Decision Point

Decision Point

ABOUT DECISION POINT – BENTONVILLE

Decision Point is operated by the Missouri-based nonprofit Preferred Family Healthcare, which provides an array of services including mental health care, foster care, and behavioral health programs. Overall, the organization has 54 substance abuse locations throughout Kansas, Illinois, Missouri, Oklahoma, and Arkansas.

Decision Point, the location in Bentonville, Ark., provides a full continuum of care for those struggling with substance abuse, including medical detox, residential treatment, and outpatient programming. A specialized residential program is available for women and their children.

TREATMENT & ASSESSMENT

Decision Point’s treatment approach is fairly standard — clients participate in a mix of individual, group, and family therapies, drug and alcohol education, support groups, and relapse prevention workshops. Mental health counseling, job placement assistance, and transition services for veterans are also available.

Two Best-rehabs.com survey responses indicate that the treatment program is heavily based on the 12-Steps.

STAFF CREDENTIALS

Preferred Family Healthcare employs psychologists, psychiatrists, advanced practice nurses, registered nurses, family therapists, and licensed social workers. There are also community support specialists, certified teachers, and prevention specialists.

ACCOMMODATIONS & AMENITIES

The facility does not publish photographs or details of its accommodations or amenities online. Best-rehabs.com survey respondents gave, on average, mediocre ratings of 3.1 out of five stars for accommodations based on 10 individuals and 3.29 stars for cleanliness based on seven individuals.

WHAT ALUMNI SAY

Alumni reviews are mixed overall at the time of this writing. Best-rehabs.com survey data indicates the program lacked holistic offerings, with five alumni rating this aspect 1.6 out of five stars. Four alumni rated the level of staff support three out of five stars and 3.75 stars for the consistency of meetings, but gave only 2.25 for leisure activities. Two of the four alumni surveyed reported receiving no aftercare.

In commentary, the majority of alumni noted the counselors as a strength of the program, with a few exceptions. Todd, for example, wrote “I went in with no intention of getting sober. One counselor changed the course of my life for good.” B.K. added: “I think the staff at Decision Point is not only caring but genuinely whats to know you as a person. You don’t feel like you are in “treatment” but more like you are being treated as a person with a disease.” However, an anonymous alum wrote “consistant but staff needs improvement. it was very intense and serious.”

Alumni also mentioned appreciating the counseling and programming offered to them. “They have set curriculum, but allowed for a great amount of organic interaction, in group, which was very powerful and granular,” S.R.C. wrote, while B.K. felt the program allowed him to “grow as an individual.”

WHAT FRIENDS & FAMILY SAY

Best-rehabs.com has received feedback from two family members at the time of this writing who both wrote the facility saved their brothers’ lives. Both gave five out of five stars for the facility’s treatment effectiveness and meals and praised the staff. “Compassionate staff, highly trained, well organized, these staff members truly care about the client and their well being,” N.K. wrote, adding they would recommend the facility to other loved ones of individuals with substance abuse issues. “Experienced staff Educated. Caring. Integrity.” B.A. wrote.

FINANCING

Preferred Family Healthcare accepts most private insurance. Additionally, alumni polled by Best-rehabs.com reported using “state or federal insurance” to cover their treatment, and one individual noted that they were offered financial assistance.

Reviews about Decision Point

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Not effective.
    Decision Point allowed for IOP and then scaled down to 3 afternoons a week and then offered me a 6 month 2 afternoons per week after-care. They have set curriculum, but allowed for a great amount of organic interaction, in group, which was very powerful and granular.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Compassionate staff, highly trained, well organized, these staff members truly care about the client and their well being. I would recommend this facility to anyone who is struggling themselves, or who has a loved one struggling with addiction. This program saved my brothers life. None to list Love the staff!!!! My brother is now 16 months sober and it was all thanks to Decision Point.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Experienced staff Educated. Caring. Integrity. New team great Remodeling on living area now. Only one option for men. It's nice but the other one will be nicer You're reviews on this site are really outdated about decision point. The CEO innocent where he relapsed happened almost six years ago. This place helped save my brothers life.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Strong core staff. Full medical department and Adventure Department. Gave me opportunity to grow as an individual. Would like more opportunity to go to the gym. I think the staff at Decision Point is not only caring but genuinely whats to know you as a person. You don't feel like you are in "treatment" but more like you are being treated as a person with a disease. I see a lot of treatment centers that have patients go through their centers and when they are done, they're done. With DP the have a great alumni program that offers meetings and trips. I still feel connected to the people at DP.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Counselors were a strength, but its faith-based and food can be better. Excellent educational facility, excellent counseling. They need help with detox, and in the med room
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Good counselors, good food but expensive. 28 days, on average, is simply not long enough. Most people there are court ordered, and their only incentive is getting through the system. That's why I believe the program must be longer.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • consistant but staff needs improvement. it was very intense and serious
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I was lost, they assisted me to find myself again.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They provided me with no tools. They didn't help with those at all.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It's what I needed and I was ready.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I kept hearing from others that this was their 5th trip to rehab, or they've just gotten out of jail for third time. I went to my counselor, deflated. For the first time I confronted the fact that my life might be headed that direction too. I asked him if I was destined to do the same as everyone else. He looked me in the eye and said the one thing that EVERY COUNSELOR AT EVERY REHAB IN THE ENTIRE UNITED STATES should say. He said, "There is no good reason why you can't get this right on the first try.". That kept me sober - five years strong thus far. AA wasn't gonna do it for me. I needed someone who could speak practically about it, without going into higher power this or that - because really, that might work for some people, but it won't work for many, and at least not long enough to lick the problem - which by most people's estimates is one year being sober before sobriety is basically habitual - in the same way alcoholism used to be for that same individual. It exceeded them. I went in with no intention of getting sober. One counselor changed the course of my life for good.