Evergreen Recovery Centers- Women’s Residential & Outpatient

Evergreen Recovery Centers- Women's Residential & Outpatient Everett Washington

Evergreen Manor provides substance abuse treatment for pregnant and parenting women. Services include long-term residential treatment, intensive outpatient care, addiction education, individual, group and family counseling, life and parenting skills training, smoking cessation, domestic violence support groups, 12-Step meetings, relapse prevention planning, and on-site daycare for clients’ children under the age five.

ABOUT EVERGREEN RECOVERY CENTERS – EVERETT

Evergreen Recovery Centers, founded in 1973 as Evergreen Manor, has multiple locations throughout Washington State. The women’s residential center and outpatient facility, both located in Everett, offers medical detox, a variety of outpatient programs, and residential substance abuse treatment for pregnant and parenting mothers.

TREATMENT & ASSESSMENT

Clients start by undergoing a drug or alcohol abuse assessment to determine the best course for treatment. DUI assessments, family and drugs court, and Child Protective Services are also available.

Evergreen’s outpatient program is customized to suit each client’s unique needs. Treatment is comprised of a variety of components, including dialectical behavior therapy (DBT), moral reconation therapy (MRT), family education and counseling, anger management, and 12-step facilitation, among many others. Aftercare and relapse prevention are also offered. Evergreen offers treatment at various times throughout the day to accommodate clients’ work schedules.

Residential treatment for women follows a similar model, but incorporates specialized programming such as parenting skills training, family planning, domestic violence support, and basic life skills education. The program, which is six months in duration, allows for children under the age of five to live with their mothers while they receive care. Clients may also begin treatment while pregnant and deliver their babies on-site. An on-site daycare center provides licensed child care as well as early childhood education combined with therapeutic play activities.

Evergreen offers a weekend Family Program aimed at counseling and educating loved ones about substance abuse. There is also a one-day, eight-hour course about alcohol and other drugs for which participants receive a certificate of completion. Additionally, the facility offers a 12-week anger management class for those struggling with frustration along with a year-long treatment program for domestic violence perpetrators.

STAFF CREDENTIALS

Medical detox is managed by a clinical team that includes ARNPs, RNs, nurses, chemical dependency counselors, and other addiction specialists. The women’s residential program advertises a 3:1 staff-to-client ratio and a team of clinicians licensed in both chemical dependency and mental health. No detailed information regarding the outpatient program staff is available.

ACCOMMODATIONS & AMENITIES

Clients of the residential program can expect to share rooms. The facility is completely smoke and tobacco-free. Additionally, no phone calls are permitted in the first seven days of treatment, and residents are not allowed to leave the facility during the first two months of their stay.

WHAT ALUMNI SAY

In general, alumni polled by Best-rehabs.com gave Evergreen mixed scores for the center’s staff and the program’s effectiveness. Six alumni polled at the time of this writing gave an overall three-star rating for both treatment effectiveness and accommodations, with slightly more favor when it came to meals (3.67 stars). Three alumni polled in further metrics rated Evergreen highest in both affordability and staff’s level of experience and training at a perfect five stars. Counseling options received the lowest rating at four stars.

Clients rated Evergreen’s holistic treatment options and recreational opportunities slightly lower. This is reflected in some of the commentary collected by Best-rehabs.com. C.B., who provided a lower than average rating for her experience and wrote: “I was very isolated and unhappy. Not many options for activity, exercise, etc.” Alum Tiffany also gave low ratings in general for Evergreen and wrote: “This was a joke. They are horrible, dysfunctional, and uncaring. I would not recommend this treatment facility to anyone.”

In contrast, three alumni submitted glowing reviews to Best-rehabs.com. Stefenie gave treatment effectiveness and accommodations four out of five stars and wrote: “The councilors are well educated, have lots of different resources to help you out with ANYTHING, and are so polite!”

An anonymous alum noted that the building was “older” without “much fresh air opportunity; however, this alum still gave her treatment five out of five stars and wrote: “The counselors really care and truly listen. You learn all the information you could want to know. The rules are strong but necessary to get healthy.”

WHAT FRIENDS & FAMILY SAY

Loved ones tended to express similar concerns and praises in their feedback to Best-rehabs.com. One anonymous respondent noted that “boredom was a huge problem for a lot of people” and suggested that group counseling was “lacking.” This loved one still issued a five-star rating for treatment effectiveness, writing: “Despite all the little gripes the fascility and program worked well.”

Another loved one experienced some administrative-related difficulties, including “long wait lists” and the facility’s failure to follow through with legal paperwork. This anonymous reviewer concluded their review by stating: “Other than that they are convenient and relatively easy to get in to.”

On Google, nine reviewers to date, many of whom were loved ones, rated Evergreen an average three out of five stars, with five four- and five-star reviews and four one-star reviews.[1] On Yelp, three reviewers to date rated Evergreen one, four, and five out of five stars, and on Evergreen’s Facebook page (which it may curate), three reviewers to date rated the facility one, five, and five out of five stars.[2][3]

Reviewers were mostly split on treatment of staff and quality of accommodations. Loved one Helena in a one-star review on Google wrote: “My son was kick out after 3 days not another chance not getting a call to calm him down,” while loved one Carol on Google rated the facility five stars and wrote her son was “Treated super,” although she added: “The only complaint I heard was the about the food. He also left with no balance of Money!”

FINANCING

Evergreen does not publish its pricing, but notes that Medicaid is accepted and that they help those without insurance. The facility’s website says no one will be turned down for an inability to pay and that “health insurance and private pay can be arranged.” The eight-hour alcohol and drug education course costs $120 before entry.

Evergreen Recovery Centers- Women’s Residential & Outpatient Reviews

The ECR in Everett is very disorganized. There was NO communication between staff and they often didn’t know anything about the client(s) that came in (or even their children); no paperwork was done on the clients so if there was an emergency, they had nothing to go off of, not even their name. Most of not all of the staff are not available to the clients so the clients ended up being frustrated and not getting the treatment that they needed. When good staff did come through, management would fire them and would say that the staff they fired have no boundaries for clients. The staff that are there are either to young, to old and fragile or are felons themselves. Staff also lie about other staff or clients and know how to get away with things not on camera - they will tell clients which cameras don't work and where blind spots are at.
I self committed to ERC's PPW Program under false pretenses. I surrendered to my Drug of Choice 2 weeks prior to that, I was attending 2/3 NA meetings daily prior to my self committal. I was very excited to begin my recovery journey with what I was told to be a very lucrative program. Unfortunately I quickly realized that I had made a huge mistake. The inhouse meetings were non productive, non recovery based at all. They are chaired by the other Women so if a meeting to you is listening to the other Women glorify their drug use, laugh about how high they are on their methadone dose, or just complain about their still using boyfriends then those inhouse meetings are for you. The outside meetings are the same 4 Women everytime and the same "patients" from ERC so be prepared to share as little as possible because there is ZERO ANONYMITY at ERC. They approved my Sponsor to take me to my regular outside meetings and then vetoed it so I had to do what I needed to do for my recovery, I started my step work and couldn't go over them with my Sponsor so I was forced to sit on them until I aborted Tx. I am also not CPS involved so they had no idea how to help me get my child back but I love my child enough not to have her with me in such a toxic, chaotic, and unsupportive environment...your child will know how to twerk, disrespect you, among many other bad habits before you leave there so if that's something you strive for in your child's future then ERC is the place for you. I refused to get on an ORT (Opioid Replacement Therapy) even though I was asked 3 times to get on methadone. I know me, I know what I need for MY recovery and to go from 1 mind altering substance to another was not my journey. I aborted Tx with ERC almost 2 weeks ago and I am still clean, I go to a meeting EVERYDAY, I had another DOA Assessment done immediately after walking out of ERC (even though I asked ERC for 12 days for my original assessment to no avail) and was told that even IOP is too much for me because of how solid my recovery is but I self committed into IOP because I need to be held accountable after aborting Tx so here I am. I witnessed so much unethical behavior by the staff and relapse behavior by the patients that my recovery was in jeopardy and I did what i needed to do for my recovery to get back on track. If your serious about your recovery then DO NOT go to ERC and if your a Spouse or Parent of a Woman in active addiction then please check the facts, this place is not conducive to a healthy recovery for a Woman or her Child. There were many other situations that occurred that were unhealthy and unsupportive but this review is already too long and I've got to get ready for a meeting so...Good Luck and Best Wishes for All considering ERC. I'm Agnieszka, I go to the local NA meetings so if you just want someone to talk to or even just listen I am here...I'll save you a seat.
This program is amazing. It teaches women parenting skills, give them mental health counseling and coping mechanisms.
Evergreen Recovery Centers is extremely helpful and thorough. I was so nervous to begin treatment but the staff at ERC was so polite, welcoming, and kind. The energy at the Grand location was fun and uplifting. I enjoyed my outpatient classes and counselors. This place helped change my life!
I successfully completed this program about 2 years ago. When I look back on my life-- when I think about my lowest point-- the months leading up to my admittance to ERC come up everytime, without hesitation. I was addicted to heroin and meth, seriously close to losing my 1 year old daughter, in an abusive relationship, and my self worth was based solely upon vanity. It was a pretty sad existence. Everyone around me counted on the fact that I would fail. Thankfully, that all changed as soon as i walked through the doors at Evergreen. Everyone, down to the cook, began telling me why I could succeed. Don't get me wrong, it wasnt all rainbows and butterflys. I had my disagreements with other clients and staff. There were moments when I felt singled out and when others accused me of being aggressive or cliquey. But hey, were all human and entitled to our feelings. We were encouraged to bring these issues to the light and we worked through all of it. In the end, none of the petty BS mattered because there was no dispute that the staff were genuine and the things they said always matched the things they did. And what they did was teach us to be better mothers and women of integrity, while helping us regain custody of our children. Who could ask for more?