Welcome to Pyramid Healthcare. We offer treatment and care for adult and teen alcohol and drug abuse, as well as treatment for individuals with mental health disorders and adolescent behavioral problems. We have locations in Western, Central and Eastern Pennsylvania to provide comprehensive care to people dealing with alcohol abuse and/or drug addiction.
ABOUT PYRAMID HEALTHCARE – ALTOONA DETOX AND INPATIENT TREATMENT CENTER
Pyramid Healthcare’s Altoona Detox and Inpatient Treatment Center in Duncansville, Pa., one of multiple Pyramid Healthcare treatment centers located throughout Pennsylvania, provides treatment for individuals struggling with substance abuse issues and co-occurring disorders.
Detox services are available for both teens and adults, and adults may access both long and short-term residential care. Additionally, specialty programming is available for women, clients struggling with problem gambling, and individuals with involvement in the criminal justice system.
TREATMENT & ASSESSMENT
Before beginning treatment, all clients undergo an initial assessment and receive treatment recommendations tailored to their needs. Clients who require medical monitoring for withdrawal symptoms begin their stay in detox where they have access to 24-hour nursing care, pain-relieving medication, and therapy.
Once stabilized, adult clients typically move on to the center’s residential program, which offers both short and long-term treatment. Inpatient treatment is highly structured and based on 12-step principles. Clients participate in individual, family, and small group counseling, as well as experiential therapy. Residents are also educated on the disease of addiction and taught coping and life skills that aid relapse prevention. Psychiatric care, medication management, and case management are provided as needed. The facility’s website notes that schedules are highly structured, with patients having little free time.
Altoona’s treatment team includes licensed medical professionals, a registered dietitian, and a certified experiential therapist.
ACCOMMODATIONS & AMENITIES
While treatment is co-ed, residents stay in gender-specific housing and sleep in shared, dormitory-like bedrooms that typically accommodate two clients (some suites house three people at a time). Residential facilities are equipped with a designated fitness area, and transportation to the treatment facility is provided by Pyramid Healthcare.
WHAT ALUMNI SAY
Alumni reviews sourced by Best-rehabs.com are mixed. When asked how likely they were to recommend the facility to others, the nine alumni surveyed provided an average rating of 3.78 stars. Evaluated categories earning the highest ratings included the program’s affordability and the staff’s level of training and experience, which received respective ratings of 3.67 and 3.56 out of five stars. Alum C.J. told Best-rehabs.com that “a majority of the staff and Techs were great.” Another anonymous reviewer noted that the staff was “hands on with every single person in there.”
The facility’s cleanliness and practices were subject to criticism from multiple alumni. “This place is terrible, 6 ppl share one shower n toilet… its just dirty and gross, dnt be fooled by the pictures its NOTHING like they portray it,” alum B.G. wrote in their review. Another anonymous survey respondent found the accommodations to be too crowded. “Too many clients per bedroom… being in close quarters of so many women, made it difficult to focus on personal issues,” she wrote.
Alumni also gave low ratings for the facility’s connectivity/visitor policy and the center’s counseling options, which received respective ratings of 2.33 and 2.67 out of five stars. Some former clients characterized the programming as monotonous. “Going to meetings outside facilities was a strength… sitting in classrooms for 15 hours a day was a downfall,” alum Heather told Best-rehabs.com. However, some alumni, like alum Jillian, found the structured classroom approach to be beneficial. “I do recommend it b to others it does pit structure back into your life and you have no choice in that matter because it doesn’t end all day long at least 12 hours of straight meetings ect,” Jillian wrote.
WHAT FRIENDS & FAMILY SAY
Reviews provided by three loved ones were also mixed. When asked how likely they were to recommend the facility to others they gave an average rating of 2.7 out of five stars. One anonymous survey respondent noted that they would recommend the facility, as they found it to be helpful. Another respondent told Best-rehabs.com that their loved one “liked it there,” but that the client was released too early; they gave the center’s treatment effectiveness three stars. The third reviewer told Best-rehabs.com that the treatment program “did not help” and described the staff as “not knowledgeable.”
WHAT STAFF SAY
The one anonymous staff member surveyed by Best-rehabs.com (who disclosed that they had been fired) provided a critical review of the center’s programming. They described the nursing staff as “pretty good,” but included a long list of weaknesses. “Their therapists have little to no knowledge of psychology or therapeutic techniques (they do things like play ‘hangman’ as ‘group therapy’); they refer to clients negatively in treatment team meetings…They have inadequate training and education. The doctor prescribed methadone at levels that are sub-therapeutic. Their goal is not to get people clean,” they wrote.
Pyramid Healthcare provides self-pay options and accepts several insurance plans, including those from Aetna, Cigna, and Blue Cross Blue Shield.