ABOUT BRADFORD HEALTH SERVICES
For over 30 years, Bradford Health Services has provided a continuum of substance abuse treatment services through its 27 facilities located in Alabama, Arkansas, Florida, Georgia, Kentucky, and Tennessee. The Birmingham facility provides outpatient detox, intensive outpatient treatment (IOP), and continuing care for both adolescents (ages 13 to 18) and adults.
TREATMENT & ASSESSMENT
Prior to beginning treatment, all clients receive a multidisciplinary assessment to help determine the most appropriate level of care. Most clients enrolled at the Birmingham facility have already participated in a residential program and are using IOP as a step-down treatment, though some clients begin their recovery with IOP. The center’s treatment program is founded in 12-step principles and consists of group sessions that address relapse prevention and stress management. Clients attend treatment several times a week.
The adolescent program, which is also based on the 12-Steps, provides age-appropriate treatment through individual counseling, group therapy, family counseling, and recreational modalities. Additionally, there is a strong emphasis on academics. The structure of the IOP program allows adolescent clients to continue to attend school while undergoing treatment.
There is currently no information provided by the facility regarding the treatment staff at this specific location. Bradford Health Services’ website indicates that the organization as whole employs physicians, nurses, and certified counselors.
WHAT ALUMNI SAY
When asked how likely they were to recommend the facility to others, the six alumni polled by Best-rehabs.com provided an average rating of 4.67 out of five stars. “VERY KIND TO ME IT WAS A GOOD VISIT,” one alum wrote to Best-rehabs.com. Alumni gave the highest rating to the program’s family participation, which received an average rating of 4.83 stars. Alumni were also impressed with the staff’s level of training and experience, the facility’s cleanliness, and the program’s counseling options, which received respective ratings of 4.33, 4.5, and 4.17 stars. “Counselors are great,” one respondent wrote. The program’s holistic offerings were also rated highly with four stars.
The center received slightly lower ratings from alumni in the categories of the program’s affordability and its exercise and leisure options, which received ratings of 3.33 and three stars, respectively. “No exercise or swimming faculty,” one alum noted.
On secondary sites, the facility was given mixed feedback. At the time of this writing, three reviewers on Google generated an average rating of 3.7 stars. One reviewer gave the facility only one star, but the most recent reviewers both awarded the facility perfect five-star ratings.
WHAT FRIENDS & FAMILY SAY
Overall, reviews from surveyed loved ones were slightly lower than alumni reviews, but still above average. When asked how likely they were to recommend the facility to others, the 16 friends and family members polled by Best-rehabs.com provided an average rating of 3.69 stars. Loved ones were most impressed with the facility’s cleanliness, which received four stars, and the staff’s level of training and experience, which received 3.88 stars. “The counselors were very knowledgeable,” one loved one wrote. They provided counseling options and holistic offerings with respective ratings of 3.69 and 3.25 stars. “Was a great place for my cousin. Treatment strategies were very good,” one loved one told Best-rehabs.com. When asked about family participation, loved ones provided an average rating of 3.5 stars.
Like alumni, friends and family members provided the center’s affordability with a lower rating of 3.31 stars. “It was very expensive even with insurance,” A.H. wrote in a representative review. Additionally, a handful of survey respondents reported that their loved ones did not receive effective treatment. “It’s clean and good for certain types of addictions but not all. Not enough follow up or one on one while there,” one anonymous reviewer wrote.” And M.M. reported “zero success in drug treatment.”
WHAT STAFF SAY
The two staff members polled by Best-rehabs.com shared mixed reviews of the facility and its treatment. One survey respondent recommended the facility, noting the use of the 12-Steps as a strength, but the length of programming as a weakness. However, the other staff member was more critical. “There was a Lack of compassion and Lack of family involvement,” this individual wrote.
According to its website, Bradford Health Services accepts most major insurance plans and offers private pay options.