ABOUT THE HARBOR
Located on the campus of Thomas Hospital in Fairhope, Ala., The Harbor is an outpatient center for adults struggling with addiction and/or mental health disorders. In addition to its intensive outpatient (IOP) programs, The Harbor offers outpatient counseling for individuals and couples.
TREATMENT & ASSESSMENT
The treatment process at the Harbor begins with an assessment by an admissions specialist. Clients meet with specialists to identify their specific needs and co-occurring disorders. Clients are assigned to counseling services as needed.
According to its website, The Harbor specializes in treating adults experiencing any number of the following issues: depression, bipolar disorder, anxiety and panic, grief and loss, stress issues, and relationship difficulties.
IOP clients have access to approximately three to four weeks of care, Monday through Friday.
Family involvement is encouraged in the treatment process. Relationship counseling can involve significant others as needed to address specific issues. Regardless, clients are encouraged to work toward rebuilding their support networks at home and at work.
STAFF CREDENTIALS
Licensed counselors run individual counseling sessions. Thomas Hospital, on which The Harbor operates, employs more than 1,100 staff members including over 200 physicians.
ACCOMMODATIONS & AMENITIES
Thomas Hospital contains 162 beds, though it is unclear how many are dedicated to clients struggling with addiction or mental health issues.
WHAT ALUMNI SAY
At the time of this writing, Best-rehabs.com received only one review from an alum of The Harbor. The anonymous reviewer reported one-star ratings across the board for the facility’s treatment effectiveness, accommodations, and nutrition, and unenthusiastically remarked: “I did not enjoy the facility.”
While the Harbor has no third-party reviews, its parent facility, Thomas Hospital, has an average rating of 3.1 out of five stars based on 87 Google reviews date.[1] Written commentary reveals divided opinions on the customer service, treatment received, and staff.
Of 13 reviewers on Yelp to date, Thomas Hospital as a whole received an average of three out of five stars. [2] Reviewers were split on the quality of care from staff, with detractors criticizing the facility’s screening process while more positive reviewers praised the staff as compassionate.
WHAT STAFF SAY
The single staff member polled by Best-rehabs.com to date gave The Harbor a mixed review. Although they rated the center four out of five stars in affordability, they rated it three stars in a majority of metrics including exercise and leisure options and family participation, and only two stars in holistic treatment offerings.
The staff member wrote that the accommodations were “big and roomy” and that “all employees are patient and kind,” but also added, “I wouldn’t want no one to have to experience this place.”
FINANCING
Financial assistance and special discounts and payment programs are available.
[1] https://goo.gl/5p9cwU
[2] https://www.yelp.com/biz/thomas-hospital-fairhope