ABOUT PARKVIEW MEDICAL CENTER — BEHAVIORAL HEALTH
Parkview Medical Center, located in Pueblo, Colo., is one of the state’s 176 (44.1 percent) private, non-profit organizations offering a range of treatments for individuals struggling with mental health disorders, along with outpatient treatment for adults and adolescents who are struggling with substance use disorder or a dual diagnosis. In addition, this is one of the only 12 (2 percent) hospital-based facilities in the state with medical detox available on-site.
TREATMENT & ASSESSMENT
The facility’s treatment program closely follows the 12-step model of recovery. In addition to the traditional use of individual, group, and family therapy, the center also offers other evidence-based treatments, such as eye movement desensitization and reprocessing (EMDR), dialectical behavior therapy (DBT), emotionally focused therapy (EFT), and cognitive processing therapy (CPT).
Inpatient care is intended as a short-term measure only, following which clients may progress to an intensive outpatient program (IOP) and/or Parkview’s aftercare program.
The adolescent substance abuse program is designed to help clients to manage and reduce their self-destructive behavioral patterns and offers treatment for the whole family. The program uses the client’s individual strengths and motivations to create an atmosphere leading to positive change.
Parkview offers dedicated programming for individuals who are struggling with chronic pain and opiate dependence. In addition, the center welcomes active servicemen and women and veterans.
STAFF CREDENTIALS
According to its website, the facility employs psychiatrists and nurses. In the state of Colorado, 95.3 percent of all substance abuse treatment facilities have higher education requirements for staff. At the time of this writing, the sole alum polled by Best-rehabs.com awarded staff level of training and experience five out of five stars, but the staff member polled to date gave this category a low, two-star rating.
ACCOMMODATIONS & AMENITIES
The behavioral health division in general has 65 beds, 30 of which are reserved for the chemical dependency unit. The sole alum polled by Best-rehabs.com to date gave the facility five out of five stars for the facility’s cleanliness and maintenance, while the staffer surveyed gave this aspect of the facility three stars.
WHAT ALUMNI SAY
At the time of this writing, the sole alum polled by Best-rehabs.com provided highly positive feedback. Awarding the facility five out of five stars for treatment effectiveness, counseling options, admissions and discharge procedures, and treatment of co-occurring disorders, this anonymous alum praised the “well trained people.”
Noting that the facility could serve “better food,” the former client gave only one other criticism, writing, “more one on one counseling is needed,” and provided holistic offerings with a two-star rating. Overall, this individual strongly agreed that the treatment was worth the cost and that they would recommend the program to others.
On the facility’s Google reviews page, two reviewer provided contrasting feedback to date, offering polarized one- and five-star ratings. [1] “Probably some of the most incompetent mental health professionals in the state,” C.R. wrote, accompanying this comment with a one-star rating. D.L. provided five out of five stars, but left no written commentary.
WHAT STAFF SAY
At the time of this writing, the single staff member polled by Best-rehabs.com gave a lukewarm review. Moderate ratings of three stars went to extracurricular activities, treatment of co-occurring disorders, and the center’s connectivity policy. This anonymous staffer disagreed when surveyed on whether or not the admissions and discharge procedures were swift, organized, and clearly explained; disagreed that family and loved ones were able to participate in treatment through facility programming; and remained neutral about whether or not treatment was worth the cost. He did not add any additional commentary.
Feedback on Glassdoor was generally more positive, where 82 current and former staff members produced an average rating of four out of five stars for the center as a whole.[2] Many individuals praised the level of care provided, though none of these touched upon the behavioral health unit in particular.
FINANCING
According to Parkview’s website, the facility is a preferred provider for TriCare and also accepts most private insurance policies. Additionally, it is one of the only 96 (24.1 percent) Colorado treatment facilities that accepts Medicare. The two individuals polled by Best-rehabs.com to date provided a four- and a five-star rating for the center’s affordability.
[1] GoogleReviews
[2] https://www.glassdoor.com/Reviews/Employee-Review-Parkview-Medical-Center-RVW10839857.htm