ABOUT JADE WELLNESS CENTER
Located in Monroeville, Pa., about 15 miles east of Pittsburgh, Jade Wellness Center offers a partial hospitalization program (PHP), intensive outpatient program (IOP), and standard outpatient for adults and adolescents struggling with substance abuse. Founded by a mother of two young adults who fought the disease of addiction, the facility also offers medication-assisted treatment (MAT) using Suboxone and Vivitrol.
TREATMENT & ASSESSMENT
The Jade Wellness Center provides a variety of flexible individualized and outpatient treatment options for adults, adolescents, and families, which depend on the intensity of the client’s needs and schedules. After an initial assessment conducted by a licensed drug and alcohol counselor, clinicians form an individualized treatment plan.
Treatment plans may include group counseling, individualized psychotherapy, educational classes, and medication-assisted treatment (MAT). MAT services assist to minimize withdrawal symptoms associated with opioid addiction or alcohol dependency. As of 2016, Suboxone was used in 27.7% of U.S. facilities, and Vivitrol was used in 21% of facilities. Aside from substance abuse, the Jade Wellness Center also provides treatment services for other forms of addiction, such as gambling addiction.
Aftercare services are available to clients that complete the primary treatment programs. For graduates, bi-weekly and monthly aftercare groups are available.
STAFF CREDENTIALS
The treatment team at the Jade Wellness Center consists of registered nurses, medical assistants, physicians, psychiatrists, licensed counselors, social workers, masters-level counselors, and other behavioral health professionals. The one staff member surveyed by Best-rehabs.com to date gave a three out of five-star rating for the facility’s addiction staff.
WHAT ALUMNI SAY
The single anonymous alum surveyed by Best-rehabs.com to date gave the facility three out of five stars for its treatment effectiveness, and wrote: “The staff care for the patients and clients, but the structure of the program is weak.”
On Facebook, where the facility can manage its page, Jade Wellness Center earned 4.2 out of five stars from 19 reviewers to date. Twelve of the reviews were five out of five star reviews. Many alumni praised the affability of staff. Alumni wrote that the staff “treats you like family” and are “Good people.” However, both negative reviews indicated problems with the staff. One felt that the staff wasn’t caring, while the other wrote that the staff “never even returned my call.”
On Google, the facility received 4.1 out of five stars from 18 reviews to date. Alumni strongly praised the staff. Alum Jacob wrote: “Great place full of great people. Everyone cares.” Kenneth wrote that the staff were “very supportive.” Several reviewers identify specific staff members who helped them through the stages of recovery.
On CiteHealth, the facility has two negative and one positive review. The negative reviews centered on the admissions process and unprofessional staff members. One reviewer was upset about wasting “3 hours” trying to be admitted to the program only to be told by staff members that “they couldn’t help me.”
WHAT STAFF SAY
As of this writing, the single staff member polled by Best-rehabs.com wrote that among the facility’s strengths were the staff’s “deep caring for the patients/clients” as well as the facility’s being “open to innovative methods.” The anonymous staff member also gave the facility five stars for client privacy, though gave the facility three stars for its pricing. The reviewer also noted the facility’s “lack of structure” and its tendency to hire staff without experience.
On Indeed, Jade Wellness Center has a single four out of five star review and a three-star review. Former employees indicated that it was a nice place to work, with “extremely helpful” staff and a “pleasant” job.
FINANCING
Jade Wellness Center accepts many private insurance plans such as Aetna, Cigna, Health America, Gateway, UPMC/UPMC for You and Highmark.
CONCLUSION
In an effort to expand its reach into the community. The Jade Wellness Center added a new facility on the south side of Monroeville. In 2017, the facility also added a video blog (VLOG) to its website to better disseminate information about addiction and treatment and better connect with the community.
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