Adults with serious psychiatric issues, substance abuse disorders and/or dual diagnosis can benefit from the services at Pine Wood. The program offers short-term residential care designed to evaluate and stabilize individuals, then refer them to the proper treatment program for longer-term care. Pine Wood is licensed by the Department of Behavioral Health and Developmental Disabilities as both an emergency receiving facility and an evaluating facility.
ABOUT PINE WOODS BEHAVIORAL HEALTH CRISIS CENTER
Operated by Georgia-based McIntosh Trail Community Service Board, Pine Woods Behavioral Health Crisis Center is a 16-bed, short-term residential treatment facility for adults struggling with severe and persistent psychiatric conditions, substance abuse, and co-occurring disorders. It provides sub-acute detoxification services and medical monitoring and then refers clients for longer-term care. McIntosh Trail Community Service Board offers counseling services for addiction treatment at six facilities in west-central Georgia.
TREATMENT & ASSESSMENT
Clients stay at Pine Woods for a limited time for evaluation and detox. Once stabilized, they receive a plan for longer-term care with referrals to appropriate treatment programs elsewhere.
Some clients may go to McIntosh Trail’s Intensive Treatment Residence (ITR) program, which offers comprehensive addiction and mental health care for adult men and women who need continuous supervision to ensure their safety. This service is intended for those who have experienced multiple hospitalizations or were incarcerated. They also may be referred to semi-independent residential or independent residential services, which provide moderate to low levels of staff supervision and prepare participants for reintegration into the community. McIntosh Trail also offers support programs, such as case management, skills building, and employment assistance.
The facility does not provide information about its staff credentials on its website and elsewhere. However, Pine Woods is licensed by the Department of Behavioral Health and Developmental Disabilities as both an emergency receiving facility and an evaluating facility. The McIntosh Trail Community Service Board is accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF).
ACCOMMODATIONS & AMENITIES
The facility offers 16 beds. A mix of seven alumni and loved ones who rated the accommodations at Pine Woods for Best-rehabs.com gave them an average of 3.57 stars out of five stars.
WHAT ALUMNI SAY
Alumni who provided Best-rehabs.com with feedback about Pine Woods is mixed. Of the eight former clients who participated in the survey to date, six offered positive reviews and two negative. The four who numerically rated the overall effectiveness of treatment all gave it the top five stars out of five.
Words of thanks appeared in the favorable reviews of the facility. For example, “Thanks to the entire staff. I’m doing great because of your help,” one alum told Best-rehabs.com. Likewise, S.H. wrote: “Thank you Pinewood for your support I’ve been sober 6yrs today.”
R.M.S. felt the program was worth the cost, gave five stars for group meetings, four stars for counseling, yet lower ratings for holistic therapies and extracurricular opportunities, and commented: “Lots of smoke breaks, good meals, snacks offered, flexible staff, Excellent staff!” Another wrote: “I would definitely return if I ever need help again. I was treated like a person and not a disability or illness.”
On the other end, one anonymous alum had a poor experience with staff and commented “Don’t waste your time!” Another, who would not recommend the facility, said “They have good intentions at PW and I got the overall sense that they truly did want to help people but they didn’t listen as intently as they should have.”
WHAT FRIENDS & FAMILY SAY
Feedback from loved ones also was mixed. One consistent five-star reviewer noted the facility helped their loved one and offered: “The staff was very friendly and never acted ‘sterile’ when communicated with nurses or counselors. They always spoke to me with respect.”
Two other loved ones were critical. One, who rated the effectiveness of treatment two stars out of five, listed “24 hour lock down” as the only strength and added: “Everything else was bad. the staff is untrained the rooms are nasty the beds are a thin mat on the floor….” The other, a one-star reviewer, wrote: “They are vague about how family can reach out to the patient.”
There currently is no information provided on the facility’s website regarding its costs. One alum polled by Best-rehabs.com indicated state or federal insurance helped cover the cost of treatment.