAND
Part of Providence Health & Services, a nonprofit network of hospitals and care providers in Oregon and Southwest Washington, Providence Medical Center in Portland offers multiple levels of treatment for adults struggling with chemical dependency and co-occurring disorders. The medical center provides medically monitored detoxification services, short-term residential care, and outpatient programs (including one for DUI offenders).
TREATMENT & ASSESSMENT
According to the center’s website, if necessary, clients undergo detoxification and short-term residential care before beginning less-intensive levels of treatment. Providence utilizes medications to alleviate the severity of withdrawal symptoms and motivational interviewing (MI) techniques to help clients set goals for recovery.
During residential care, clients participate in group therapy and family treatment groups. Once a client is stabilized, a case manager forms a continuing care plan, which may include a referral to Providence’s outpatient programs. The typical length of detox and residential care is five to 10 days.
Upon completion of residential treatment, clients may utilize Providence’s outpatient programs as a “step down” service. Depending on the needs of the client, outpatient programs range from 10 to 20 hours of weekly meetings. A specialized outpatient program for dually diagnosed individuals is also available. Typically, clients remain in outpatient treatment for up to three months.
STAFF CREDENTIALS
Providence Medical Center’s website notes the Portland location employs a team of physicians experienced in addiction medicine, registered nurses, mental health and substance abuse counselors, and case managers. According to the facility’s website, treatment staff has over 200 years of combined experience.
ACCOMMODATIONS & AMENITIES
While the hospital’s website does not currently provide information regarding the accommodations, Best-rehabs.com survey data indicated that loved ones and former clients generally approved of the facilities and the quality of meals. Eight respondents ratings for accommodations and amenities averaged four out of five stars while ratings for meals and nutrition averaged 4.25 out of five stars.
WHAT ALUMNI SAY
Although the four alumni polled by Best-rehabs.com at the time of this writing provided polarized opinions of the treatment center, alumni tended to agree that the staff were a strength of the program.
“Recovering therapists were good, everything else was an issue,” an alum wrote. “Not good structure or different treatment models offered.” Another alum gave the center four out of five stars for treatment effectiveness, and also praised the staff. “Staff well and caring,” they wrote.
WHAT FRIENDS & FAMILY SAY
To date, four loved ones surveyed by Best-rehabs.com provided mostly positive feedback. On average, they gave the center 4.25 out of five stars when asked if they would recommend the Portland location.
Like alumni, loved ones mentioned the center’s staff as a strength, and gave the center 4.5 stars for the staff’s experience and training. They also indicated that the program facilitated adequate family participation (4.25-star rating on average), but two respondents questioned the program’s ability to treat comorbid disorders.
For example, a husband of a client wrote that the program was “not very specialized in the problem my wife was suffering.” He also commented on the lack of leisure activities, which he believed would make her more comfortable, but appreciated the “good attention to the patient.”
FINANCING
According to the center’s website, Providence’s substance abuse treatment unit in Portland accepts a range of private insurance providers, Medicaid, and Medicare. Financial assistance may also be available to eligible individuals.