DeKalb Community Service Board

DeKalb Community Service Board

ABOUT DEKALB COMMUNITY SERVICE BOARD

DeKalb Community Service Board (DeKalb CSB) is a community-based behavioral health services organization in metropolitan Atlanta, Ga. With over 20 locations throughout DeKalb County, DeKalb CSB treats more than 11,000 uninsured and underinsured individuals annually.
The recently CARF-accredited nonprofit provides Intensive Outpatient (IOP) and outpatient mental health, substance abuse, and co-occurring disorder treatment services for adults, adolescents, and children. Subacute detox services are available on-site.

TREATMENT & ASSESSMENT

Treatment at DeKalb Community Service Board (DeKalb CSB) begins with an assessment by trained addiction and intervention counselors. Interventions and stabilizations services are available 24/7. Assessments are used to create an individualized treatment plan for clients. Children and adolescents between the ages of three and 18 are cared for in an outpatient setting. In addition to traditional counseling and therapy, young clients partake in play therapy and are supported by medication services.

Adults (18+) have access to a wide range of client-centered treatment services. The residential mental health program houses 144 male and female residents in 72 apartments throughout DeKalb County. Home-based case management services focus on developing each client’s personal communication, social, and household skills.

Men and women seeking substance abuse treatment and co-occurring disorders have access to a 28-day residential program. For those seeking treatment in a less restrictive environment, day and evening outpatient sessions take place several times a week. Programming takes an abstinence-based approach and features clinician-led individual counseling, group therapy, as well as on-site 12-step and SMART Recovery meetings. To promote a greater level of accountability, clients are held to random weekly drug screenings.

DeKalb CSB also offers a drug court treatment program and a jail-based substance abuse program. In addition to the above-mentioned services, individuals attend anger management classes, risk-reduction classes (DUI school), and state-certified domestic violence programs.

STAFF CREDENTIALS

DeKalb CSB employs more than 500 direct-care and support staff across 20-plus locations. The dedicated treatment team includes physicians, psychiatrists, certified nurse specialists (CNS), clinicians and other support personnel. The medical and counseling team at DeKalb CSB hold licenses and certifications in their respective fields.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by DeKalb CSB regarding its living arrangements and related offerings. However, the three Best-rehabs.com survey respondents polled on the matter provided either four out of five stars or higher.

WHAT ALUMNI SAY

To date, Best-rehabs.com has received excellent feedback from one former client.

This anonymous reviewer gave five out of five stars for treatment effectiveness, accommodations and amenities, meals and nutrition, family participation, affordability, and counseling options.

“They are fantastic on getting you to explain what is wrong in your life and they get down to the bottom of why you have an addiction,” the alum wrote. This reviewer also referred to the counselors as “the absolute best,” despite having felt that their stay was too short.

On its official Facebook page, which the facility can manage, DeKalb CSB earned 4.4 out of five stars from 13 reviews to date. [1] Ten of these reviews were five out of five stars. Several alumni called the program “informative” and praised certain staff members. In a representative review, alum Ann wrote: “Great Caring and Great Care!!!”

WHAT FRIENDS & FAMILY SAY

At the time of this writing, two loved ones had shared similarly positive reports with Best-rehabs.com. Loved ones gave the facility four out of five stars or higher for exercise and leisure opportunities, connectivity, family participation, cleanliness, and staff experience.

Both loved ones indicated that the facility was a good place for treatment. An anonymous reviewer called DeKalb CSB a “great place to get treatment,” and Angela, the other reviewer, added that the facility allows patients to “dry out.”

WHAT STAFF SAY

The one staff member to have completed a Best-rehabs.com survey also gave a positive report. Despite noting that “waiting time isn’t good,” the anonymous employee called the staff “nice” and gave the nonprofit five out of five stars for family participation, cleanliness, affordability, and counseling options.

On Indeed, 23 reviewers collectively awarded the center an above-average rating of 3.7 out of five stars. [2] While former employees complained about low salaries and a lack of advancement opportunities, many current employees described the working environment as “supportive.” One former employee wrote: “very rewarding place to work with great benefits as well. Not much room for advancement once toward the top but great employees and very decent upper management.”

FINANCING

DeKalb CSB does not accept private insurance of any kind. However, it does accept a range of Medicare and Medicaid options (accept Medicare Prescription Drug – Part D or Medicare Supplemental Coverage plans). The facility also accepts Medicare Advantage, APS Medicare Advantage, and Peachcare for Kids. DeKalb CSB also provides assistance for those that qualify and have a demonstrated need.

[1] https://www.facebook.com/pg/dekalbcsb/reviews
[2] http://www.indeed.com/cmp/Dekalb-Community-Service-Board/reviews

Reviews about DeKalb Community Service Board

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • We did our best with very little funding. When I worked there the facility was awful. It has since been improved. Caring staff. The physical building was a weakness.
    • Treatment Effectiveness
    Allows patient to dry out. Was willing to take loved one in.
    • Treatment Effectiveness
    • Accommodations & Amenities
    Great counselors, doctors A great place to get treatment
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Better quality sstaff Waiting time isn't good. Nice staff and helpful better program
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They are fantastic on getting you to explain what is wrong in your life and they get down to the bottom of why you have an addiction. You don't get to stay there as long as I would have liked! This is the BEST place I have EVER been to! The counselors there are the absolute best! They really care! If I had not been able to go to DAC, I would be back on the streets right now where I was! I want to praise them for all they did for me and many, many others!