ABOUT UW HEALTH BEHAVIORAL HEALTH AND RECOVERY CLINIC
The University of Wisconsin’s Behavioral Health and Recovery Clinic in Madison provides intensive outpatient treatment for adults and adolescents struggling with chemical dependency and mental illness. Treatment is individualized and adapted to focus on several specific aspects of addiction, with emphasis on culturally-informed programming. Detox services are offered separately through the UW general hospital.
TREATMENT & ASSESSMENT
Following an evaluation process, clients may be referred to the clinic’s intensive outpatient program (IOP) or to the main hospital if acute inpatient treatment is necessary. Each client’s plan of treatment is designed to fit with particular circumstances and needs.
Several special-focus groups are offered, including ones separated by gender and stage of recovery. Individual counseling is also available, and caregivers are encouraged to participate in adolescent treatment plans.
Outpatient programming is offered during morning and evening hours. Additional services include DWI programs to meet court requirements, drug screening, and aftercare for clients who have completed a full plan of treatment.
Treatment team members include psychiatrists, psychologists, social workers, and certified substance abuse counselors, according to the facility’s website.
WHAT ALUMNI SAY
Limited feedback from former clients of the UW Behavioral Health and Recovery Clinic is available. At the time of this writing, Best-rehabs.com has received one alumni review, which offered overall positive and practical feedback. The reviewer gave four out of five stars for the effectiveness of treatment and advised other clients to “ask for another therapist if the first one isn’t working,” which suggests that the facility’s stated priority of individualized treatment is in effect.
A single Google review included a perfect five-star rating, but no written comments. Reflecting the opposite opinion was a single Yelp reviewer who rated the program just one out of five stars and reported long waits for first and follow-up appointments.
WHAT FRIENDS & FAMILY SAY
Best-rehabs.com survey responses from two loved ones revealed mixed opinions. On a scale of one to five, one rated their likelihood to recommend the program to others one star and the other four stars. Their survey responses were similarly split regarding the level of staff training and experience. The more positive of the two identified “great staff” as a strength.
On the other hand, several aspects of the facility received close to the same ratings from each respondent. These included the effectiveness and affordability of treatment, rated three and four stars apiece. Both indicated satisfaction with admissions and discharge procedures, and one noted that access to services was “easy.”
A third reviewer, simply reported that “my loved one was resistant” to treatment and therefore they could not assess the program’s strengths.
According to the facility’s website, private insurance plans are accepted and financial assistance is available.