Philhaven

Philhaven

ABOUT WELLSPAN PHILHAVEN – LEBANON

Philhaven is a south-central Pennsylvania-based behavioral health care agency offering a full continuum of treatment services for adults and children struggling with mental health disorders. Located 13 miles east of Hershey, the Lebanon-Hathaway Park facility is one of the nonprofit organization’s outpatient clinics. While addiction rehab is not the focus of this facility, some treatment for secondary substance use disorders co-occurring with primary psychiatric illness is available. The behavioral health hospital in Mt. Gretna provides short-term residential and intensive outpatient programming. Philhaven was founded as a faith-based organization and is now part of the WellSpan health network.

TREATMENT & ASSESSMENT

Typically, clients are referred to WellSpan Philhaven in Lebanon; however, some walk-in appointments are available, according to the hospital’s website, during which an initial psychiatric evaluation is conducted. Early morning and evening schedules are offered.

Outpatient mental health care at this facility tends to focus on individual counseling and Philhaven’s website highlights the nonjudgmental, collaborative approach treatment staff members take. Although some support groups meet at Lebanon-Hathaway Park, a substance abuse group is not offered.

Among the evidence-based treatment modalities used are dialectical behavior therapy (DBT), various trauma-informed practices, and cognitive behavioral therapy (CBT). Clients are typically struggling with such conditions as anxiety, depression, bipolar disorder, and post-traumatic stress disorder.

STAFF CREDENTIALS

Philhaven of Lebanon employs a treatment staff of board-certified psychiatrists, psychologists, master’s level counselors, and licensed clinical social workers.

WHAT ALUMNI SAY

The two former clients of Philhaven in Lebanon polled by Best-rehabs.com to date expressed strong satisfaction with with most aspects of treatment and accommodations evaluated. Less than 20 percent of the 15 metrics measured received ratings lower than four out of five stars. These alumni agreed that treatment was affordable, the facility was clean, staff members were well-trained and experienced, and there were good options available for counseling approaches. Family participation feedback was split between three and five stars. One reviewer praised the extensiveness of programming available.

In stark contrast, eight Yelp reviews for Philhaven were split between seven granting only one out of five stars, and one awarding five. Most of the Yelp reviews specifically referenced the Mt. Gretna facility.[1]

WHAT FRIENDS & FAMILY SAY

Two loved ones polled by Best-rehabs.com on the Lebanon facility also offered high ratings for overall treatment effectiveness, affordability, and counseling options. However, ratings tended to be lower for holistic therapy offerings and dual diagnosis treatment. Two- and three-star ratings for the admissions and discharge procedures echoed some complaints on Yelp. One family member reported concerns with weak enforcement of program policies, while another described some treatment as “a bit harsh.”

FINANCING

The Lebanon-Hathaway Park Philhaven facility’s website does not publish treatment costs, but does indicate that some parts of Medicare and several private insurance plans are accepted. Some financial assistance is available to qualifying clients.

[1] https://www.yelp.com/biz/wellspan-philhaven-mount-gretna

Reviews about Philhaven

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Faculty, amenities were a strength
  • Treatment Effectiveness
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  • The facility's strengths were its program time frame and its extensiveness in the program. The weaknesses were the facility's visitors policy and its policy on different activities and activity times. This facility has a great program. I'm glad that I finished the program and would undoubtedly refer someone to this program if they were interested.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They work together with parents/family. some of the "required" treatments were abit harsh. My sister was admitted for behavioral issues. It was court required. She would attend school then be driven from school to the center for treatment. Basically it was part mental teaching and part physical(like bootcamo on a smaller scale). They helped to teach her to better manage her aggressions and anger.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • freedom, commitment were strengths but need to work on enforcement. IT wasn't my treament but my sisters. She was there for having stabbed someone for insulting my other sister in school with a razor knife. She was admitted for anger problems. She stayed at home and went from school to the program. she'd eat supper there and come home around 8-9pm. They wanted her to take medication but it was her/parents choice. long story short she hasnt stabbed anyone since then so Id say the program was effective in that department atleast