Malvern Institute

Malvern Institute Willow Grove Pennsylvania

Malvern Institute has been providing assistance to families affected by addiction since 1948. Our commitment to delivering the highest quality clinical care has resulted in a track record of successful treatment outcomes. We firmly believe that a comprehensive approach to recovery, based on a thorough understanding of addiction through a continuum of care model, is the most effective way to help individuals heal. At Malvern, we treat all patients with compassion and respect, fostering a sense of hope and joy in their journey to recovery.

ABOUT MALVERN INSTITUTE – WILLOW GROVE DRUG REHAB CENTER

Established in 1946 by two physicians who were early members of A.A., the Malvern Institute operates seven substance abuse treatment centers in Pennsylvania. Our Willow Grove facility, located just 13 miles outside of Philadelphia, offers inpatient (IP) and partial hospitalization (PHP) treatment programs for adults. In addition, we provide psychiatric care for individuals with co-occurring addiction and mental health disorders. On-site medically monitored detoxification services are also available.

TREATMENT & ASSESSMENT

Before treatment commences, Willow Grove offers intervention services designed to educate loved ones on how to help clients seek recovery services. Loved ones are guided in employing either a direct intervention, which involves confronting the addiction issues with the client, or an indirect intervention, which focuses on establishing boundaries to avoid enabling the client’s addiction.

Upon admission, clients may undergo detoxification from alcohol, heroin, or other addictive substances. Our detox program typically lasts eight days, during which clients receive an extensive 82 hours of psychiatric care per week. Primary counselors are also available to start building connections with clients during this phase.

The inpatient treatment curriculum at Willow Grove follows Malvern’s own 90-day model, heavily based on psychotherapy principles. Treatment modalities encompass evidence-based practices, individual and group therapy, life skills development coaching, and family therapy sessions.

The PHP program at Willow Grove is designed for clients who are unable to pause their work or family obligations, or as a step-down from inpatient care. Following detox, clients undergo a 90-day treatment program that closely mimics the inpatient model. Clients are matched with primary therapists and participate in evidence-based treatment modalities and therapeutic techniques.

STAFF CREDENTIALS

Our treatment team includes board-certified psychiatrists, clinical supervisors, physicians, and licensed and certified counselors.

ACCOMMODATIONS & AMENITIES

Set in a serene campus located in the suburbs of North Philadelphia, our Willow Grove facility offers a 21-bed detoxification unit and a 69-bed residential facility. Clients are advised to bring toiletries, enough conservative clothing for a week, and up to $25 for incidentals. Smoking is permitted, but the use of electronic devices is not allowed.

WHAT ALUMNI SAY

With the exception of Mark, who rated Willow Grove Drug Rehab Center four stars for treatment effectiveness and described the environment as “lovely and caring,” four alumni surveyed by Best-rehabs.com provided negative feedback about the facility. E.J.N. labeled the rehab center as a disorganized disgrace and stated that it felt like a business. L.D. echoed this sentiment, stating that Willow Grove Drug Rehab Center was “a joke” and primarily catered to individuals aged 18 to 30, despite advertising as an adult-focused facility. The reviewer also mentioned a lack of proper treatment for co-occurring disorders. In response to the negative review, the facility acknowledged the criticism and highlighted their increased psychiatric presence of over 40 hours per week in the past year.

Elsewhere online, Malvern Institute has received predominantly positive feedback. On Facebook, where the facility manages its own page, six reviewers rated the facility five stars, one rated it four stars, and one provided a one-star rating. Additionally, one former client on CiteHealth awarded the institute a perfect five stars and remarked that the staff are caring, knowledgeable, and saved their life.

FINANCING

According to our website, we accept most private insurance plans. Self-pay plans are also available.

Services provided by Malvern Institute


Service Setting

  • Residential
  • Type of Care

  • Detox
  • Substance Abuse Treatment
  • Treatment Approaches

  • Anger Management
  • Brief Intervention
  • Cognitive Behavioral Therapy
  • Contingency Managementmotivational Incentives
  • Motivational Interviewing
  • Martix Model
  • Rational Emotive Behavioral Therapy
  • Relapse Prevention
  • Substance Abuse Counseling
  • Trauma-related Counseling
  • 12-step Facilitation
  • Detoxification

  • Alcohol Detoxification
  • Benzodiazepines Detoxification
  • Cocaine Detoxification
  • Opioid Detoxification
  • License/Certification/Accreditation

  • State Substance Abuse Agency
  • State Department Of Health
  • State Mental Health Department
  • Commission On Accreditation Of Rehabilitation Facilities
  • Payment/Insurance/Funding Accepted

  • Medicaid
  • Genders Accepted

  • Male
  • Female
  • Malvern Institute Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • This place is absolutely trash, under staffed, they have so many patients in this facility 60 plus. I went here never received a hand book or roc paper book. They hold your money like your a kid. There chief director is so unprofessional he doesn’t even return phone calls back to worried and hopeless parents! Nurses cocky and miserable . Out of my experience I can certainly say there is one best counselor in Malvern Most, he is upfront and will tell you the truth kinda guy!!
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The facility is in an old mansion. The clients took turns making food for the group. Caring staff, close ties with AA and NA. Facility,building old and not well kept. Occasionally ran out off food for clients on weekends. Staff pooled money and had to buy food for entire facility.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • yes. Yoga. no massages.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I had great results at Malvern when I desperately needed it. They helped me obtain my longest clean time. I recommend this facility.
    all about money My loved one was referred here for detox by his IOP after relapse. The referring facility called ahead to verify that his insurance plan would be accepted. I called and was asked to pay $3000 co pay for 10 days. I spoke to his nurse 16 hours into his stay and 5 hours into herbshift. She had not yet talked to him. Since he was in detox I could not speak to him until i heard from his counselor on the afternoon of day 4. He had not received his daily medications yet because they were having trouble with insurance. I had to ask about this. No one volunteered this information. He told me there was a problem with the insurance but they were working it out and asking the insurance company for an exception. That was a Sunday. Same story on Monday. Tuesday my son calls to say they are discharging him due to nonpayment. At this point he is disgusted and refusing to go anywhere for treatment. They were going to discharge him. They will give him a ride to his car since he was thrown out pf his sober house for relapsing. They were discharging him to the street without any money. I have contacted Malvern and offered $700. Disgusted.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Great staff, the best, i would recommend to all that need help
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • First time i completed treatment
    Malvern is great saved my life recommend it to anybody! Staff is great everyone
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Could not have done it without the staff!!!
    Excellent facility
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I was very happy with all my experiences here at the Willow Grove branch Malvern. I foresee my recovery being more solid this time around and permanent.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The staff is extremely well versed in recovery and bvery helpful.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Awesome. Staff caring and always availble i have too at least 10 rehabs and malvern was the most effective for me and give joe con and ewa a raise because they are saving people`s lives..all the staff care thats what made my stay
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Great place very helpful would highly recommend.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The staff at Malvern Institute Willow Grove genuinily saved my life. From housekeeping all th e way to administration their staff goes above and beyond to ensure you are safe, comfortable, and most importantly stay sober. I would without hesitation recommend this facility to family or friends struggling with addiction. The clinical team deserve significant salary increases for their work, an honorable mention here is not adequate enough
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Love this place. Came back 3 times in a short peroid of time all the staff is amazing
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Grant it..ive never been in another rehab....i was there a few weeks ago but went AMA.....EVERYONE working there was lovely and caring......i wish i would of stayed longer because i missed everyone after i left...which was only 3 days in....i would recommend it to anyone....
    This place is a disorganized disgrace. Its a club . some people seem to care for the most part. The cooks have pride but the place is dirty. It's just a business and feels that way . No way of protecting your money as there is no lock box of any kind.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • This place is a joke. Waste of money. Filled with kids 18 to 30. I was told it was an adult based community. It is basically a detox only. NOT dual as I was told. It is a 28 day cycle. Who is going to benefit from 28 days, mostly 21, depending on insurance. So they detox you and have some 12-Step meetings, tell you to continue your way with NA meetings. Counselors stink at keeping loved ones informed. All they want is to get you in by telling you what you want to hear in order to get that insurance money. ... Do NOT waste your time sending a loved one here... Wouldn't send my cat there for a catnip addiction.