Landmark Recovery of Louisville

Landmark Recovery of Louisville Louisville Kentucky

Landmark Recovery exists to assist each patient in the development of a lifestyle that is permanently free from all mind and mood altering substances and that promotes the patient’s well-being across mind, body, and spirit. We strive to achieve this vision by building strong, ethically-grounded relationships between each employee and each patient. These relationships outlast the treatment program and continue to serve the patient as long as necessary post-discharge.

Our corporate values are:

PEOPLE: While recognizing the importance of delivering a return on investment to shareholders, Landmark holds that it is never acceptable to compromise its moral and/or ethical responsibility to meet the needs of its patients, employees, or communities in the name of increasing profits. As such, the legitimate needs of the PEOPLE involved in the Landmark community must always come first when making business decisions.

PASSION: Landmark holds that, in order to deliver the highest quality treatment, all stakeholders must exhibit a continuous internal desire to see each and every Landmark patient achieve his or her goal of a substance-free lifestyle. This PASSION must drive each action that our employees and contractors complete the job, and should be externally obvious to all patients, stakeholders, and community members.

PURPOSE: Landmark holds that employees must be cognizant at all times of the company’s mission, and must be driven in their work by that mission continuously. The PURPOSE behind the work is at least as important as the work itself.

LANDMARK LIFE: All employees and stakeholders must strive to assist patients in achieving a life that is substance-free and completely fulfilled in mind, body, and spirit.

ABOUT LANDMARK RECOVERY OF LOUISVILLE

Located in Louisville, Ky., not far from Interstate 264 and Louisville International Airport, Landmark Recovery of Louisville is a newly built residential treatment facility for adults struggling with chemical dependency. The facility also offers medically monitored detox services on-site, one of only 19 residential facilities in the state of Kentucky to offer this service.

TREATMENT & ASSESSMENT

To determine that Landmark is an appropriate facility, potential clients receive a comprehensive medical and psycho-social assessment, which lasts between three to five days. On occasion, clients with acute psychiatric conditions will be referred to another facility, where they will receive a more appropriate level of care. The residential program typically lasts 30-45 days.

Upon intake, clients receive a physical examination and meet with a treatment team member to go over their medical history and develop an individualized treatment plan. Residential programming lasts from 8:00 am to 5:30 pm daily.

Residents enrolled in the residential program receive one-on-one counseling at least twice a week, as well as three hours of group therapy daily. They will also attend workshops focused on a variety of topics, such as the disease model of addiction, relapse prevention, and spirituality, to name a few. Clients also attend 12-step meetings off-site.

Additional offerings include neurofeedback, family programming, and yoga. When a client completes their program, clients receive personalized aftercare and monitoring for an additional six months.

STAFF CREDENTIALS

Landmark’s treatment team includes a physician, a nurse practitioner, 24-hour nursing staff, psychologists, and licensed master’s level counselors. Overall, the 143 individuals polled by Best-rehabs.com to date praised the facility’s staff.

Staff Experience and Training: 4.4/5

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings, however the 143 survey respondents polled on the matter gave the center an impressively high average rating for the physical facility.

Facility Cleanliness and Upkeep: 4.5/5

WHAT ALUMNI SAY

In general, the over 100 alumni polled by Best-rehabs.com to date praised most aspects of the facility, highlighting the staff’s availability, as well as the facility’s discharge planning and counseling options, as strengths.

Staff Availability: 4.3/5
Discharge Planning: 4/5
Counseling Options: 4/5

In their written commentary, alumni referred to the staff as “well trained,” “courteous,” and “great.” Alum C.A.L. especially appreciated that staff were also in recovery. “This makes conversation and advice extremely helpful, and everyone is very understanding and caring towards both patients and fellow staff,” C.A.L. wrote. Though he claimed that there wasn’t enough food, former client Nick noted that he was “Grateful for everything they’ve offered me.”

Despite their overall satisfaction, many considered the facility’s newness a weakness. However, alumni reported they were highly likely to recommend the facility to others.

Likelihood to Recommend: 4.6/5

WHAT FRIENDS & FAMILY SAY

Like alumni, the four loved ones polled numerically by Best-rehabs.com to date also shared positive reports, citing a strong staff and medical care as strengths. R.F.R. described the staff as “compassionate” and “enthusiastic,” but felt that the new facility had much to improve upon. “New and still learning,” she observed. J.M., another loved one, found the staff was “very helpful and patient.” Loved ones also lauded the amount of family participation.

Family Participation: 4.5/5

WHAT STAFF SAY

The staff members surveyed by Best-rehabs.com to date gave the facility mostly positive feedback. The three polled on the matter gave Landmark four- and five-star ratings for its counseling options, holistic opportunities, and family inclusion.

“Medically speaking this facility is on par with others around town, but the facility is much more then that.” R.M. wrote. “The staff work as a team to make sure all the clients are happy and engaged during the day.” Yet, as alumni and loved ones pointed out, staff also mentioned that new facility had some kinks to work out.

FINANCING

There is currently no information provided on the facility’s webpage regarding its costs. Collectively, the 135 Best-rehabs.com reviewers polled on the matter generally approved of the facility’s cost. Self pay is accepted as well as many insurance plans including Cigna, Humana, Aetna, United Healthcare, and Tricare.

Affordability: 4/5

Reviews about Landmark Recovery of Louisville

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  • VERY good staff and eally try to meet your needs. Food pretty bad. You have to share 2 showers and 3 bathrooms with 20 other patients.
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  • This facility and the staff that work there are nice but the management is completely unprofessional they do not care about you or your family they only care about the money it’s all about the money they will deny people with passport left and right cuz they can’t provide money through insurance. The COO is a real big jerk and doesn’t care about any of the employees or patients. Patients have left the facility before and relasped together. I highly do not recommend this place due to the fact that management is sketchy and money hungry only.
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    Most of the staff and employees are In Recovery. Programs Are good and the clients seem to bond really well with each other.
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  • I thought treatment was really good for me. The staff is amazing! They really understand what we are going through.
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  • healthier food would have been appreciated.. lots of grease not enough fiber
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  • I would recommend other people to try Landmark, the staff and their dedication to help you is remarkable. They helped change my life
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  • overall amazing, if i had not of came here im not sure if i wpuld have ever concidered doing the things i am doing to better my life and continue my sucess in recovery. landmark is absolutly remarkable. 5 out of 5 stars. i honistly appreciate everything they have done and do for me.
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  • couldnt have chosen a better place for my first and only time in rehab. Made a world of difference in my recovery. im very grateful
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  • Bend to the place twice no help
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  • i have learned a whole lot about myself and my disease due to the incredible staff at Landmark Recovery. They are very knowledgeable and concerned about me and my life outside of here. Everyone is so kind. There is structure in our days, which we greatly need!!!
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  • Third time in treatment and by far the best facility I have been to.
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  • I think that the staff knocks this facility out of the park. The genuine care you receive from the techs and nursing staff makes the treatment process much easier. The staff gives structure, rules, and guidelines that are needed by recovering alcoholics and addicts while staying present, engaging, positive, and insightful. The staff are almost all in recovery; I think this is a crucial component to the success of Landmark- it allows real-world connection and engagement with the patients. One of my only complaints while staying here would be the food. The first few days I did not care about the nutrition of the food- as I was underweight and needed the almost "hangover" food that was served. But by the third week I needed sustenance to heal the mind, body, and soul. There are very few healthy options outside of iceberg lettuce or frozen vegetables. This is especially a problem with folks that have dietary restrictions. A few of my fellow patients simply would not eat a meal a day and miss a handful of meals a week due to the lack of diversity in the meals (one can only eat a turkey sandwich two times a day before simply not being able to stomach it anymore). This would not be a complaint if the facility allowed options to store food for patients with these restrictions.
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  • love the treatment process and the staff
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  • Everything was satisfactory, decent treatment, food, and facility.
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  • The staff was great and so was the treatment. The food wasn't so ood.
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  • Great staff great support
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  • The staff at Landmark is wonderful. I am very pleased with the Tech Staff, the majority of the nurses, management style, therapists and the classes/groups made available to patients.
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  • I feel I learned many skills that I will be able to apply at home. The SMART grouup was very thought provoking
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  • I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.
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  • Great treatment program. Need more activities to help patients to learn things to do with free time.
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  • Positive experience, negative discharge as clinical staff couldn't justify continued treatment, threatened AMA to attempt to keep me here, but no ill feelings here.
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  • Landmark saved my life. The majority of the staff in the facility are in recovery. This is what really makes this rehab special. I have never been to a program that offers as much one on one personal therapy as this place. I would highly recommend Landmark to any one who is ready to get their life going and start their recovery!
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  • The staff was very comforting and knowledgeable about my disease and the treatment of it.
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  • I learned something from all Landmark staff
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  • I had a great experience at Landmark. All the staff was very supportive and were eager to help at anytime. I greatly appreciate their support.
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    Third time in treatment and by far the best facility I have been to.
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    love the treatment process and the staff
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    I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experience ... so thankx for everything landmark staff ...... Jim M .......
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    Great staff great support
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    Great treatment program. Need more activities to help patients to learn things to do with free time.
    • Treatment Effectiveness
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    I was treated with care and the programs and courses in my facility have helped me to arrange an effective plan for recovery.
    • Treatment Effectiveness
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    I personally feel that this facility is a top notch rehab facility .we are taught to know who we are ...i cant say enough good things about the staff here at landmark . just a overall wonderful experience ... so thankx for everything landmark staff ...... Jim M .......
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    A comfortable, motivating environment
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    It helped me very much, all of the staff are extremely helpful and truely care about helping patients learn about their recovery.
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    everything was good except for the food.
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    need more time with therpys
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    loved it
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    I did not like setting in the chairs all day 7 days a week. There should be down time on the weekends that we did not get. I felt burned out and thought it was hard to pay attention.
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    Amazing staff and treatment. Living conditions are not great for someone who dislikes being confined.
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    staff is really caring and understanding
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    Wonderful
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    this treatment center helped me find myself and identify all my problems, i greatly appreciate this facility .
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    great place
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    Great treatment team. Nutritionally questionable.
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    it was alright
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    THIS TREATMENT FACILITY IS THE BEST PROGRAM I HAVE EVER ATTEND BEFORE AND THE NURSING STAFF AND THE CD TECHS ARE AMAZING AND THE THERAPIST HERE ARE ALSO AMAZING.
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