ABOUT INTERCOMMUNITY ADDICTION SERVICES
The former Alcohol and Drug Recovery Centers was founded in 1973 and joined with Hartford-Conn.-based InterCommunity in 2015 to provide comprehensive treatment and care for people struggling with substance abuse. Services are provided on a residential, outpatient, and recovery support basis. Individuals may receive residential treatment for medically-assisted detox (Suboxone) from alcohol and opiates for an average of three and maximum of five days.
Additional residential rehab options include: intensive treatment for 14-28 days, intermediate residential for 90 days, and two residential recovery programs for up to six months**. Outpatient options include an intensive outpatient program (IOP) and standard outpatient program (OP); recovery support programs offer participants services to help re-enter the workforce.
TREATMENT & ASSESSMENT
Treatment is based on disease concept, 12-step programs, and ongoing recovery with the goal of clients becoming able to sustain a productive in life. The Detoxification Center is a 35-bed facility for adults with skilled interventions by registered nurses. Each client receives a counselor and attends individual and/or group sessions daily as well as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings, which are conducted on-site five evenings per week.
Clients who participate in the intensive residential program receive education on substance abuse, and attend 12-step programs to establish and commit to their ongoing recovery. Those in the intermediate program work with staff on education, job preparation, housing, medical follow-up, and entitlement benefits as well as engage in therapies to treat addiction disease. Coventry House is a residential program for women, and Clayton House is for men and women.
IOP and OP services practice cognitive behavioral therapies to address the patterns and effects of substance abuse. IOP is offered in both the day and evening three times per week for three hours each on Monday through Friday. OP provides clients with individual, group, and family counseling as well as relapse prevention services, aftercare and gender-specific treatment.
STAFF CREDENTIALS
According to the facility’s website, staff includes a physician for detox, registered nurses, counselors, vocational coaches, and case managers. InterCommunity’s Detoxification Center received the highest Platinum status in Optum’s Achievements in Clinical Excellence (ACE) program.
ACCOMMODATIONS & AMENITIES
Staff members are available 24/7 at InterCommunity. Visitors are allowed at the residential rehab facilities depending on individual clients’ treatment plans and stages.
The 10-bed Coventry House is a residence and treatment program for substance-abusing pregnant and postpartum women, where they can stay with up to two children for four to six months. Clayton House is a treatment facility that serves 15 men and women for a six-month maximum duration. Residents at Clayton House must find full-time employment during the day and participate in the evening therapeutic program.
WHAT ALUMNI SAY
Of six alumni polled by Best-rehabs.com to date, five provided either top five star or next highest four-star ratings for treatment effectiveness. Half explicitly noted their success: “I no longer have a drinking problem,” “still sober,” and “today I am still substance free.”
Several praised staff: “the staff are very good to people who do go there” said one alum; another referred to “amazing counselors, good meetings and groups.” Therapies and opportunities for activity received mixed reviews. Vanessa wrote: “There isn’t much to do.” She also gave low marks for food and family involvement. An anonymous alum noted: “No real other options offered besides group counseling.”
One former client provided an unfavorable review, offering only two stars for overall effectiveness and commenting: “If the person is serious about getting and staying sober then DO NOT GO TO ADRC IN HARTFORD. …They offer methadone and Suboxone detox. Everything else they lack.” Although another benefited from treatment, they said it “Cost too much and was crowded.”
WHAT FRIENDS & FAMILY SAY
The sole loved one who participated in the Best-rehabs.com survey offered a mediocre review. The anonymous individual wrote: “It would be nice if more services could be offered while also remaining cheap for the clientel.”
FINANCING
InterCommunity accepts HUSKY/Medicaid, Medicare, and private health insurance. Staff members assist clients in applying for entitlements. Some clients are supported by grant funding.