Community Services NorthWest (CSNW)

Community Services NorthWest (CSNW)


Since 1998, Community Services NorthWest (CSNW) has helped low-income individuals and families in southwest Washington State overcome substance abuse, mental illness, homelessness, or any combination of the above. Making use of evidence-based practices, the facility’s broad range of addiction programs include co-occurring treatment for teens and adults, co-ed and gender specific groups, and programming for pregnant women and mothers which is offered by only 16.1% of Washington facilities.


CSNW helps clients across its many programs and services reach recovery goals defined by their specific needs, strengths, and challenges. In all care options, group therapy is the primary treatment component.

Available for both teens and adults, a co-occurring disorders track offers regularly scheduled individual counseling and case management services alongside group therapy. In the chemical dependency program, youth benefit from various evidence-based modalities such as Seeking Safety, the Matrix Model for youth, and Moral Reconation Therapy (MRT).

As an outpatient center, CSNW allows for flexible scheduling through its daytime and evening options. In these co-ed and gender-specific groups, adults take part in educational programming and form skills to prevent relapse. There is also a program for pregnant women and mothers, as well as a Parent Child Assistance Program designed to help women build strong, independent families.

Additional treatment services at NCSW include outpatient mental health counseling, dialectical behavioral therapy (DBT) for adults with Borderline Personality Disorder, and a jail re-entry program to help incarcerated individuals transition back into the community upon their release.


The organization’s leadership team includes an M.D. and three licensed mental health counselors. The three individuals polled by all gave the staff’s level of training and experience five out of five stars.


Available for qualifying homeless clients and their families, CSNW operates three supportive homes and one transitional home. Short-term rental assistance may also be available for those in need. Housing services include access to medical care, mental health and addiction treatment, supported employment and education, and training in budgeting, childcare, and tenancy.


Both alumni polled by to date strongly recommended the facility. In fact, one gave CSNW perfect five-star ratings across more than a dozen evaluated metrics, including the staff’s level of training and experience, dual diagnosis treatment, and its counseling options. When prompted, this anonymous reviewer listed no facility weaknesses, adding: “They have everything you need plus access to all the community resources.”

L.M., the other reviewer, highlighted the state-funded program’s “approach and treatment of co-occurring disorders” as strengths. “This program connected me to employment resources and when I completed my treatment I have been able to find gainful employment,” L.M. wrote.

Secondary review sites yielded mostly positive feedback. On Google, where the facility has four five-star ratings to date and an average rating of 4.8 stars overall, William thanked his counselor for helping him with stress-induced anxiety. “Its better than Columbia River,” added the only other Google reviewer to have shared commentary. [1]

On the facility’s Facebook page, which the organization can manage, 10 individuals gave CSNW an average rating of 4.1 out of five stars.” These people have never given up on me and I have 1 and a half years clean and sober,” Joseph, a representative reviewer, wrote. “I am pretty sure if you need help these people could work great for you.”[2]


The single staffer surveyed by to date raised some concerns about the quality of care, reporting anonymously how “Economic downturn and lack of state and federal funding severely hampered the outpatient only addiction program.” The reviewer gave CSNW three stars for its overall quality of treatment and two stars for the extent to which it protects clients’ interests.

Reviews posted to Indeed were more positive, as nine reviewers gave the facility an average rating of 4.2 out of five stars. Employees called CSNW a “Great place to work” and a “Very professional company to work for.”[3] “The staff was incredible to work with and very supportive,” one representative employee added.


CSNW’s website notes that both Medicaid and Medicare are accepted as well as private insurance. The organization is dedicated to helping low-income individuals, and CSNW will help clients apply for assistance such as disability benefits.

[1] GoogleReviews



Reviews about Community Services NorthWest (CSNW)

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Mental health services were nice. No negatives so far. They have everything you need plus access to all the community resources.
    Economic downturn and lack of state and federal funding severely hampered the outpatient only addiction program at this facility. Mental health has been similarly affected in relation to over use and inappropriate use of interns rather than qualified staff, but has not had the severe financial consequences of cutbacks. Facility is a "non-profit" and must accept a high percentage of medicaid clients.
    • Treatment Effectiveness
    • Accommodations & Amenities
    Their approach and treatment of co-occurring disorders. This was a state funded program for low income. I was referred to this facility after a crisis that came out of several years of self-medicating due to major life crisises. I was diagnosed with major depressive disorder, PTSD and a chemical dependence to a prescription migraine medication. This program included group therapy for co-occurring disorders and individual counseling. All of my medical was covered under this program as well. This program connected me to employment resources and when I completed my treatment I have been able to find gainful employment. I still see a counselor for mental health. As my program was state funded and for low income, I think it gave me a glimpse of how far an addiction can take you. Compared to homelessness and living in a violent home life, my problems seemed small in comparison. I have a B.S. degree in business with a minor in communications and had a great career prior to my major life events that sent me into a tailspin. Now, any chance I get, I try to educate and end stigma toward addiction and mental illness. Had there been some sort of mental health "check up" that might have caught my downward spiral, I might not have ended up in such a crisis. @lmhcc2014 is my twitter handle that I started in an effort to connect with others involved in mental health, promote early intervention and end stigma. Laura's Mental health checkup challenge: catch it early, avoid a crisis, provide awareness and support and end stigma.