ABOUT THE HAVEN
The Haven is operated by SpectraCare, a nonprofit health care system that provides psychiatric and counseling services in residential and outpatient settings at centers throughout Southeast Alabama.
The Haven provides residential treatment for men and women, from a remote facility in a heavily wooded area five miles northwest of the small city of Dothan, Ala.
TREATMENT & ASSESSMENT
Priority admission is given to pregnant women, IV drug users, and individuals with dependent children. The Haven encourages participation in support groups such as the 12-step fellowship and Celebrate Recovery. The other fundamentals of treatment are individual, group, and family therapy; lectures and discussions; recreational therapy; and family strengthening groups. An alum’s loved one polled by Best-rehabs.com also indicated that treatment included religious services.
Aftercare consists of weekly meetings for alumni, as well as referrals to SpectraCare’s supportive housing facilities, in appropriate cases.
SpectraCare’s chief medical officer is a physician, but it’s not clear whether there are any medical staff on-hand at the Haven. The single alum polled by Best-rehabs.com to date rated staff’s level of training and experience a perfect five stars, while one loved one rated the same category four stars.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings, but the two individuals polled by Best-rehabs.com to date rated the center a perfect five stars each for its accommodations and amenities, three and four stars for its meals and nutrition, and four and five stars for its cleanliness.
WHAT ALUMNI SAY
The single alum polled by Best-rehabs.com to date, James, would recommend treatment at the Haven, and gave the center five out of five stars in most of the evaluated treatment metrics, including its overall effectiveness and staff support, and the overall quality of its individual and group counseling. “Aftercare consisted of meetings: AA and N/A,” James wrote.
At the time of this writing, The Haven had a 3.5-star average rating based on four reviews left on CiteHealth, and one reviewer on Google rated the facility a perfect five stars. On CiteHealth, a positive alum wrote in a review representative of positive feedback: “My overall exp at the haven was life saving. the staff was wonderful, and i was given the tools i needed to get back on track!!” Another one wrote in a review representing negative feedback: “Not qualified, bad experience in intensive outpatient treatment. Incorrectly diagnosed.”
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date gave the Haven five out of five stars for its overall effectiveness, but would not recommend treatment at this center. “Strengths include: group therapy daily, counseling one-on-one, religious services, and cleanliness,” they wrote, and gave the center four out of five stars for its family program, counseling options, and treatment for co-occurring disorders. However, they also indicated that the center was lacking in extracurricular activities, giving it just two stars for its exercise and holistic options, and writing: “There were not enough activities like exercise or watching tv.” They also indicated, anecdotally, a high relapse rate among graduates in their acquaintance.
According to its website, SpectraCare accepts most major insurance providers, including Medicare Part B, Medicaid, and Blue Cross Blue Shield, as well as self-payment. Financial assistance is available for uninsured clients. The single individual polled to date on the center’s affordability gave it two out of five stars.