ABOUT ALTAPOINTE HEALTH SYSTEMS – BAYPOINTE HOSPITAL
Located in Mobile, Ala., BayPointe Hospital, a division of AltaPointe Health Systems, provides a full spectrum of behavioral health services, including treatment for substance abuse (available atof Alabama facilities) and (available at just Alabama facilities). While treatment for adolescents is available at other AltaPointe Health Systems locations, BayPointe primarily treats adults through its intensive outpatient (IOP) programming and medication-assisted treatment, making it one of the only to offer methadone maintenance.
TREATMENT & ASSESSMENT
The facility provides initial assessments, which can help individuals determine the most appropriate level of care for their needs. Individuals with opiate dependencies may enroll in the center’s medication-assisted (methadone maintenance) treatment program. In Alabama in 2016,over the age of 18 had tried heroin. In addition to receiving medication to manage withdrawal symptoms, these clients participate in group therapy and receive case management.
Intensive outpatient treatment, includingand individuals with co-occurring mental health disorders, is offered three days per week. The program primarily consists of group counseling, though some alumni surveyed by Best-rehabs.com reported receiving individualized therapy as well.
According to the facility’s website, the clinical team consists of psychiatrists, therapists, physicians’ assistants, nurse practitioners, licensed social workers, and other certified healthcare professionals. Indeed,in Alabama require continuing education for their staff.
To date, the two alumni polled by Best-rehabs.com awarded staff level of training and experience five out of five stars, and the sole loved one surveyed gave this category four stars.
WHAT ALUMNI SAY
The three alumni reviews submitted to Best-rehabs.com to date are mixed. Two anonymous reviewers had positive things to report about the staff and the provided care. One alum gave the program’s treatment effectiveness four stars. “The overall staff was very nice and professional,” they wrote, giving counseling options three stars, the admissions and discharge procedures four stars, and the facility’s ability to treat co-occurring disorders five stars. Another alum was made to feel “right at home,” but provided only one star for the program’s overall treatment effectiveness. Still, this former client gave five-star ratings to holistic offerings, family participation, cleanliness, affordability, and treatment of co-occurring disorders.
S.A., also a Best-rehabs.com survey respondent, expressed frustration with both their therapy sessions and the center’s administrative capabilities. “The cognitive behavioral therapy I received was helpful, but my therapist kept pushing medication, saying that it generally makes people more pleasant. It’s near impossible to reschedule appointments, even with sufficient notice,” they wrote.
Reviews on Google are similarly lukewarm, with an average rating of 2.4 stars from 15 users to date. Nine of these reviewers gave just one star, and nearly all of them commented upon loneliness and lack of staff support. K.W. wrote, “The staff was terrible and would treat us like we were crazy,” in a representative comment. The four five-star reviewers, contrastingly, left no written feedback. D.C., a former client who gave four stars on Google, noted the low-quality food but wrote that she was fond of certain staff members.
WHAT FRIENDS & FAMILY SAY
The sole loved one to report to Best-rehabs.com at the time of this writing noted that they would strongly recommend the facility and provided a five-star rating for the program’s treatment effectiveness. This individual gave five- or four-star ratings for every surveyed category, including holistic offerings, family participation, affordability, counseling options, and the admissions and discharge procedures. They highlighted “yoga” as one of the center’s strengths. “The best experience in life,” they added.
Family and friends on Google were less satisfied at the time of this writing. The sibling of a former client expressed concern for the way individuals are treated by staff members, and the parent of a former client remarked, “Useless. They released my son after one week. No valid prescription yet.”
According to the facility’s website, BayPointe is one of the onlywhere all fees are based on a sliding scale. Additionally, the hospital accepts Medicare (accepted by of facilities in the state), Medicaid (accepted by of facilities in the state), and private insurance plans (accepted by ), including those from Aetna, Cigna, and United HealthCare.