ABOUT WELLSPAN PHILHAVEN – LEBANON
Philhaven is a south-central Pennsylvania-based behavioral health care agency offering a full continuum of treatment services for adults and children struggling with mental health disorders. Located 13 miles east of Hershey, the Lebanon-Hathaway Park facility is one of the nonprofit organization’s outpatient clinics. While addiction rehab is not the focus of this facility, some behavioral health hospital in Mt. Gretna provides short-term residential and intensive outpatient programming. Philhaven was founded as a faith-based organization and is now part of the WellSpan health network.co-occurring with primary psychiatric illness is available. The
TREATMENT & ASSESSMENT
Typically, clients are referred to WellSpan Philhaven in Lebanon; however, some walk-in appointments are available, according to the hospital’s website, during which an initial psychiatric evaluation is conducted. Early morning and evening schedules are offered.
Outpatient mental health care at this facility tends to focus on individual counseling and Philhaven’s website highlights the nonjudgmental, collaborative approach treatment staff members take. Although some support groups meet at Lebanon-Hathaway Park, a substance abuse group is not offered.
Among the evidence-based treatment modalities used are dialectical behavior therapy (DBT), various trauma-informed practices, and cognitive behavioral therapy (CBT). Clients are typically struggling with such conditions as anxiety, depression, bipolar disorder, and post-traumatic stress disorder.
Philhaven of Lebanon employs a treatment staff of board-certified psychiatrists, psychologists, master’s level counselors, and licensed clinical social workers.
WHAT ALUMNI SAY
The two former clients of Philhaven in Lebanon polled by Best-rehabs.com to date expressed strong satisfaction with with most aspects of treatment and accommodations evaluated. Less than 20 percent of the 15 metrics measured received ratings lower than four out of five stars. These alumni agreed that treatment was affordable, the facility was clean, staff members were well-trained and experienced, and there were good options available for counseling approaches. Family participation feedback was split between three and five stars. One reviewer praised the extensiveness of programming available.
In stark contrast, eight Yelp reviews for Philhaven were split between seven granting only one out of five stars, and one awarding five. Most of the Yelp reviews specifically referenced the Mt. Gretna facility.
WHAT FRIENDS & FAMILY SAY
Two loved ones polled by Best-rehabs.com on the Lebanon facility also offered high ratings for overall treatment effectiveness, affordability, and counseling options. However, ratings tended to be lower forand dual diagnosis treatment. Two- and three-star ratings for the admissions and discharge procedures echoed some complaints on Yelp. One family member reported concerns with weak enforcement of program policies, while another described some treatment as “a bit harsh.”
The Lebanon-Hathaway Park Philhaven facility’s website does not publish treatment costs, but does indicate that some parts of Medicare and several private insurance plans are accepted. Some financial assistance is available to qualifying clients.