ABOUT COMMUNITY SERVICES NORTHWEST
Since 1998, Community Services NorthWest (CSNW) has helped low-income individuals and families in southwest Washington State overcome substance abuse, mental illness, homelessness, or any combination of the above. Making use of evidence-based practices, the facility’s broad range of addiction programs include co-occurring treatment for teens and adults, co-ed and gender specific groups, andwhich is offered by only 16.1% of Washington facilities.
TREATMENT & ASSESSMENT
CSNW helps clients across its many programs and services reach recovery goals defined by their specific needs, strengths, and challenges. In all care options, group therapy is the primary treatment component.
Available for both teens and adults, a co-occurring disorders track offers regularly scheduled individual counseling and case management services alongside group therapy. In the chemical dependency program, youth benefit from various evidence-based modalities such as Seeking Safety, the for youth, and Moral Reconation Therapy (MRT).
As an outpatient center, CSNW allows for flexible scheduling through its daytime and evening options. In these co-ed and gender-specific groups, adults take part in educational programming and form skills to prevent relapse. There is also a program for pregnant women and mothers, as well as a Parent Child Assistance Program designed to help women build strong, independent families.
Additional treatment services at NCSW include outpatient mental health counseling, dialectical behavioral therapy (DBT) for adults with Borderline Personality Disorder, and a jail re-entry program to help incarcerated individuals transition back into the community upon their release.
The organization’s leadership team includes an M.D. and three licensed mental health counselors. The three individuals polled by Best-rehabs.com all gave the staff’s level of training and experience five out of five stars.
ACCOMMODATIONS & AMENITIES
Available for qualifying homeless clients and their families, CSNW operates three supportive homes and one transitional home. Short-term rental assistance may also be available for those in need. Housing services include access to medical care, mental health and addiction treatment, supported employment and education, and training in budgeting, childcare, and tenancy.
WHAT ALUMNI SAY
Both alumni polled by Best-rehabs.com to date strongly recommended the facility. In fact, one gave CSNW perfect five-star ratings across more than a dozen evaluated metrics, including the staff’s level of training and experience, dual diagnosis treatment, and its counseling options. When prompted, this anonymous reviewer listed no facility weaknesses, adding: “They have everything you need plus access to all the community resources.”
L.M., the other reviewer, highlighted the state-funded program’s “approach and treatment of co-occurring disorders” as strengths. “This program connected me to employment resources and when I completed my treatment I have been able to find gainful employment,” L.M. wrote.
Secondary review sites yielded mostly positive feedback. On Google, where the facility has four five-star ratings to date and an average rating of 4.8 stars overall, William thanked his counselor for helping him with stress-induced anxiety. “Its better than Columbia River,” added the only other Google reviewer to have shared commentary. 
On the facility’s Facebook page, which the organization can manage, 10 individuals gave CSNW an average rating of 4.1 out of five stars.” These people have never given up on me and I have 1 and a half years clean and sober,” Joseph, a representative reviewer, wrote. “I am pretty sure if you need help these people could work great for you.”
WHAT STAFF SAY
The single staffer surveyed by Best-rehabs.com to date raised some concerns about the quality of care, reporting anonymously how “Economic downturn and lack of state and federal funding severely hampered the outpatient only addiction program.” The reviewer gave CSNW three stars for its overall quality of treatment and two stars for the extent to which it protects clients’ interests.
Reviews posted to Indeed were more positive, as nine reviewers gave the facility an average rating of 4.2 out of five stars. Employees called CSNW a “Great place to work” and a “Very professional company to work for.” “The staff was incredible to work with and very supportive,” one representative employee added.
CSNW’s website notes that both Medicaid and Medicare are accepted as well as private insurance. The organization is dedicated to helping low-income individuals, and CSNW will help clients apply for assistance such as disability benefits.