The Haven

The Haven

ABOUT THE HAVEN

The Haven is operated by SpectraCare, a nonprofit health care system that provides psychiatric and counseling services in residential and outpatient settings at centers throughout Southeast Alabama.

The Haven provides residential treatment for men and women, from a remote facility in a heavily wooded area five miles northwest of the small city of Dothan, Ala.

TREATMENT & ASSESSMENT

Priority admission is given to pregnant women, IV drug users, and individuals with dependent children. The Haven encourages participation in support groups such as the 12-step fellowship and Celebrate Recovery. The other fundamentals of treatment are individual, group, and family therapy; lectures and discussions; recreational therapy; and family strengthening groups. An alum’s loved one polled by Best-rehabs.com also indicated that treatment included religious services.

Aftercare consists of weekly meetings for alumni, as well as referrals to SpectraCare’s supportive housing facilities, in appropriate cases.

STAFF CREDENTIALS

SpectraCare’s chief medical officer is a physician, but it’s not clear whether there are any medical staff on-hand at the Haven. The single alum polled by Best-rehabs.com to date rated staff’s level of training and experience a perfect five stars, while one loved one rated the same category four stars.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings, but the two individuals polled by Best-rehabs.com to date rated the center a perfect five stars each for its accommodations and amenities, three and four stars for its meals and nutrition, and four and five stars for its cleanliness.

WHAT ALUMNI SAY

The single alum polled by Best-rehabs.com to date, James, would recommend treatment at the Haven, and gave the center five out of five stars in most of the evaluated treatment metrics, including its overall effectiveness and staff support, and the overall quality of its individual and group counseling. “Aftercare consisted of meetings: AA and N/A,” James wrote.

At the time of this writing, The Haven had a 3.5-star average rating based on four reviews left on CiteHealth,[1] and one reviewer on Google rated the facility a perfect five stars.[2] On CiteHealth, a positive alum wrote in a review representative of positive feedback: “My overall exp at the haven was life saving. the staff was wonderful, and i was given the tools i needed to get back on track!!” Another one wrote in a review representing negative feedback: “Not qualified, bad experience in intensive outpatient treatment. Incorrectly diagnosed.”

WHAT FRIENDS & FAMILY SAY

The single loved one polled by Best-rehabs.com to date gave the Haven five out of five stars for its overall effectiveness, but would not recommend treatment at this center. “Strengths include: group therapy daily, counseling one-on-one, religious services, and cleanliness,” they wrote, and gave the center four out of five stars for its family program, counseling options, and treatment for co-occurring disorders. However, they also indicated that the center was lacking in extracurricular activities, giving it just two stars for its exercise and holistic options, and writing: “There were not enough activities like exercise or watching tv.” They also indicated, anecdotally, a high relapse rate among graduates in their acquaintance.

FINANCING

According to its website, SpectraCare accepts most major insurance providers, including Medicare Part B, Medicaid, and Blue Cross Blue Shield, as well as self-payment. Financial assistance is available for uninsured clients. The single individual polled to date on the center’s affordability gave it two out of five stars.

[1] http://citehealth.com/rehab-centers/alabama/cities/dothan/spectracare#reviews
[2] https://goo.gl/HhzuVf

Reviews about The Haven

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The facility and/or staff are the ones who are supposed to lead by example, however what can you expect when the therapists don't have pride in themselves. They dress poorly, their office is very disorganized, and the place is a dump. The entire place is very ghetto! Seems they don't take any pride in their facility. They state they are not about making a person feel guilty; yet they do use manipulation in their strategies by trying to make us feel guilty if we decide not stay a full 90 day program. They tend to generalize and have the attitude that ONE SIZE FITS ALL treatment and don't take into consideration that what works for some doesn't work for everyone. Additionally their ALUMNI POWERED system as they call is just another way of having the patients take the "salaried" staff responsibilities - so they can save in hiring new employees. Research other places first; this place is cheap so you get exactly what you pay for: poor therapy, poor attention, & poor facilities.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I walked into the haven on April 29 2014 strung out, hopeless, and scared. This was the first time i have ever gotten sober before and it was terrifying. I did not know how to live sober, i was used to living in chaos and that was how my life was pure chaos. Going to the haven was the scariest most beneficial thing to ever happen to me. It was the first place that i was actually able to look at the underlining reasons why i decided to use drugs and alcohol in the first place. The way they run the program is amazing it is difficult at times but it will change your life if you let it. The haven did not only give me my life back, but it also gave me a family. If you would of told me i would be where i am at today 2 years ago i would tell you that you were full of it. The haven and the staff there actually care about the individuals who attend there. It is a place i hold sacred to my heart because of all of the good they have done not only for me but for all of my friends. It is a wonderful program and i highly recommend it to anyone trying to get help. Sense i have graduated the haven i have not only got sober and learned how to live life sober, but i have started college and have a wonderful job. This place introduced me to alcoholics anonymous which i never thought i would ever go to. But in the end it has saved my life more than once and i will for ever be grateful for the haven
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Clean, well-maintained. This helped my dad a lot.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • After nine weeks of treatment, we found out our son had not been drug tested once. By failing to adequately test patients, the program does not provide a safe environment for recovery. The management hides behind "patient confidentiality" and is not interested in hearing concerns from the people paying for the treatment. The treatment is run in a unprofessional and very lenient manner that provides little accountability for patients. My observation is that "the inmates are running the asylum" and in my opinion that is not a good environment for recovery.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Really helped me out.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Hard, core, structured, tough. Effective. Excellent staff.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The Haven truly identifies the behaviors that led to addiction as well as the behaviors that developed during all those years out using- pointed them out, and then empowered everyone to change or leave. Pretty simple. Great structure to group therapy. I have been to other treatment centers and they didn't ever really get deep- this place hit the root of the problem. They also have transitional housing as an augment to in patient rehab that I also strongly feel contributed to the overall success of my treatment.