ABOUT ALTAPOINTE HEALTH SYSTEMS – BAYPOINTE HOSPITAL
Located in Mobile, Alabama, BayPointe Hospital, a division of AltaPointe Health Systems, offers a comprehensive range of behavioral health services. These services include treatment for substance abuse (available at 97.8% of Alabama facilities) and co-occurring disorders (available at just 46 (33.8%) Alabama facilities). While adolescents can receive treatment at other AltaPointe Health Systems locations, BayPointe is primarily focused on treating adults through its intensive outpatient (IOP) programming and medication-assisted treatment. It is one of the only 29 (21.3%) facilities in the state that offers methadone maintenance.
TREATMENT & ASSESSMENT
BayPointe Hospital provides initial assessments to help individuals determine the most appropriate level of care for their needs. For individuals with opiate dependencies, the facility offers a medication-assisted (methadone maintenance) treatment program. In 2016, .35% of adults over the age of 18 in Alabama had tried heroin. In addition to medication to manage withdrawal symptoms, clients participate in group therapy and receive case management.
The facility also offers intensive outpatient treatment, including specialized tracks for women and individuals with co-occurring mental health disorders. This program consists primarily of group counseling, though some alumni reported receiving individualized therapy as well.
STAFF CREDENTIALS
The clinical team at BayPointe Hospital consists of psychiatrists, therapists, physicians’ assistants, nurse practitioners, licensed social workers, and other certified healthcare professionals. Continuing education is required for staff members of 99.4% of all treatment facilities in Alabama.
According to feedback from alumni and their loved ones, the staff at BayPointe Hospital is highly trained and experienced, receiving five out of five stars for their level of training and experience.
WHAT ALUMNI SAY
Reviews from alumni of BayPointe Hospital are mixed. Two anonymous reviewers had positive experiences with the staff and the care provided. One alum gave the program’s treatment effectiveness four stars. Another alum felt “right at home” but gave one star for the program’s overall treatment effectiveness. However, this alum gave five-star ratings for holistic offerings, family participation, cleanliness, affordability, and treatment of co-occurring disorders.
Another survey respondent expressed frustration with therapy sessions and administrative capabilities at the center. Reviews on Google also reflect lukewarm satisfaction, with an average rating of 2.4 stars from 15 users who commented on loneliness and lack of staff support.
WHAT FRIENDS & FAMILY SAY
One loved one who reported to Best-rehabs.com strongly recommends the facility and gave five-star ratings for treatment effectiveness, holistic offerings, family participation, affordability, counseling options, and admissions and discharge procedures. Family and friends on Google, however, expressed less satisfaction, with comments expressing concern about the treatment of individuals by staff members.
FINANCING
BayPointe Hospital offers a sliding scale fee structure, making it one of only 78 treatment centers in Alabama to do so. The hospital also accepts Medicare, Medicaid, and private insurance plans, including those from Aetna, Cigna, and United HealthCare.