ABOUT PARKRIDGE VALLEY ADULT & SENIOR CAMPUS- CHATTANOOGA, TN
Parkridge Valley’s adult and senior campus is located in Chattanooga, TN and is a part of the larger Parkridge Health System. It specializes in inpatient and outpatient behavioral health treatment, specifically for adults and seniors in need of mental health and/or substance abuse treatment. Medically-supervised detoxification is available on-site. This facility is one of three behavioral health centers operated by Parkridge Health System in Tennessee. Another facility operated by the organization caters to children and adolescents.
TREATMENT AND ASSESSMENT
General treatment services include medication management, medical care, group therapy, activities therapy, and discharge planning. Involvement from the individual’s support system, including friends and family, is encouraged in Parkridge Valley’s programs.
The center’s partial hospitalization program (PHP) is designed to help clients achieve long-lasting sobriety while addressing each patient’s unique needs. It lasts an average of one to two weeks and consists of daily group therapy, education, medication management, stress management, and classes on improving coping skills. Clients are also introduced to 12-step recovery groups and have the option to participate in an on-campus aftercare group after completing the program.
A non-medical intensive outpatient program (IOP) combines traditional models and the structure of a therapeutic community. Daily educational and process groups focus on coping skills, stress management, nutrition, living a sober lifestyle, and more. Initial and ongoing assessments help determine the appropriate level of care for each client. In the IOP, clients partake in three hours of programming a day for an average of two to three weeks.
The facility employs psychiatrists, registered nurses, master’s level social workers or counselors, mental health technicians, therapeutic recreational staff, and registered dieticians.
ACCOMMODATIONS AND AMENITIES
Based on a virtual tour provided on the facility’s website, the center has a clinical, sterile appearance with minimal decoration. The facility has an outdoor courtyard, a cafeteria, and shared patient rooms.
WHAT ALUMNI SAY
While Best-rehabs.com has received no feedback from alumni of this facility to date, five reviewers, including some alumni, left an average rating of 3.4 out of five stars for it on Google. “This is the best hospital is the best hospital ever there food is was excellent i would go back over and over i just love the staff and the classes really helped alot thank you,” Taylor wrote, along with a five-star rating. Likewise, Jason wrote “Best treatment team in the world. Literally a life changing experience.”
While the majority of Google reviews were positive, one alum, Valerie described her experience at the facility as “a waste of time.” She wrote of feeling over-medicated and didn’t feel there was enough therapy. “All I did my last visit was sleep and watch tv. THERE IS BARELY ANY GROUP THERAPY,” she wrote to Google.
WHAT FRIENDS AND FAMILY SAY
At the time of this writing there have been two friends or family members of clients who have been polled by Best-rehabs.com. Both loved ones offered mediocre three-star ratings for the program’s holistic offerings, treatment of co-occurring disorders, and the staff’s experience and training.
The anonymous loved one of a client gave four out of five stars for the program’s visitor policy and admission/discharge process, but only two stars for its family involvement. When asked about the facility’s strengths, the loved one wrote “detox was a success” and when asked about weaknesses she wrote “depression became an issue after detox with no follow-up care provided.”
The child of another client gave the facility mostly neutral ratings of three out of five stars for survey metrics including the program’s leisure and exercise options and family participation. The loved one offered a two-star rating for treatment effectiveness and a one-star rating for both accommodations & amenities and meals.
In addition to the two Best-rehabs.com reviews, one family member who left feedback on YellowPages.com complained of having no voice in the care of their loved one and rarely being able to visit.
Parkridge Valley accepts many health insurance plans to help cover the cost of treatment, including private insurance plans, as well as Medicaid and Medicare.