ABOUT ACADIA HOSPITAL
Acadia Hospital in Bangor, Maine, offers a continuum of care for adults and adolescents struggling with substance use and other mental health disorders. Acute inpatient care is available on a short-term basis, as well as intensive outpatient treatment. The behavioral health hospital, an affiliate of Eastern Maine Healthcare Systems, also offers outpatient eating disorder treatment and pain management services.
TREATMENT & ASSESSMENT
One of the central goals of treatment at Acadia Hospital is to empower clients in their long-term recovery, according to the facility’s website. Treatment during a short inpatient stay focuses on crisis stabilization of major mental illness symptoms, such as those involved with schizophrenia, depression, or aof chemical dependency and another serious and persistent mental illness.
Treatment methods utilized include individual and group therapy, education, and medication management. Electroconvulsive therapy is also available. Family members are encouraged to participate in designated therapy sessions. In addition to Alcoholics Anonymous, Acadia hosts Gamblers Anonymous meetings on-site.
At Acadia Hospital, a typical partial hospitalization (PHP) or intensive outpatient program (IOP) is six weeks or less, meeting up to five days a week, depending on individualized treatment plans.
Treatment team members at Acadia Hospital include licensed mental health and substance abuse counselors, board certified psychiatrists and psychiatric nurses, social workers, and certified occupational and recreational therapists. The facility’s website highlights national recognition its nursing staff has earned. The total hospital staff is more than 600 employees.
ACCOMMODATIONS & AMENITIES
Website photographs depict a clinical rehab setting brightened by lots of natural light, expansive windows, and a healing garden and lawn with stone sculptures. The on-site gym features a rock-climbing structure and basketball court, and the cafeteria-style dinging room is set with small, shared tables. Acadia Hospital hosts two adult units and one each for adolescents and children.
WHAT ALUMNI SAY
Feedback from the five former clients of Acadia Hospital polled by Best-rehabs.com to date revealed several trends in both praise and criticism. All but one would recommend the facility, each awarding the overall effectiveness of treatment four or five out of five stars.
On the other hand, the data from metrics measuring available options in counseling approaches and exercise and leisure activity suggested a somewhat limited, inflexible experience. Nevertheless, one alum cited “routine” as a facility strength. The hospital’s capacity to treat co-occurring conditions fared better, with four- and five-star ratings.
Family participation also received criticism, along with an average rating of just 2.3 stars from four reviewers. Opinions of the staff’s level of training and experience were split between one high and two low ratings.
WHAT FRIENDS & FAMILY SAY
The four loved ones polled by Best-rehabs.com provided more consistently moderate feedback for Acadia Hospital with three-star ratings for most of 15 metrics measured. All four would recommend the facility to others, but only one would do so strongly.
In contrast to alumni responses, this group gave its highest average rating of four stars out of five for staff experience. Next most positive were 3.75-star average ratings for the facility’s cleanliness and upkeep. Reviewers tended to cite counselors and other staff members as strengths, describing them as professional, informative, kind, accepting, and available.
Meals and nutrition received lower ratings, in contrast to four out of five alumni opinions. Loved ones and alumni agreed that the facility’swere limited. Two parents expressed frustration with overly strict policies.
WHAT STAFF SAY
While Best-rehabs.com has not yet received feedback from any current or former employees, 36 individuals submitted reviews on Glassdoor. Their average rating of 3.7 out of five stars for the facility was in keeping with moderately positive feedback from friends, family, and alumni. Praise for the team-oriented and supportive staff was common, as well as a commitment to caring for clients. A few described the setting as high-stress and high-paced, with two mentioning the need for staff to be skilled at de-escalation. Complaints tended to focus on communication and administrative concerns.
According to the Acadia Hospital website, private insurance, MaineCare, Medicare, and self-pay are accepted and a financial assistance program is available.