Malvern Institute

Malvern Institute Willow Grove Pennsylvania

Malvern Institute has helped families struggling with the disease of addiction since 1948. We achieve treatment success through an unrivaled dedication to clinical care.
We believe comprehensive recovery is best served through a complete understanding of addiction through a continuum of care model. Malvern treats all patients with compassion and respect, inspiring hope and joy in recovery.

ABOUT MALVERN INSTITUTE – WILLOW GROVE DRUG REHAB CENTER

Founded in 1946 by two doctors who were early members of A.A., the Malvern Institute runs seven substance abuse treatment centers in the Pennsylvania area. The Willow Grove facility, located about 13 miles outside of Philadelphia, offers inpatient (IP) and partial hospitalization (PHP) treatment for adults, including psychiatric care for clients with co-occurring addiction and mental health disorders. Medically monitored detox services are also available on-site.

TREATMENT & ASSESSMENT

Before treatment even begins, Willow Grove offers intervention services designed to educate loved ones on helping clients seek recovery services. Loved ones learn to either employ a direct intervention, where they confront problems of addiction with the client, or an indirect intervention, where loved ones draw boundaries so as not to enable a client’s addiction.

Upon entering treatment, clients may detox from alcohol, heroin, or other addictive substances. During detox, which normally lasts eight days, clients receive 82 hours of psychiatric care per week. Clients may also begin meeting with assigned primary counselors during this phase.

Willow Grove’s Inpatient treatment curriculum follows Malvern’s own 90-day Maldern model, based heavily on principals of psychotherapy. Treatment includes evidence-based modalities, individual and group therapy, coaching on life skills development, and family therapy sessions.

The PHP program at Willow Grove is designed for clients unable to put aside work or family obligations or as a step down from inpatient care. Following detox, clients undergo a 90-day model of treatment similar to the inpatient model. Clients will be paired with primary therapists and participate in evidence-based modalities of treatment and therapeutic techniques.

STAFF CREDENTIALS

The treatment team includes board-certified psychiatrists and clinical supervisors, along with physicians and licensed and certified counselors.

ACCOMMODATIONS & AMENITIES

Set on a peaceful campus in the North Philadelphia suburbs, Willow Grove has a 21-bed detoxification unit and a 69-bed residential facility. Clients are advised to bring toiletries, a week’s worth of conservative clothing, and up to $25 for incidentals. Smoking is allowed, but electronic devices are not.

WHAT ALUMNI SAY

With the exception of Mark, who gave Willow Grove Drug Rehab Center four stars for treatment effectiveness and called the environment “lovely and caring,” four alumni surveyed by Best-rehabs.com gave the facility poor feedback. E.J.N. called the rehab a “disorganized disgrace” and said: “It’s just a business and feels that way.”

L.D. agreed, calling Willow Grove Drug Rehab Center “a joke” and telling Best-rehabs.com that it was “filled with kids 18 to 30,” despite its promise of being an adult-based community. The reviewer also said that there was no real treatment for co-occurring disorders. To the facility’s credit, it responded to the negative review by saying: “In the past year increased our psychiatric presence to more than 40 hours per week.”

Elsewhere online, Malvern Institute received more positive feedback to date. On Facebook, where a facility can manage its own page, six reviewers rated the facility a perfect five stars, one rated it four stars, and one gave a mere one-star rating.[1] One former client on CiteHealht also rated the institute a perfect five stars,[2] writing: “The staff are GREAT! They care and show it. They are very knowledgable about addiction and saved my life.”

FINANCING

According to the website, most private insurance plans are accepted. Self-pay plans are available as well.

[1] https://www.facebook.com/pages/Malvern-Institute/160627503958604

[2] http://citehealth.com/reviews/7471

Reviews about Malvern Institute

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  • This place is absolutely trash, under staffed, they have so many patients in this facility 60 plus. I went here never received a hand book or roc paper book. They hold your money like your a kid. There chief director is so unprofessional he doesn’t even return phone calls back to worried and hopeless parents! Nurses cocky and miserable . Out of my experience I can certainly say there is one best counselor in Malvern Most, he is upfront and will tell you the truth kinda guy!!
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  • The facility is in an old mansion. The clients took turns making food for the group. Caring staff, close ties with AA and NA. Facility,building old and not well kept. Occasionally ran out off food for clients on weekends. Staff pooled money and had to buy food for entire facility.
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  • yes. Yoga. no massages.
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  • I had great results at Malvern when I desperately needed it. They helped me obtain my longest clean time. I recommend this facility.
    all about money My loved one was referred here for detox by his IOP after relapse. The referring facility called ahead to verify that his insurance plan would be accepted. I called and was asked to pay $3000 co pay for 10 days. I spoke to his nurse 16 hours into his stay and 5 hours into herbshift. She had not yet talked to him. Since he was in detox I could not speak to him until i heard from his counselor on the afternoon of day 4. He had not received his daily medications yet because they were having trouble with insurance. I had to ask about this. No one volunteered this information. He told me there was a problem with the insurance but they were working it out and asking the insurance company for an exception. That was a Sunday. Same story on Monday. Tuesday my son calls to say they are discharging him due to nonpayment. At this point he is disgusted and refusing to go anywhere for treatment. They were going to discharge him. They will give him a ride to his car since he was thrown out pf his sober house for relapsing. They were discharging him to the street without any money. I have contacted Malvern and offered $700. Disgusted.
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  • Great staff, the best, i would recommend to all that need help
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  • First time i completed treatment
    Malvern is great saved my life recommend it to anybody! Staff is great everyone
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  • Could not have done it without the staff!!!
    Excellent facility
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  • I was very happy with all my experiences here at the Willow Grove branch Malvern. I foresee my recovery being more solid this time around and permanent.
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  • The staff is extremely well versed in recovery and bvery helpful.
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  • Awesome. Staff caring and always availble i have too at least 10 rehabs and malvern was the most effective for me and give joe con and ewa a raise because they are saving people`s lives..all the staff care thats what made my stay
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  • Great place very helpful would highly recommend.
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  • The staff at Malvern Institute Willow Grove genuinily saved my life. From housekeeping all th e way to administration their staff goes above and beyond to ensure you are safe, comfortable, and most importantly stay sober. I would without hesitation recommend this facility to family or friends struggling with addiction. The clinical team deserve significant salary increases for their work, an honorable mention here is not adequate enough
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  • Love this place. Came back 3 times in a short peroid of time all the staff is amazing
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  • Grant it..ive never been in another rehab....i was there a few weeks ago but went AMA.....EVERYONE working there was lovely and caring......i wish i would of stayed longer because i missed everyone after i left...which was only 3 days in....i would recommend it to anyone....
    This place is a disorganized disgrace. Its a club . some people seem to care for the most part. The cooks have pride but the place is dirty. It's just a business and feels that way . No way of protecting your money as there is no lock box of any kind.
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  • This place is a joke. Waste of money. Filled with kids 18 to 30. I was told it was an adult based community. It is basically a detox only. NOT dual as I was told. It is a 28 day cycle. Who is going to benefit from 28 days, mostly 21, depending on insurance. So they detox you and have some 12-Step meetings, tell you to continue your way with NA meetings. Counselors stink at keeping loved ones informed. All they want is to get you in by telling you what you want to hear in order to get that insurance money. ... Do NOT waste your time sending a loved one here... Wouldn't send my cat there for a catnip addiction.