Malvern Institute

Malvern Institute Malvern Pennsylvania

Malvern Institute has helped families struggling with the disease of addiction since 1948. We achieve treatment success through an unrivaled dedication to clinical care.

We believe comprehensive recovery is best served through a complete understanding of addiction through a continuum of care model. Malvern treats all patients with compassion and respect, inspiring hope and joy in recovery.

ABOUT MALVERN INSTITUTE IN MALVERN, PA

Malvern Institute, located in Malvern, Pa., offers inpatient and detoxification treatment to individuals struggling with substance abuse. The Malvern facility, which is the organization’s flagship location, is nestled on eight acres 30 miles outside of Philadelphia. Malvern Institute was first established in 1948 and operates a range of inpatient and outpatient treatment programs at six other facilities throughout Pennsylvania and New Jersey.

TREATMENT & ASSESSMENT

The facility’s treatment program is called “The Malvern Model” and incorporates 12-step programming as well as individualized treatment plans based on personal reflection. Clients can begin the admissions process by calling the facility for a free benefits check. Most clients remain in treatment for 90 days.

Clients begin treatment with a personalized treatment plan and are assigned a primary therapist to guide them through recovery. Clients at Malvern Institute participate in both group and individual therapy along with family therapy, psychoeducational sessions, and aftercare planning. Participants may receive medication including Suboxone when deemed appropriate. Families are included in the treatment program through a specialized program called the Recovery Oriented Community (ROC). ROC provides support and educational programming to loved ones of clients on topics such as healthy family systems, boundaries, codependency, recovery skills, and personality traits associated with addiction. Families are encouraged but not required to participate in 12-step meetings.

STAFF CREDENTIALS

The leadership team at Malvern Institute includes an Executive Director, Director of Special Programming, and Chief of Psychiatry. The staff members include a Medical Doctor with a certification by the American Board of Addiction Medicine and others who have earned a Master of Social Work, Master of Business Administration, and certification as a Co-Occurring Disorders Professional.

ACCOMMODATIONS & AMENITIES

Malvern Institute offers 59 residential beds and 21 detox beds in a quiet, residential setting. Fifteen alumni polled by Best-rehabs.com gave the facility average ratings of 3.9 out of five stars for accommodations and amenities as well as 3.9 stars for meals and nutrition.

WHAT ALUMNI SAY

At the time of this writing there have been fifteen alumni polled by Best-rehabs.com. The reviews were mostly positive, and twelve of the fifteen reviewers said they would recommend the Malvern Institute to friends or family members seeking treatment. The anonymous clients gave the facility an average of 3.7 out of five stars for staff experience, 4.1 stars for cleanliness, 3.6 stars for family participation, and 3.2 stars for counseling options. The facility received an average of 2.4 stars out of five for holistic offerings, 2.8 stars for exercise and leisure, and 3.3 stars for affordability. When asked about strengths of the facility, many alumni commented that the counselors were excellent. When asked to comment on facility weaknesses, several clients mentioned they believe the facility was not as clean as it could have been, there was not enough one-on-one counseling, and that more leisure and exercise activities were needed. One reviewer added additional commentary, saying, “I had an overall good experience. My 28 days there could have been improved by doing more family counseling and having better access to a psychiatrist for proper medications. The staff was nice and most cared a lot about their jobs, but there wasn’t enough staff.”

WHAT FRIENDS & FAMILY SAY

At the time of this writing there have been five friends and family members of clients polled by Best-rehabs.com. Overall they gave the facility good ratings, with three of the five reviewers saying they would recommend the Malvern Institute to others. The anonymous loved ones gave the facility an average of four out of five stars for staff experience, 4.5 stars for cleanliness, 4.5 stars for family participation, and four stars for counseling options. The facility received an average of three stars out of five for holistic offerings, 3.3 stars for exercise and leisure, and 3.8 stars for affordability. When asked about strengths of the facility, loved ones commented that the the facility was comfortable and attractive, staff seemed to genuinely care, and family members were kept informed of their loved one’s progress. When asked to comment on facility weaknesses, reviewers mentioned that their family members were not given evaluations when promised, staff were sometimes confused, and the facility was sometimes full when admission was needed. One reviewer added additional commentary, saying, “The facility is well kept and in a nice, homey location. The people there are very friendly.”

FINANCING

There is currently no information provided by the facility regarding its costs. However, Malvern Institute accepts insurance and is in-network with “some of the country’s largest insurers.” Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment.

Reviews about Malvern Institute

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  • This place is absolutely trash, under staffed, they have so many patients in this facility 60 plus. I went here never received a hand book or roc paper book. They hold your money like your a kid. There chief director is so unprofessional he doesn’t even return phone calls back to worried and hopeless parents! Nurses cocky and miserable . Out of my experience I can certainly say there is one best counselor in Malvern Most, he is upfront and will tell you the truth kinda guy!!
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  • The facility is in an old mansion. The clients took turns making food for the group. Caring staff, close ties with AA and NA. Facility,building old and not well kept. Occasionally ran out off food for clients on weekends. Staff pooled money and had to buy food for entire facility.
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  • yes. Yoga. no massages.
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  • I had great results at Malvern when I desperately needed it. They helped me obtain my longest clean time. I recommend this facility.
    all about money My loved one was referred here for detox by his IOP after relapse. The referring facility called ahead to verify that his insurance plan would be accepted. I called and was asked to pay $3000 co pay for 10 days. I spoke to his nurse 16 hours into his stay and 5 hours into herbshift. She had not yet talked to him. Since he was in detox I could not speak to him until i heard from his counselor on the afternoon of day 4. He had not received his daily medications yet because they were having trouble with insurance. I had to ask about this. No one volunteered this information. He told me there was a problem with the insurance but they were working it out and asking the insurance company for an exception. That was a Sunday. Same story on Monday. Tuesday my son calls to say they are discharging him due to nonpayment. At this point he is disgusted and refusing to go anywhere for treatment. They were going to discharge him. They will give him a ride to his car since he was thrown out pf his sober house for relapsing. They were discharging him to the street without any money. I have contacted Malvern and offered $700. Disgusted.
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  • Great staff, the best, i would recommend to all that need help
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  • First time i completed treatment
    Malvern is great saved my life recommend it to anybody! Staff is great everyone
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  • Could not have done it without the staff!!!
    Excellent facility
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  • I was very happy with all my experiences here at the Willow Grove branch Malvern. I foresee my recovery being more solid this time around and permanent.
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  • The staff is extremely well versed in recovery and bvery helpful.
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  • Awesome. Staff caring and always availble i have too at least 10 rehabs and malvern was the most effective for me and give joe con and ewa a raise because they are saving people`s lives..all the staff care thats what made my stay
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  • Great place very helpful would highly recommend.
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  • The staff at Malvern Institute Willow Grove genuinily saved my life. From housekeeping all th e way to administration their staff goes above and beyond to ensure you are safe, comfortable, and most importantly stay sober. I would without hesitation recommend this facility to family or friends struggling with addiction. The clinical team deserve significant salary increases for their work, an honorable mention here is not adequate enough
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  • Love this place. Came back 3 times in a short peroid of time all the staff is amazing
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  • Grant it..ive never been in another rehab....i was there a few weeks ago but went AMA.....EVERYONE working there was lovely and caring......i wish i would of stayed longer because i missed everyone after i left...which was only 3 days in....i would recommend it to anyone....
    This place is a disorganized disgrace. Its a club . some people seem to care for the most part. The cooks have pride but the place is dirty. It's just a business and feels that way . No way of protecting your money as there is no lock box of any kind.
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  • This place is a joke. Waste of money. Filled with kids 18 to 30. I was told it was an adult based community. It is basically a detox only. NOT dual as I was told. It is a 28 day cycle. Who is going to benefit from 28 days, mostly 21, depending on insurance. So they detox you and have some 12-Step meetings, tell you to continue your way with NA meetings. Counselors stink at keeping loved ones informed. All they want is to get you in by telling you what you want to hear in order to get that insurance money. ... Do NOT waste your time sending a loved one here... Wouldn't send my cat there for a catnip addiction.