Pine Woods Behavioral Health Crisis Center

Pine Woods Behavioral Health Crisis Center Griffin Georgia

Adults with serious psychiatric issues, substance abuse disorders and/or dual diagnosis can benefit from the services at Pine Wood. The program offers short-term residential care designed to evaluate and stabilize individuals, then refer them to the proper treatment program for longer-term care. Pine Wood is licensed by the Department of Behavioral Health and Developmental Disabilities as both an emergency receiving facility and an evaluating facility.

ABOUT PINE WOODS BEHAVIORAL HEALTH CRISIS CENTER

Operated by Georgia-based McIntosh Trail Community Service Board, Pine Woods Behavioral Health Crisis Center is a 16-bed, short-term residential treatment facility for adults struggling with severe and persistent psychiatric conditions, substance abuse, and co-occurring disorders. It provides sub-acute detoxification services and medical monitoring and then refers clients for longer-term care. McIntosh Trail Community Service Board offers counseling services for addiction treatment at six facilities in west-central Georgia.

TREATMENT & ASSESSMENT

Clients stay at Pine Woods for a limited time for evaluation and detox. Once stabilized, they receive a plan for longer-term care with referrals to appropriate treatment programs elsewhere.

Some clients may go to McIntosh Trail’s Intensive Treatment Residence (ITR) program, which offers comprehensive addiction and mental health care for adult men and women who need continuous supervision to ensure their safety. This service is intended for those who have experienced multiple hospitalizations or were incarcerated. They also may be referred to semi-independent residential or independent residential services, which provide moderate to low levels of staff supervision and prepare participants for reintegration into the community. McIntosh Trail also offers support programs, such as case management, skills building, and employment assistance.

STAFF CREDENTIALS

The facility does not provide information about its staff credentials on its website and elsewhere. However, Pine Woods is licensed by the Department of Behavioral Health and Developmental Disabilities as both an emergency receiving facility and an evaluating facility. The McIntosh Trail Community Service Board is accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF).

ACCOMMODATIONS & AMENITIES

The facility offers 16 beds. A mix of seven alumni and loved ones who rated the accommodations at Pine Woods for Best-rehabs.com gave them an average of 3.57 stars out of five stars.

WHAT ALUMNI SAY

Alumni who provided Best-rehabs.com with feedback about Pine Woods is mixed. Of the eight former clients who participated in the survey to date, six offered positive reviews and two negative. The four who numerically rated the overall effectiveness of treatment all gave it the top five stars out of five.

Words of thanks appeared in the favorable reviews of the facility. For example, “Thanks to the entire staff. I’m doing great because of your help,” one alum told Best-rehabs.com. Likewise, S.H. wrote: “Thank you Pinewood for your support I’ve been sober 6yrs today.”

R.M.S. felt the program was worth the cost, gave five stars for group meetings, four stars for counseling, yet lower ratings for holistic therapies and extracurricular opportunities, and commented: “Lots of smoke breaks, good meals, snacks offered, flexible staff, Excellent staff!” Another wrote: “I would definitely return if I ever need help again. I was treated like a person and not a disability or illness.”

On the other end, one anonymous alum had a poor experience with staff and commented “Don’t waste your time!” Another, who would not recommend the facility, said “They have good intentions at PW and I got the overall sense that they truly did want to help people but they didn’t listen as intently as they should have.”

WHAT FRIENDS & FAMILY SAY

Feedback from loved ones also was mixed. One consistent five-star reviewer noted the facility helped their loved one and offered: “The staff was very friendly and never acted ‘sterile’ when communicated with nurses or counselors. They always spoke to me with respect.”

Two other loved ones were critical. One, who rated the effectiveness of treatment two stars out of five, listed “24 hour lock down” as the only strength and added: “Everything else was bad. the staff is untrained the rooms are nasty the beds are a thin mat on the floor….” The other, a one-star reviewer, wrote: “They are vague about how family can reach out to the patient.”

FINANCING

There currently is no information provided on the facility’s website regarding its costs. One alum polled by Best-rehabs.com indicated state or federal insurance helped cover the cost of treatment.

Reviews about Pine Woods Behavioral Health Crisis Center

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • This place saved my life along with God. The staff was extremely helpful and they really care about your well being. The groups are very helpful and they help you to cope with your situation. I'm forever grateful to pinewood.
    Very cold and rude staff. I understand that some patients are hard to deal with but treating the family rudely and so uncaring is unacceptable. Especially ones who have never been through this before and just have questions.
    There need to be rest all day therefore all medication may cause sleep. meals are wonderful and they need to stay on top of there game.for someone not to be able to get there rest after medication is wrong this has to be changed are who ever is head of this place will be closed down
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Great place.
    Very nice staff. Clean. Group meetings helpful.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The staff was very friendly and never acted "sterile" when communicated with nurses or counselors. They always spoke to me with respect and even helped me make the right decisions regarding my loved one that was attending the program. I'm so glad they were there to help him through this mile stone to his recovery.
    Thanks​ to the entire staff. I'm doing great because of your help.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I would definitely return if I ever need help again. I was treated like a person and not a disability or illness. Safety is a priority for PW. They are there for stabilization and treatment until you can be released to long-term facility or back home. My family didnt have a very good experience. They called to check on me, but the facility wouldn't give out information without my intake number which I had to give them. It's a comfort for the patient to know that only who you want to know about your treatment will get that information. The accomodations were kept nice and clean. The food was wonderful. They have rules to follow, which should be expected, and are easy to follow and abide by. I would recommend this facility for anyone in need of their services.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Pinewoods is a detox crisis facility. Residents need to understand that there job is to stabilize you. No its not the Betty Ford clinic, you have 3 wonderfull employees to oversee 20 residents. Do not criticiz them for supervising your detox in which they only have 72hrs. You recovery is your responsibility and it starts when you walk out the door. Thank you Pinewood for assisting in my 6yrs 4months recovery.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • 24 hour lock down. Everything else was bad. the staff is untrained the rooms are nasty the beds are a thin mat on the floor i would not recomend this facitly.
    Thank you Pinewood for your support I've been sober 6yrs today
    They have good intentions at PW and I got the overall sense that they truly did want to help people but they didn't listen as intently as they should have. Good intentions however can't get to crux of the problem if they don't listen to what the patient is telling them. If I would have had more time I would have stayed longer and trained everyone in the art of listening. I won't go back, nor would I recommend their services to anyone.☺
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The Center Director cared about me and My family. The Dr. was very considerate.
    This place stinks! People in the medical and mental health industry don't comprehend anything of spirituality or how it affects people. Pills and naps don't cure things they don't comprehend. Even when proof of what I was saying when I was there was popping up on the news, they just scratched their heads and changed the channel. Don't waste your time!
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They treat patients like criminals. They say they encourage family support but don't allow family to make contact with patient. They lie about phone hours. They are vague about how family can reach out to the patient.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Lots of smoke breaks, good meals, snacks offered, flexible staff, Excellent staff!