Delta Medical Center

Delta Medical Center Memphis Tennessee

At Delta, we have the unique ability to help individuals manage substance addictions and any medical concerns resulting from substance usage. We operate a behavioral health treatment center within a major medical hospital to provide comprehensive care. Our treatment approach is holistic, addressing not only the symptoms of substance addiction but the overall well-being of our patients. We consider ourselves a pillar of support in the community, guiding adults battling mental illnesses and substance addiction to emerge victorious. Our dedicated team works tirelessly to restore hope and equip individuals with the necessary skills for long-lasting sobriety.

ABOUT DELTA MEDICAL CENTER

Delta Medical Center, located in Memphis, Tenn., offers residential care, partial hospitalization (PHP), and outpatient care to individuals aged 17 and above seeking treatment for substance abuse and co-occurring disorders. On-site detoxification services are available.

TREATMENT & ASSESSMENT

Delta Medical Center begins treatment with a series of medical and psychiatric evaluations to develop an individualized treatment plan. If needed, patients undergo medically monitored detoxification.

Treatment includes cognitive behavioral therapy (CBT), family sessions, nutritional and wellness counseling, therapeutic and recreational activities, and spiritual guidance. Group therapy is the primary modality of treatment.

In addition to counseling, educational activities are provided to teach patients about addiction and coping skills. These skills form the foundation of aftercare practices for each patient.

Clients engage in recreational and spiritual guidance activities to foster habits development and physical rehabilitation. Spiritual leaders are available to address the spiritual concerns of patients in a treatment-conducive manner. Family involvement is encouraged throughout treatment, with regular access to family members and opportunities for counseling sessions to rebuild family dynamics.

STAFF CREDENTIALS

The treatment team at Delta Medical Center consists of nurses, physicians, counselors, and specialized substance abuse rehab staff.

ACCOMMODATIONS & AMENITIES

Delta Medical Center does not disclose detailed information about residential facilities. As Delta is a hospital, the environment can be expected to have a clinical nature. Alumni, loved ones, and staff members surveyed by Best-rehabs.com provided medium to low ratings for accommodations, averaging 1.4 out of five stars. One anonymous family member described Delta as having a “very depressing atmosphere.”

WHAT ALUMNI SAY

Alumni feedback on Delta Medical Center from three surveys conducted by Best-rehabs.com has been largely negative. Ratings for treatment effectiveness, holistic treatment offerings, and counseling options ranged from one to three out of five stars. The main complaints centered around accommodations and treatment ineffectiveness. Suboxone treatment was noted as a strength, but alumni felt ill-prepared for the real world after treatment due to overprescription of unnecessary medications and underprescription of necessary ones.

On Google, Delta Medical Center has an average rating of two out of five stars from 47 reviewers. There were ten positive reviews, five mixed reviews, and 32 negative reviews. The most common complaints relate to poor treatment from staff, misdiagnoses, and inadequate accommodations. One reviewer specifically mentioned verbal abuse to patients, lack of patient privacy/confidentiality, and incompetence among therapists.

WHAT FRIENDS & FAMILY SAY

Four loved ones provided negative reviews for Delta Medical Center. In Best-rehabs.com surveys, treatment effectiveness was rated an average of two out of five stars, accommodations were rated 1.7 out of five stars, and meals and nutrition received two stars. Holistic treatment offerings and family involvement were both rated 1.5 stars. Specific complaints included lack of family involvement and poor communication.

WHAT STAFF SAY

Two former employees polled by Best-rehabs.com gave Delta Medical Center poor ratings. One employee described incompetent management and poor collaboration with care staff, while the other complained about being let go and alleged laziness among other employees.

FINANCING

Delta Medical Center accepts private insurance, Medicare, and Medicaid. Financial counseling and assistance are available as needed.

Services provided by Delta Medical Center


Service Setting

  • Inpatient
  • Outpatient
  • Intensive Outpatient

    • Type of Care

  • Detox
  • Substance Abuse Treatment

    • Treatment Approaches

  • Anger Management
  • Brief Intervention
  • Cognitive Behavioral Therapy
  • Motivational Interviewing
  • Relapse Prevention
  • Substance Abuse Counseling
  • Trauma-related Counseling
  • 12-step Facilitation

    • Detoxification

  • Alcohol Detoxification
  • Benzodiazepines Detoxification
  • Cocaine Detoxification
  • Opioid Detoxification

    • License/Certification/Accreditation

  • State Department Of Health
  • Hospital Licensing Authority
  • The Joint Commission

    • Payment/Insurance/Funding Accepted

  • Medicare
  • Medicaid

    • Genders Accepted

  • Male
  • Female

    • Delta Medical Center Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • The VA transferred my husband to this god awful place and when he entered the facility he walked upright. When he left 3 months later he was stooped over, smelling of urine and looking like a homeless person. His hair was down to his shoulders and he close cropped beard was down below the bottom of his neck. His fingernails and toenails were never trimmed and were disgustingly long. I gave a VA form “Aid & Attendance”. It takes 3-6 months to get approved for this pension to help pay for a nursing home. That form was given on June 29th but was never completed by he doctor and sent to Nashville. Now I have lost 2 months in the approval process. I was told b a staff member theatre was no such form in my husbands file. Evidently she tossed it in the trash. Also they lost my husbands clothing (2 pair of jeans, 2 pullover shirts, underwear and socks and a small blue duffel bag). This place is totally disgusting and should be closed down permently. Everything I have written in this review is thethe absolute truth and acknowledge this statement as fact.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • IT was not helpful, but that may have been due to my age.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • I worked here for a period of time recently. They do not know when they have great employees in front of their face. I feel a 90 day probationary period at a hospital like this, should not exist, as they are fast to fire employees without hearing two sides. Good thing the probationary period covered you guys or I would be after this hospital for wrongful termination. I always showed up on time, and wanted to work, even while in school. There was nothing I did wrong. An employee, just didn't like me and they had taken her side, without conducting a proper investigation. I was in management, until I wanted to better myself and go back to school and this is a sad excuse for management. I learned if you have a great, hard working employee, you do not let them go. A majority of the employees, doing checks and vitals seemed completely lazy, if that is who you guys want around the people admitted, then go ahead. Whomever the owner is needs to fix or get rid of the management and some in human resources there. They should be employees, not managers, as the organization skills lack as well. Hopefully, I hear from the owner to get this fixed and rectified, because it was none of my doing for termination. Maybe there is a reason, why you guys have a low star rating. Thanks.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • Beware, this is not a place that you should go for help. My family member was not treated well. The Dr. Never communicated with us. We were not allowed to see the patients room. Our loved one was filthy dirty and very scared. Please do your homework before using this place. We are so sorry that we didn't research it better.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • I once was an employee at Delta Medical Center and what I'm about to reveal about this facility is true. This facility management administrative staff is a joke. I also lived in this neighborhood for 20 years, and I never heard anything good about this hospital. The hospital was called the "butcher shop" I chose to work for Delta because of clients from my previous job. I felt things had changed if the clients are excited about going only to Delta Medical for treatment. Now that I have been employed and had some hands on experience working for this agency; I would not recommend anyone to bring their family members here. There is only one doctor who gives his patients the care and respect that they deserve. There was one problem that occurred that would have been solved if pictures of all patients at the time of admission. Not to mention that there are other incidents and grievances that the patients were too afraid to give to the "Patient Advocate"....because they didn't think anything would be done. They trusted me to hold the grievances until they were discharged. The management staff manage her employees by threats, intimidation, and favoritism. She failed to get to know her employees. I have never worked for a supervisor who runs from her employees, rarely return calls, never do follow ups, but expect the employee to do what she doesn't do, and she has no respect for her employees or their space. She also allow the weekend counselors to clock in and leave the facility to get their nails done, hair done, have lunch with significant others while on the clock. There were no actions taken. The management staff might say I'm being retaliatory because I was terminated. That wouldn't be true. I'm putting this out here so people would seek safe healthy treatment at some other hospital who provide excellent customer services.
    • Treatment Effectiveness
    Delta is a horrible treatment facility.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • Not much information given to family members and was very depressing atmosphere. The Doctor was excellent.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • Suboxone treatment was a strength of the facility. Leave you ill prepared for the real world after treatment Over rx meds that you don't need and under rx the ones you do meed. I was out in Suboxone there three attempts later Suboxone has saved my life.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • They EXECPT medicaide. Poor staff, no help with recovery, very mean to me. Wth I checked out after four days, learned nothing but how to disagree with their so called rules of delta detox center
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
    • Not much information given to family members and was very depressing atmosphere. The doctor was excellent