ABOUT CARROLLTON SPRINGS
Located in Carrollton, Texas, a northern suburb of Dallas, Carrollton Springs offers a full continuum of treatment for adults struggling with chemical dependency, making is one of 407 (83%) of facilities in the state offering outpatient care and one of the only 46 (9.4%) facilities in the state offering inpatient care. Additionally, this facility is among the low 38.3% of Texas treatment centers to incorporate special programming for co-occurring disorders. The facility also offers on-site medical detox.
TREATMENT & ASSESSMENT
The facility provides no-cost substance abuse assessment and/or psychiatric evaluation to determine an appropriate level of care.
Carrollton Spring utilizes evidence-based methods, namely cognitive behavioral therapy (CBT), to addresses the biological, psychological, and relationship skills needed for recovery. The facility also utilizes a computer-based education and recovery management program called COGNIT for clients to use during and after treatment. Additionally, the Hazelden Co-occurring Disorders Program is used to treat clients with a dual diagnosis, and if preferred, clients may also choose to enroll in the Minirth Program, which incorporates Biblical studies and a Christian-focused approach to recovery.
Once a client completes residential treatment, they may be encouraged to utilize the facility’s outpatient offerings, which include a partial hospitalization program (PHP) and an intensive outpatient program (IOP) as a “step-down” continuum of care. PHP involves six hours of daily programming, while IOP requires clients to attend approximately 15 hours of weekly programming. The core components of these programs include psychotherapy groups, recreational therapy, and educational groups.
Carrollton Springs also offers an alumni support group to facilitate peer support and activities for former clients, as well as family education and support groups for loved ones.
STAFF CREDENTIALS
According to the facility’s website, the treatment team includes a physician and a nurse, as well as a primary therapist and a recreational therapist. The one alum surveyed by Best-rehabs.com at the time of this writing gave Carrollton Springs two out of five stars for its staff’s level of training and experience.
In Texas, 98% of substance abuse treatment facilities have continuing education requirements for staff.
ACCOMMODATIONS & AMENITIES
Carrollton Spring’s residential facility has a total of 45 beds, offering much more space than the average U.S. hospital residential facility where only 13 beds are available. Both the one former client and the one loved one polled by Best-rehabs.com to date gave the facility five out of five stars for its accommodations and amenities.
WHAT ALUMNI SAY
The one alum surveyed by Best-rehabs.com at the time of this writing gave Carrollton Springs a mediocre review, offering the facility mostly two and three out of five stars across 15 different evaluated metrics, including its holistic offerings, its exercise and leisure activities, its cleanliness, its counseling options, its family participation, its connectivity policy, and its treatment of co-occurring disorders. The alum did, however, give the rehab four stars for its treatment effectiveness and five stars for its meals and nutrition.
Reviews on Google were much more favorable at the time of this writing, where 4.3 out of five stars were awarded by 206 reviewers.
WHAT FRIENDS & FAMILY SAY
The one loved one surveyed by Best-rehabs.com at the time of this writing gave the facility a mostly positive review, awarding it five out of five stars for its family involvement, the usefulness of its family programs, its holistic offerings, its counseling options, and the quality of its addiction treatment and its mental health treatment. They also noted that the facility’s marketing materials, including website collateral, did not do the the rehab justice. “Carrollton Springs was actually better than what was shown on the site or how (our daughter’s) Dr. described it,” this loved one wrote.
Secondary sites, on the other hand, yielded lukewarm feedback from family and friends. At the time of this writing on Yelp, 15 users generated a two-star average. While most reviewers still agreed on the satisfactory accommodations, concerns about the staff and their methods were common. Several parents expressed frustration with poorly run discharge policies and procedures and several also wrote of medication misuse when they felt their children would have benefited more from different methods.
FINANCING
According to the facility’s website, Carrollton Springs is in network with several private insurance plans, including United Healthcare. The hospital’s HealthGrove page also indicates that Medicare is accepted. A full-time financial counselor is available to assist clients in evaluating payment options.
[1] https://goo.gl/ftkmzg
[2] https://www.yelp.com/biz/carrollton-springs-carrollton