The Behavioral Hospital of Longview strives to assist patients in discovering their inner light through a faith-based treatment approach that combines 12-step programs with individual, group, and family therapy. Our comprehensive approach addresses each client’s physical, emotional, spiritual, and social needs to maximize treatment effectiveness and provide a solid foundation for lifelong recovery.
ABOUT MAGNOLIA BEHAVIORAL HOSPITAL OF EAST TEXAS
The Magnolia Behavioral Hospital of Longview, a 76-bed facility located in Longview, Texas, offers two distinct inpatient and outpatient program tracks for adults: The Oak Program and The Bridges Program. The Oak Program provides psychiatric treatment services for individuals with primary mental health issues, while The Bridges Program focuses on adults dealing with substance abuse issues and co-occurring disorders, making it one of the few facilities in the state with such tailored programming.
If needed, The Bridges Program also offers on-site detoxification services, a feature available at only a small percentage of substance abuse treatment centers in Texas.
TREATMENT & ASSESSMENT
Upon admission, clients undergo a comprehensive psychiatric evaluation, and if applicable, a substance abuse assessment to develop an individualized care plan. The Bridges Program utilizes evidence-based treatment methods, including cognitive behavioral therapy (CBT) and the 12-Steps, to help clients achieve and maintain recovery. Medication-assisted therapy (MAT), such as Suboxone, may be used when necessary to minimize withdrawal discomfort. Ongoing medication management is also an important component to address mental health symptoms.
The Bridges and Oaks Programs employ a structured schedule of group psychotherapy, individual therapy, process groups, and illness education. Additionally, clients receive educational classes on nutrition and spirituality, while Bridges Program participants attend workshops on relapse prevention and 12-step groups in the evenings. Recreational activities, such as volleyball, basketball, and therapeutic hikes, are also offered.
To support loved ones during the inpatient program, The Bridges and Oak Programs hold family counseling sessions and educational groups. Comprehensive discharge plans are collaboratively developed to ease the transition back into the community. Clients may also be recommended to transition to the facility’s outpatient programs if necessary.
STAFF CREDENTIALS
The Behavioral Hospital of Longview is accredited by the Joint Commission and boasts a multidisciplinary team of board-certified psychiatrists and physicians, social workers, mental health and substance abuse counselors, nurses, and discharge planners. Additionally, staff members at 98 percent of all Texas substance abuse treatment facilities are required to have continuing education.
While Best-rehabs.com has received feedback from three individuals regarding the staff’s experience and training, the ratings are varied, with two, four, and five-star ratings received for this category.
ACCOMMODATIONS AND AMENITIES
The 76-bed facility offers a therapeutic and comfortable environment conducive to recovery, a significant difference from the average of 18 clients in non-hospital residential treatment facilities as of 2016. The facility’s campus features serene, well-groomed courtyards and ample space for relaxation. Clients enjoy semi-private bedrooms, home-cooked meals, and access to a full-sized gymnasium for recreational activities. Fitness programs and customized meal planning are also available to accommodate dietary restrictions and preferences.
Based on feedback from three individuals, the facility received four out of five stars for cleanliness. Two reviewers also gave four stars for accommodations & amenities, while one rated this category three stars.
WHAT ALUMNI SAY
Two alumni surveyed by Best-rehabs.com gave mostly negative ratings for this facility. They both indicated that they would not recommend the facility and awarded two stars for overall treatment effectiveness. One alum gave two stars for holistic offerings, while the other gave one star. However, both praised the counseling options, giving them a high rating of four stars.
On Google, the hospital facility has an average rating of 3.1 stars from 18 users, and alumni reviews reveal mixed levels of satisfaction.
However, on the hospital facility’s Facebook page, which allows the facility to edit content, all five users gave a five-star rating, expressing trust and satisfaction with the facility.
WHAT FRIENDS AND FAMILY SAY
The sole loved one polled by Best-rehabs.com had positive feedback for most aspects of the facility, offering perfect five-star ratings for counseling options, effectiveness in treating co-occurring disorders, and the Likelihood to recommend the facility. However, lower ratings of two out of five were given for exercise & leisure activities, holistic offerings, and the use of 12-step programming. Critique was also provided regarding discharge planning.
Reviews from loved ones on Google were generally dissatisfied with their experiences, with comments indicating unprofessionalism among staff members.
WHAT STAFF SAY
No reviews have been received from current or former staff members of this facility. However, secondary review sites indicate that staff members have generally had a positive experience working at this facility.
On Glassdoor, the facility has an average rating of 3.8 stars out of five, with most employees citing the supportive staff as a strength.
On Facebook, staff members reported exclusively positive experiences, expressing pride in the level of care provided.
FINANCING
Pricing information is not available on the facility’s website, but it accepts various private insurance plans, including Aetna, Blue Cross Blue Shield, and Cigna. Medicaid is also accepted for both voluntary and involuntary admissions, a feature available at only 272 facilities in Texas.
Based on feedback from three individuals, satisfaction levels with the facility’s affordability varied, resulting in three, four, and five-star ratings for this category.