ABOUT ARC MANOR
Based in Kittanning, Penn., ARC Manor is a nonprofit organization that runs a variety of substance abuse prevention and treatment programs for adults, adolescents, and families. Its offerings include residential treatment, partial hospitalization (PHP), intensive outpatient treatment (IOP), and outpatient treatment (OP) for individuals struggling with substance abuse and co-occurring mental health disorders. Most programs are intended for adults, but the center does run an outpatient group for adolescents.
TREATMENT & ASSESSMENT
According to the facility’s website, anyone who is struggling with substance abuse is eligible for treatment, and clients may be referred by others or refer themselves. Individuals who enroll in residential treatment spend their time participating in one-on-one therapy, group therapy, 12-step meetings, life skills training, and relapse prevention activities. Clients also receive medical care and nutritional guidance. Length of stay varies by client.
Outpatient care is provided at a variety of intensities. Partial hospitalization, which runs five days per week, consists of individual counseling, process groups, and psychoeducational activities. Intensive outpatient treatment, which is reliant upon group counseling, meets three times a week. The center’s outpatient offering includes individual counseling, group counseling, and specialized process groups for women, adolescents, legal offenders, and individuals struggling with relapse.
According to a recent annual report published on the organization’s website, the staff includes a registered nurse, a social worker, master’s level clinicians, and certified addiction counselors.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the four individuals surveyed by Best-rehabs.com to date provided an average 3.5-star rating for the center’s accommodations and amenities.
WHAT ALUMNI SAY
Courtney, one of the two alumni polled by Best-rehabs.com at the time of this writing, gave the center’s treatment effectiveness just two out of five stars, but provided mostly positive commentary in her review. She noted the small group size and the level of personalized attention she received. “They only have nine people at Max so there is more getting to no you and what your about,” she wrote. The other alum polled by Best-rehabs.com provided higher ratings overall and described the center as “affordable and effective.” This alum found the center to be “crowded” but felt the program “set (them) on the right path.”
The four Google users who submitted reviews of the facility shared a vastly different perspective, awarding the center an average rating of one out five stars. One user felt that the facility prioritized money over care, and Savannah noted unclear policies and uncaring staff. “Got booted for not going to something I was told not to worry about going too… maybe 2 people who actually even care,” she wrote.
WHAT FRIENDS & FAMILY SAY
When asked, on a scale from one to five, how likely they were to recommend the facility to others, the two loved ones polled by Best-rehabs.com to date provided three- and four-star ratings. Both respondents gave the center’s counseling options four stars and commended the center’s team. “Knowledgeable staff,” one review noted, while the other highlighted the “good counselors.” They also provided above average ratings for the facility’s accommodations and amenities. “It is a relaxed and comfortable facility,” one loved one told Best-rehabs.com.
These loved ones shared some criticisms of the center. One respondent felt the facility was “too lenient,” and the other disliked that religion was not a part of the recovery program. The two loved ones on Google provided more scathing commentary about a lack of communication between staff and prospective clients, as well as inadequate treatment. “Once you get there you better be ready for a week of hell. Nobody helps you,” one Google reviewer wrote.
The organization’s website indicates that ARC Manor treats all individuals regardless of their ability to pay.
Updated March 2017