ABOUT HOUSE OF HOPE
Located in Fort Lauderdale, Fla. and operating as a charitable organization since 1969, House of Hope is a gender-specific, long-term residential treatment program designed to treat men struggling with chemical dependency and. Stepping Stones, a sister program for women, also offers a specialized program for women with small children. Detoxification services are not available, but dual diagnosis is.
TREATMENT & ASSESSMENT
House of Hope adheres to a modified therapeutic community model of treatment for its highly structured residential environment. Going off an evidence-based curriculum, treatment includes participation in individual and group therapy, medical and psychiatric services, family services and. Clients are also introduced to 12-step principles and practices and regularly attend meetings.
To promote successful community reintegration, House of Hope teaches life and job skills and hosts G.E.D. preparation classes. Wording on the program’s website suggests that its target populations are the homeless and incarcerated.
At the time of this writing, information about specific staff is not available on the rehab’s website.
ACCOMMODATIONS & AMENITIES
Information abut living conditions at this rehab are limited to date. The facility is smoke-free. Three reviewers polled by Best-rehabs.com to date rated House of Hope’s accommodations and amenities poorly, with a rating of two out of five stars and two for one star.
WHAT ALUMNI SAY
Although Best-rehabs.com has received limited feedback from former residents, two alumni reported poor ratings for most aspects of treatment, including ratings for one and two out of five stars for accommodations and overall treatment effectiveness to date. Alum James criticized the facility at length for its lack of detoxification, corrupt staff, lack of counseling, forced participation in the 12 Steps, and poor food and accommodations. The other alum accused the facility of prioritizing profit above client recovery.
Yet on Google, nine reviewers rated House of Hope a more positive yet still polarized average rating of 3.2 out of five stars to date, split between four one-star reviews and five five-stars. Reviews oscillated between negative ones describing the facility as dirty and rampant with drugs to positive ones describing it as professionally staffed; however, four reviewers agreed that the food was bad, with five-star reviewer Taylor writing: “But about the food they do feed us bad in here.”
Additional reviews on CiteHealth to date reflected comments from other disgruntled alumni. “This company is unethical and the administration is there to collect a check instead of helping residents in program,” wrote one reviewer. The two other reviews on this secondary site to date seemed to come from the same reviewer who felt that staff chose favorites and put clients under too much stress.
WHAT FRIENDS & FAMILY SAY
The sole loved one polled by Best-rehabs.com to date also provided negative opinions of the program, rating it one out of five stars in every category except connectivity and visitor policy (three stars). Suggesting that they were worried about safety, the anonymous loved one said: “It groups people who are known convicted rapists and murderers into the same place with those who’ve committed minor felony.”
While no other loved ones left reviews, a single Yelp reviewer to date, who claimed to be a social worker, rated House of Hope only one out of five stars. Randall wrote: “They lost all of my clients papers (birth cert, social security etc) and refuse to feed him breakfast and lunch, but continue to use his food stamp card.”
WHAT STAFF SAY
Though Best-rehabs.com has yet to receive feedback for this facility from staff members to date, reviews elsewhere online are generally positive. Eleven ratings covering the entire network on Glassdoor at the time of this writing averaged four out of five stars. Commentary from a staff member of the Fort Lauderdale facility expressed that the experience gained was a positive but that low pay and a high client to staff ratio were weaknesses.
Similarly, on Indeed, 68 ratings for the network as a whole averaged 3.7 out of five stars. Nine were from Fort Lauderdale staff whose ratings averaged 2.3 stars. In a representational review, an anonymous staffer wrote: “The hardest part of the job is being exposed to the unethical practices of management and their need for power and control. The most enjoyable part is getting to make a difference in the client’s lives.”
No information is provided on program costs or insurance coverage on House of Hope’s website, but bothand report that cost is based on sliding scale fees.